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Thread: Could not communicate with Account Server error. | Forums

  1. #1
    UK Forum Manager Mr_Shade's Avatar
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    United Kingdom
    Posts
    17,191
    Hi all,

    Update as of 15:27 10/09/10

    Server issues should now have been resolved.

    Please try playing the game again.

    If you have altered any files on your PC, please either restore the back up orreinstall, and remove any fixes from the Host file you may have added, and try connecting to the servers again.


    It's important that any extra Ubi references you may have added from your host file, which is located in the following folder: C:\WINDOWS\system32\drivers\etc are removed.

    It should look similar to this:

    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handled within DNS itself.
    127.0.0.1 localhost
    ::1 localhost

    You can also try the following suggestion - again only use if you know what your doing:

    Originally posted by armInIuS1988:
    I would suggest to empty the dns cache for those who still got the problem.

    It can be simply done by entering <pre class="ip-ubbcode-code-pre">ipconfig /flushdns</pre>into the windows shell. (Run -> type: cmd press enter)
    Last edited by Black_Widow9; 02-15-2012 at 08:37 AM.
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  2. #2
    Junior Member
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    Mar 2010
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    19
    This is what is in my hosts file

    _______________________________________________

    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handled within DNS itself.
    127.0.0.1 localhost
    ::1 localhost

    ________________________________________________
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  3. #3
    Junior Member
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    Sep 2010
    Posts
    7
    This is what mine says

    __________

    # Copyright (c) 1993-2006 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handle within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost
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  4. #4
    This is what my hosts file previously looked like:

    # Copyright (c) 1993-2006 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    ::1 localhost
    127.0.0.1 static3.cdn.ubi.com
    127.0.0.1 ubisoft-orbit.s3.amazonaws.com
    127.0.0.1 onlineconfigservice.ubi.com
    127.0.0.1 orbitservice.ubi.com
    127.0.0.1 ubisoft-orbit-savegames.s3.amazonaws.com


    I then deleted everything under the following:
    127.0.0.1 localhost
    ::1 localhost

    This fixed this issue for me.
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  5. #5
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    24
    This is my HOSTS file.

    # Copyright (c) 1993-2006 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    ::1 localhost
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  6. #6
    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost
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  7. #7
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    ::1 localhost
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  8. #8
    Banned
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    Sep 2010
    Posts
    24
    I've just tried using Microsoft's solution to restore the HOSTS file back to its default. But even that doesn't fix the problem with RUSE :'(
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  9. #9
    Banned
    Join Date
    Sep 2010
    Posts
    24
    I've discovered a ...temporary fix so people can at least play single player. It works for me. But I'm afraid I can't post how to do it here for ...legal reasons... lol...

    I do not support piracy but this was an act of desperation and I actually think its ok in this case because I actually bought this game and have a valid serial number.

    That's all I can say and hopefully you guys can figure out the same way I did it on your own
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  10. #10
    Junior Member
    Join Date
    Sep 2010
    Posts
    1
    # Copyright (c) 1993-1999 Microsoft Corporation
    #
    # Dette er en eksempel på en HOSTS-fil som brukes av Microsoft TCP/IP for Windows.
    #
    # Denne filen inneholder tilordninger av IP-adresser til vertsnavn. Alle
    # oppføringer må være på hver sin linje. IP-adressen plasseres i den
    # første kolonnen, etterfulgt av det tilsvarende vertsnavnet. IP-adressen
    # og vertsnavnet må være adskilt av minst ett mellomrom.
    #
    # I tillegg kan kommentarer (som denne) settes inn på egne linjer, eller
    # etter maskinnavnet, anført med et nummertegn ("#")
    #
    # Eksempel:
    #
    # 102.54.94.97 rhino.acme.com # kildeserver
    # 38.25.63.10 x.acme.com # x-klientvert

    127.0.0.1 localhost
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