Exact same issue here. Purchased H.A.W.X.2 via Steam. And I also have that feeling of just paying for something that is broken.
Trying suggested fix now.
The ubisoft folder does not exist. Neither is there an uninstall option in add/remove programs. I have not uninstalled anything on my system yet - so the advice above is bad.
All files appear to be placed here:
"c:\Program Files\Steam\steamapps\common\tom clancy's hawx 2 emea\"
Unable to locate "ubisoft" and/or "Ubisoft Game Launcher" folder anywhere on my system.
Please advice on how to proceed with fixing the game installation.
Hi again. With the ubisoft folder completely missing I just tried installing the Game Launcher from the above provided link. And that did the trick.
So - the error is, that the steam installer does NOT install the game launcher.
Next problem I encountered was being requested for a CD key, I was not provided with one through steam. Luckily, the key is available through the game details page in the steam client. Press the "CD key" option in the far right menu there.
Then you're able to start the game.
Once in the game, steam informs you through a popup message what your game cd key is (a bit too late).
So two errors: Not installing the game launcher, and not displaying the cd key in a timely fashion.
Bad end user experience sofar - hope the game totally makes up for it! ;-)
Merry XMas & happy new year to all.
Adding a little Ho Ho Ho:
"Please note that this software MUST be installed to play the game, <span class="ev_code_RED">and cannot be uninstalled or disabled</span>."
"First, you will need to uninstall the "Ubisoft Game Launcher" software"
That the thing, I just fix my game and had the same issue. I fixed by installing the launcher, steam i guess, forgot to put that into the installation and that is why you are having your problem because it can't run without the launcher.
That the thing, I just fix my game and had the same issue. I fixed it by installing the launcher, steam i guess, forgot to put that into the installation and that is why you are having your problem because it can't run without the launcher.