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Thread: Connectivity Troubleshooting | Forums

  1. #21
    Originally posted by BB_foxbox:
    @Jimah
    No, I'm afraid your problem is different - and very unique so far
    I assume you get the same error on skirmish maps?
    When you're in the main menu is anything (settlers, birds) moving on the background map?

    @GameOverRIP
    Dynamic IP should be just fine - we tested on DSL lines and with 24h disconnects...
    Are you absolutely sure you cannot reach the second link I posted?
    Yeah unfortunately the second link just goes to a Webpage not Found error thats on IE8 haven't tried any other browser

    not behind any firewalls/proxy's either also tried with and without my wireless router and no different

    The webpage cannot be found
    HTTP 404
    Most likely causes:
    •There might be a typing error in the address.
    •If you clicked on a link, it may be out of date.

    What you can try:
    Retype the address.

    Go back to the previous page.

    Go to and look for the information you want.

    More information

    This error (HTTP 404 Not Found) means that Internet Explorer was able to connect to the website, but the page you wanted was not found. It's possible that the webpage is temporarily unavailable. Alternatively, the website might have changed or removed the webpage.

    For more information about HTTP errors, see Help.
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  2. #22
    Originally posted by GameOverRIP:
    Yeah unfortunately the second link just goes to a Webpage not Found error thats on IE8 haven't tried any other browser
    I used Firefox to test before. I get the same as you when using IE8.

    Could you plese install Firefox and try the link again. I expect you will get the same results as we did.
    Location: Gawler, South Australia.
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  3. #23
    <Error>
    <Code>NoSuchBucket</Code>
    <Message>The specified bucket does not exist</Message>
    <BucketName>72.21.207.134</BucketName>
    <RequestId>17486318AD838D13</RequestId>
    ?
    <HostId>
    7j1K33OV/R8oD45Wb8JLRwNGvm/IxsXQ3YwedwI3FBFtNHMExnksfrzZHRhbdblB
    </HostId>
    </Error>
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  4. #24
    <pre class="ip-ubbcode-code-pre">C:\Users\Owner>tracert -h 500 onlineconfigservice.ubi.com
    Bad value for option -h.

    C:\Users\Owner>tracert -h 400 onlineconfigservice.ubi.com
    Bad value for option -h.

    C:\Users\Owner>tracert -h 300 onlineconfigservice.ubi.com
    Bad value for option -h.

    C:\Users\Owner>tracert -h 250 onlineconfigservice.ubi.com

    Tracing route to lb-ws.ubisoft.com [216.98.48.18]
    over a maximum of 250 hops:

    1 <1 ms <1 ms <1 ms RTA1046VW.home [192.168.0.1]
    2 * 413 ms 441 ms lns20.adl2.internode.on.net [203.16.215.197]
    3 439 ms 458 ms 684 ms te3-3.cor3.adl2.internode.on.net [150.101.134.29
    ]
    4 587 ms 789 ms 749 ms gi5-3.bdr1.adl6.internode.on.net [150.101.225.10
    9]
    5 * 492 ms 389 ms gi6-2-0.bdr1.syd7.internode.on.net [150.101.134.
    214]
    6 541 ms 551 ms 392 ms pos5-0.bdr1.sjc2.internode.on.net [203.16.213.16
    2]
    7 389 ms 295 ms 639 ms sl-st22-sj-3-1-2.sprintlink.net [144.223.179.177
    ]
    8 470 ms 673 ms 600 ms sl-st30-sj-0-0-3-0.sprintlink.net [144.232.0.206
    ]
    9 467 ms 580 ms 652 ms 0.xe-4-0-0.BR3.SJC7.ALTER.NET [204.255.168.101]

    10 427 ms 614 ms 445 ms 0.ge-6-3-0.XL3.SJC7.ALTER.NET [152.63.33.46]
    11 913 ms 909 ms 655 ms 0.so-7-1-0.XT1.MTL1.ALTER.NET [152.63.2.90]
    12 346 ms 540 ms 532 ms POS6-0.GW2.MTL1.ALTER.NET [152.63.128.241]
    13 * * * Request timed out.
    ...
    249 * * * Request timed out.
    250 * * * Request timed out.

    Trace complete.
    </pre>

    That's that then. Doesn't get past POS6-0.GW2.MTL1.ALTER.NET [152.63.128.241].
    Location: Gawler, South Australia.
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  5. #25
    For fun I thought I'd try a trace Route from an Newyork server.
    http://stat.qwest.net/cgi-bin/jlg-new.pl

    <pre class="ip-ubbcode-code-pre">
    traceroute to lb-ws.ubisoft.com (216.98.48.18), 30 hops max, 40 byte packets
    1 jfk-svcs-01 (205.171.30.193) 0.493 ms 0.297 ms 0.314 ms
    2 jfk-core-02 (205.171.30.69) 0.362 ms 0.290 ms 0.286 ms
    3 jfk-brdr-03 (205.171.30.6) 0.619 ms 0.422 ms 0.411 ms
    4 63.146.27.42 (63.146.27.42) 8.957 ms * *
    5 if-4-0-0-1262.mcore4.NYY-NewYork.as6453.net (209.58.62.2) 0.504 ms if-9-0-1257.mcore4.NYY-NewYork.as6453.net (209.58.62.22) 0.658 ms if-2-0-0-1255.mcore4.NYY-NewYork.as6453.net (209.58.60.1) 0.445 ms
    6 if-1-0.mcore3.MTT-Montreal.as6453.net (216.6.114.17) 7.775 ms 7.563 ms 7.522 ms
    7 * * *
    8 * * *
    9 * * *
    10 * * *
    11 * * *
    12 * * *
    13 * if-12-2-4.mcore3.MTT-Montreal.as6453.net (216.6.114.25) 7.684 ms !X *
    14 if-12-2-157.mcore3.MTT-Montreal.as6453.net (66.198.83.13) 7.635 ms !X * *
    15 if-12-2-157.mcore3.MTT-Montreal.as6453.net (66.198.83.13) 8.610 ms !X * if-12-2-4.mcore3.MTT-Montreal.as6453.net (216.6.114.25) 7.624 ms !X </pre>

    Something doesn't look right at the end there.
    Simular results from the Optus Sydney server
    http://traceroute.optusnet.com...onfigservice.ubi.com

    GLOBEINTERNET TATA Communications 1441 Carrie-Derick Montreal, Quebec Canada H3C 4S9

    I blame Canada.
    Location: Gawler, South Australia.
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  6. #26
    Did we all buy it from Steam, or what?
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  7. #27
    I bought it from steam but I doubt that is the problem.
    Location: Gawler, South Australia.
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  8. #28
    Yep, Steam purchase here.
    ----------------
    Jim.
    Sydney, Australia
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  9. #29
    Yeah steam. The problem appears to be a routing issue though...
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  10. #30
    Local Games store for me, wouldn't touch steam with a ten foot pole
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