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Thread: Keycode log-in problems | Forums

  1. #1
    Hello,

    A week ago I bought this game of someone else (so this is a second hand game) and now I have problems with it...
    I can registrate at first and get the game registrated to my ubisoft.com account. After that I log-in with the game launcher.. but than a window pops up and I need to enter the key code.. okay.. and then it says the keycode is already used... :s
    Is this a new protection system or something?
    Is there a way to make this work or would I need the account of the person who played it first?

    Grts!
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  2. #2
    you need to purchase a second hand key, which will cost $15. Contact Ubisoft Support to purchase a new key.
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  3. #3
    Senior Member GuZZ33's Avatar
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    Originally posted by fataldigital2:
    Hello,

    A week ago I bought this game off someone else (so this is a second hand game) and now I have problems with it...
    keycode is already used.
    Contact Ubisoft support they might sell you another keycode?.

    As Limerick_ said. Only one key code to one account, obviously the key code was used by the person whom you bought the second hand game from.
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