I am constantly getting the black screen with te gauntlet i have tried every possible solution on uplay and other forums:
1-Windowed
2-Lowered graphics
Nothing is working and i bought the original and i have updated to 1.2 and still nothing except the balck screen and guantlet help please anyone my pc specs are below
Lenovo T420
Windows 7 pro (64 bit)
4 gb ram
Core i5 2.3 GHZ
i bought yesterday a new laptop with this game.
from then i only got trouble with startup when i fixed that i freezed mid game.
somebody got a good tip to fix this or is it not possible to get the game fixed?
asus k73s
windows 7 (64 bit)
intel i7 2630Qm/2.0 ghz
6 gb ram
nVidia GeForce GT 540m 1024 Mb
Same issue, installed, updates, and when I click to play the program stops responding. There seems to be no help on this forum. Every fix that seems promising links me to a page that has been removed, it appears from my point of view that ubisoft does not want this game to be playable. I will be returning the game and filing a formal complaint with your company.
Not able to get past pressing the 'play' button either, I get the black screen of doom. Glad (?) to see it's not just me though.
Intel core i3 CPU M 350 @ 2.27 ghz, 4gb ram, 64 bit operating system, windows 7.
I am sorry this is a recommendations thread but I am also having the same issue and glad to see I am not the only one but disappointed because the Demo ran fine except a few glitches which I did not mind... So how is it that the full game is not compatible with my laptop but the Demo is?? This makes no sense and the fact that this should be mentioned in the email sent upon buying the game, I would have waited to buy the game or Ubisoft looses a customer... Either one is not an excuse to fail to mention something as critical as this.
Toshiba:
Satellite C655
Intel(R) Core(TM) i3 CPU M 380@
2.53GHz
RAM 4GB (3GB usable)
64bit
Conexant CX20671 is my graphics card (I believe)
^This is my graphics driver, my graphics card is Intel(R)HD Graphics.
************************************************** ************************************************** *******
HERE IS HOW TO FIND YOUR GRAPHICS CARD, USE THIS SIMPLE PROCEDURE IF YOU ARE UNSURE:
(retrieved from Answers.com)
Answer:
Do you have an Intel sticker anywhere on your computer? Or an AMD sticker? If Intel, their site can detect which driver you have.
Another way
Press Start and go to Run (if you're using Windows XP). Or, if you're using Windows Vista or Windows 7, go to the Search box. Enter "dxdiag" and then click Enter.
What is 'dxdiag'? "Dxdiag" is Microsoft's multimedia test program, which will identify your graphics card or chip set.
If you already have a graphics driver installed, you can use this procedure to identify the card via the driver name.
Windows XP:
Right click "My Computer"
Click properties
Click Hardware
Click Device Manager
Click Display Adapters
It will tell you what kind of card you have.
Windows 7:
Click Start
Click Control Panel
Click System
Click Device Manager
Click Display Adapters
4 GTX 580s in Quad-Sli
More information
Try opening the run command and typing 'dxdiag' This is a diagnostic tool for direct x. Here you can see how much system ram and the speed of your CPU. It will also open a bunch of tabs for video, audio, etc., too. You will see the amount of video RAM on the video tab and the chip type (Nvidia GforceX, Intel XXXX, ATI XXXX, etc.). If your computer has win2k or XP, you have direct X. If you use your computer for gaming, you have direct X. If you have an old win98 machine, you may not have directX installed. You can go through the Device Manager to get some info, then.
More information
Depending on your Operating System, check the device manager OR right click desktop and drill down to "Properties" then select the "settings" tab, then the "advance" tab.
Read more: http://wiki.answers.com/Q/How_...u_have#ixzz1hszH8G00
All I wanted for Christmas was Heroes VI to work for me and my family.
Pentium Dual Core
CPU T4300
2.10GHz
4GB RAM
64 Bit Operating
Conexant CX20671 is my graphics card
I would love to see an official fix to this issue.
Same problem. Not ideal.
HP Laptop
Win 7 64-bit, i3, 4gb ram
Hello,
It's been 2 months since the game's release. Is the dev team still trying to fix this black screen and cursor problem? Or are they mainly concerned with fixing in game bugs? If they are trying to fix the black screen + cursor problem, how are they progressing? I would like to know. I would be very appreciative if a rep gives a reply. Although, it's pretty daunting to see a rep making 1 post and never replying again for 7 months. Please understand, it's hard to abate the frustration when I pay 50 dollars for something that yields not even a minute ounce of content.
Sincerely,
Diffor
I clicked on the link and it goes to an error page. Is the link broken?Originally posted by shop5F43AB863:
I assume posts here are not visible to other users, since I see no responses, but the information above is wrong. You need to do the registry edit first discovered by the man of the hour SebBasel2011, which is posted here: http://forums.ubi.com/eve/foru...878/m/7481090359/p/6
Absolutely nothing else would allow this game to even launch for me, and it runs perfectly at the highest graphics settings now that I've done this tiny, 30 second registry edit.
this is an effing joke! bought the game today, updated all patches and did everythign ****ing things recommended on here. Still have the same issue and my laptop can run every single other games except this one. Gona return this stupid game tommorow and will never buy another game from ubi again. Just a word of advice, PRETEST ur ****ing game before selling them to the public.
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