-
Post? What's a post? What's different between a community manager and a moderator?? I'm confused! I don't understand!
(not to mention that I'm a cupcake)
-
Global Moderator
Community Manager = payed and employed by Ubi
Moderator = poor sod who volunteers and gets nothing in return, usually not even the respect of the community he/she works for.
Bitter? Me? never. 
-
Not to mention, you get the modnappers. The modnappers are not interested in Community Managers, because Community Managers are not mo-
They're coming! Run FCY! RUN!!! 
-
-
Sure, give me your version. And I shall compare and compare and twist and bend until the truth is made clear from muttered words and lost beliefs. 
-
Global Moderator
You know what happens when you don't choose my side, right?
Just checking ...
Acheval - don't like my version? 
-
Side? Sides and sides and twists and bends do not confuse where I walk and walk and walk to seal the truth of the words that come and come relentless as clouds in water filled with snakes and hisses and claws and-
Oh? What was I talking about? Got a bit carried away there 
-
Well,... I sometimes think being a CM is even more thankless than being a mod... but only sometimes. 
A moderator is a private citizen working for the good of the community and for the "love of the game", so to speak. He/she is a well-respected member of the community who is willing to provide his/her expertise in the public forums, answer questions, contribute knowledgable content in discussion threads and monitor members for appropriate behavior, enforcing Ubisoft forums' Terms of Use. This is an unpaid position; moderators are not Ubisoft employees. They are asked by Ubisoft if they want the responsibility of the position and are able to quit the position at any time (so long as they provide a little notice).
Moderators occasionally choose to handle more than one title, though they usually stay within areas of personal interest (FCY - your max at one time was 4 simultaneously-active forums, I think?). Although unpaid, mods get the prestige of the position, the satisfaction of contributing to a community they care about, and the occasional 'treat' from CMs for all the hard work. 
A Community Manager (CM) is a paid employee. Usually, this person is also managing the entire online marketing (OM) campaign for multiple, unrelated titles.
On the CM side: CMs are the public 'gamer' face of the company and announce official information to the consumer (this is different from PR in that CMs do not have media contacts). CMs offer their expertise to the community, monitor the forums for appropriate behavior, update site content, uphold Ubisoft's Terms of Use and other policies, and communicate community concerns from the forums to the rest of Ubisoft.
On the OM side: CMs are generally the ones who manage the development and distribution of minigames, comics, viral videos, contests, and sweepstakes. They work with the IGNs and Gamespots of the world to promote the title and all of the content on the product site. They work with the dev team to get screenshots, mp3s, wmvs, avatars, sig files, etc.
And then, in their spare time, CMs play videogames like everyone else.
-
-
Nahh,.... it's not that I think being a CM is thankless. In fact, it's usually quite interesting and fun to interact with the community so frequently. I think part of the problem is that most people don't think about what's involved in doing my job. That's all.
But - thanks, Orbit. I'll remember that. 
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
Red_orbiT_
It's called 'marketing'.
Reply With Quote
