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  1. #1
    Senior Member S.V.'s Avatar
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    Here we go.
    I can't play SC Conviction in the launch day.
    And I'm not the only one!!!

    Damn, damn DRM!!!
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  2. #2
    UK Forum Manager Mr_Shade's Avatar
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    Have you double checked your firewall settings?

    You need to make sure your allowing the game launcher through both private networks and public [in the case of windows firewall] - it should have set that up as part of the install - unless your using a 3rd party firewall?

    I would contact Support, using the link in my signature, or phone them on the number in the Manual- and tell them the software your using and they should be able to advise you further.
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  3. #3
    Senior Member S.V.'s Avatar
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    Yes Mr Shade.
    I have Windows 7, I've checked all the connex from SC. They are open

    What I need to do to play my game
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  4. #4
    UK Forum Manager Mr_Shade's Avatar
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    You need to make sure the Ubisoft Game Launcher also has rights.


    Are you using an ATI graphics card? - seems a few people with those cards are also having issues - if your using ATI it's VERY important that you contact support - so they can see if there's a trend to the problem, eg, certain driver / or cards with the problem - so that AMD can update the driver asap

    Using the weblink is free, but if you want a faster service, and don't mind paying for the call - I suggest calling them and speaking to a person to check whats wrong.
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  5. #5
    Senior Member S.V.'s Avatar
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    Okok, my pc:

    intel Q8200
    4gb ram
    nvidia 9600gt
    win 7

    I have an error: cd key invalid. I try to click, click and then, comes out another error: you need a internet connection, impossible to reack server master ubi ecc ecc ..
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  6. #6
    UK Forum Manager Mr_Shade's Avatar
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    Sounds like it can't talk to the servers - that's sounding like an launcher issue, if it can't verify the CD Key or see the OSP servers - so double check the launcher is able to get through the firewall..

    Or you can try a re-install of the game, make sure if you can, to select the 'configure widows firewall' option when you configure the install options [it's on the other titles, so I assume it is on SC:C]

    That should set up windows firewall for you - allowing everything it needs through

    The above is just information, from other titles - most issues connecting are down to the PC's firewall.

    These forums are not a replacement for support, and I do not work for them, so my knowledge is limited - so you need to start a support ticket with them, they ask you for a full system dxiag when you submit it.
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  7. #7
    Senior Member S.V.'s Avatar
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    The Problem, dear Mr, that's I'm not the only one with this issue.

    Cd key errors and connex error are not MY problems.
    Are from DRM. My firewall was disabled many times to make sure that's damn game runs! NOTHING!

    This is my last game from Ubi.

    I don't care if I'M "idiocy" or noob to launch my game.

    Have respect for your consumers Ubi, YOU FAIL.
    Bye.
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  8. #8
    Senior Member S.V.'s Avatar
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    Mr, I'm not the only "idiocy" one:

    http://forums-it.ubi.com/eve/f...065/m/4771005758/p/1

    LEAVE THE DRM, GENIUS!!!!!!!!!!!!
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  9. #9
    UK Forum Manager Mr_Shade's Avatar
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    I never said you were an 'idiot'?

    Just making simple suggestions, that some people may over look- re-installing the launcher and checking it's auto setup of the firewall does help - and has helped other titles start.

    Or it may be a simple thing, such as the title is not released in your country yet..

    But I guess my suggestions were not wanted then, so will say good day.

    Make sure you log it with support, they are the best to advise you.

    Hope you get it sorted.
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  10. #10
    Senior Member S.V.'s Avatar
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    I'm sorry if seems that I'm hungry with ya, Mr Shade.

    It's just that I have the collector's and I can't play the game.

    I'm in Italy, yes, the launch day is 04\29. Today.

    As you can see, many people in Italy has the same problem

    I repeat, I have disabled the entire firewall to run the game, but it was useless.

    I'm trying anything to run my game.

    I hope I can do that soon

    Thanks for YOUR Support mr.

    And.... As you can see, I'm the mod in that's forum. But now... I'm a Sam Fisher

    ps- sorry for my english.
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