I have the same problem when going to the menus. I'll try to explain what happens. I'll first say I have windows XP, update windows regularly, and have downloaded the 1.04 patch. We have 2 desktops here that meet the said criteria and it happens on both computers.
When I go to the top menus and click File, for example, the drop down menu shows up and I can choose options in there like normal. However say I open the drop down menu for File, then move my mouse over to the Edit menu, that's when it crashes. It happens for all the menus. The error reads something to the effect of "CM8000 has encountered an error and needs to close. We are sorry for the inconvenience". Then windows asks if I want to send an error report.
Any answers or suggestions would be helpful. Thanks!
Right-click on the Chessmaster icon (from the Program menu), and select 'Properties'. In the Properties dialog under the 'Compatibility' tab, check 'Run this program in compatibility mode for:', select Windows 95 from the drop-down list, and then click the Apply button on the bottom of the dialog.
I can't say for certain whether this will work... Have you considered upgrading your version of Chessmaster (say, 10th Edition)?
I suppose if everything else fails, you could downgrade your machine to Windows 95...
I tried running CM8K in compatibility mode like you suggested, choosing windows 95, and that didn't work. I also tried windows 98, windows NT, and windows 2000. I have not tried upgrading chessmaster, but I don't play enough chess to warrant it. I don't think I had this problem when I ran windows ME.
If Compatibility Mode doesn't work, you're out of luck... as far as I know, there are no work-arounds, and nothing will get fixed, as CM 8000 has long been replaced by CM 9000, 10th Edition, and Grandmaster Edition.