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Thread: *** Read here if you cannot find your DLC key *** | Forums

  1. #1
    Hello Everyone,

    After purchasing the Settlers 7 DLC Pack, you get an email with a key. Use this key to unlock the new content in the game.

    Unfortunately, some players do not recognize the serial number they have been sent as their DLC key.

    In case you cannot find your DLC key, please find a detailed description on how to check your purchased key in the UbiShop in my post below.

    Best
    EarnyC
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  2. #2
    Global Moderator BTOG46's Avatar
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    I'll sticky this to keep it from dropping down the page.

    Official Whisky taster and Herald to the Mighty Alderbranch.
    "The clues are out there.....S.N.A.F.U."
    Anno Fans | Settlers Maps
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  3. #3
    Junior Member
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    Apr 2010
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    No key received
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  4. #4
    Junior Member
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    Apr 2010
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    Still no key ?
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  5. #5
    i don't have a key
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  6. #6
    i havent got any key.
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  7. #7
    Junior Member
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    Apr 2010
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    11
    Have requested refund, will try to buy at a later date when you have got the downloads working correctly, meanwhile would say service not fit for purpose.
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  8. #8
    I have NOT received my DCL key via email
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  9. #9
    Junior Member
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    Jul 2010
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    I only have a download link at the bottem of the mail. But i'm not able to download the maps. Since he asks for a username and password that are differend from my account.
    And now i have to many attemps.. PLEASE HELP ME.
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  10. #10
    Hello,

    You can always find your purchased DLC Key in the Ubishop under:

    Help > Download Info

    Under the topic "How do I receive my Serial/Code" you can look into your order.

    Simply enter your order number (has been sent to you after the purchse) and your UbiShop/Ubi.com account password.

    With the details of your order you will find a serial. That IS your DLC Key.

    It looks something like this

    S7W-XXXX-XXXX-XXXX-XXXX


    With this serial you can unlock the DLC within the game.


    Please note: My proxy won´t let me access the UbiShop with a language other than German. So I cannot give you a link, and the help section names in this post are translated. But I am sure you get what I mean


    I hope this help.


    Best
    EarnyC
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