Okay. I may not know everything but ive come to like this community, so Im gonna stick around and help out as much as I can.
So here goes:
#1 Explain the problem in as much detail as you can.
#2 include your PC's specs with the problem, to possibly help determine the culprit.
#3 You can determine almost everything about your system by using dxdiag. Go to Start> Go to Run> Type in "dxdiag" (without the "quotes")and hit enter. On the main page is your system specs...processor speed, motherboard, memeory, etc. Under the display tab, is your Graphics card information.
#4 Lets not, post and not offer any good advice/problem solving. Nothing irratates, and instigates, an annoyed problem sufferer more than having someone say Format C: in their post about driver problems
DVD PROTECTION/WRONG DRIVE ISSUES:
Recently a member asked a few questions about DVD protection and other drive issues.
Below is a response from a secret informant working deep undercover at UBI tech support.
“After reading the site I've come to find out the UBI and GearBox have put so much paranoia into their product that I (and say 40-60% of the people that bought the game) have to either go out and purchase one or two or three DVD roms until I find one that will work (to solve the wrong CD message) or go out and find an illegal crack to play a game that I purchased legally. That is truly pathetic.
The copy protection used on BIA is the same one that is used on 90% of all PC games on the market and is used by every other publisher so this is not some paranoid plot by Ubisoft and Gearbox, this is industry standard. The number of people running into this problem actually comes in at less than 1% of all units sold and is very easily fixed usually via firmware updates for the DVD drives. In the case of drives that are no longer supported by their manufacturers via firmware updates our Tech Support team has other tricks that can get the game up and running pretty much 100% of the time.
“So why doesn't UBI just offer to let people download the game for those who have the "wrong CD" error or install problems caused by the DVD drive rather than forcing people to gamble on buying DVD drives or becoming crackheads? I can prove I bought the game. I'm willing to download it if it solves my problem (I still can't believe this came out in March and there is still no solution).
There is no reason to when as stated above firmware updates should help and barring that contacting our Support Team can get the issue resolved.
“Can someone respond to this? I'm afraid if UBI can't come up with a solution to help their legit customers then I am likely to follow the advice of another nearly banned user... (but only for UBI games - I still prefer to support game developers who look after their customers and choose not to use deceptive DVD disclaimers and steal their money while blaming the hardware, user, pirates, crack heads, small kittens and people with a last name starting with A to Z - okay - the small kittens was a little over the top).
Deceptive DVD disclaimers is an interesting term, considering that of the various game publishers out there only Ubisoft, LucasArts, and Activision actually bother to put the warning that there may be conflicts, or even that there is copy protection, on our boxes. While the wording may be a bit vague in terms of model numbers we can't exactly list hundreds of DVD drives and manufacturers on our box.
MOST IMPORTANTLY!! CONTACT OFFICIAL UBI TECH SUPPORT!!!