Nope. I haven't even got my new CD-key yet. Last week after a week of silence support asked me to tell them my old one and show them A PICTURE OF MY GAME MANUAL. So I did... and I'm waiting. But... Really? Since November they've been 'trying' to help me with standard procedure steps I was 100%-sure wouldn't work... and now they aren't sure whether my copy is legit, as if they hadn't got it in their database when I registered it in the first place. What's next Ubi, receipt? What if my copy had been a digital download?