I got to level 37 and the next time I logged in I was back at level 33. My cases are all messed up. It is showing locked crime scenes, but all the evidence is found and yet it is 0% processed. Another room shows 0% progress and yet it is telling me I have a new location. Cases that I have already turned in are back open and are geeked out. I love this game, but I am getting really frustrated.