Response (Fred) - 01/14/2011 02:42 PM
Hello Mr Hughes,
Just an update to your issue, your account information has been sent on to our Uplay teams for review. Apparently you are encountering an issue that has previously been reported and is currently being worked on by our dev teams. Unfortunately I do not currently have additional information outside of this. Uplay is still currently within the beta stages and so we take these type of issues seriously and hope to have more information in the future. We apologize for the inconvenience and thank you for your patience on the matter.
Lead Support Representative