Error 1628 failed to install | Forums

[rej3kt]

When I try install farcry I get this.

I've tried all the recommended things onthe install shield website, cleaning temp files, user privlages, i'm adminstrator on windows xp. ive tried creating a new account and installing on that, i've tried borrowing my friends dvd to install with that, obviously with my own cd key, but It doesn't even get as far as letting me do that it cuts out after u select the language, it loads then error's, can anyone help me please??

[Ignabold]

I got the following from a google search

"This error can also occur if the Windows Installer Service is not properly configured on your computer or if the installation is created with a newer version of the Windows Installer Service than what exists on your computer.

Fix: To fix this issue, install the latest Windows Installer Service on your computer. Instructions and download links for the Windows Installer can be found below. Just click on the link for your operating system.


Windows XP:

Windows XP already contains Windows Installer version 2.0. Thus, you should not have to install the Windows Installer Service (MSI engine) on Windows XP.

Restart your computer and run the installation again to see if the error continues to occur.

Possible Cause 2

This error message may also occur if a file in the Temp directory is conflicting with the files being used by the installation while it is being run.

Fix: Delete the entire contents of the Temp directory using these steps:

1.

Double-click the My Computer icon on your desktop or select Start > Explore.
2.

Navigate to the location of the Temp directory, for example, C:\Windows\Temp.
3.

Select Edit > Select All.
4.

SelectFile > Delete.
5.

Click Yes or Yes to All in the dialog that appears.

Run the installation again to see if the issue is resolved."

Hope this helps

[rej3kt]

erm I did say i've done everything on the installshield website, I've done all that but nothing.

[Ignabold]

The installshield help seems to have every thing covered. The only other thing I can suggest is make sure EVERYTHING else possible is disabled and not running when you try to install, i.e. disable all virus checkers etc. and make sure they don't leave a resident trace by using the task manager and ending any related processes