Thread: Stuck in Animus while loading Romagna | Forums

  1. #11
    Never thow away the receipt for anything. Maybe the store you got it from can give you a copy of the receipt. Either way, your only legal option is to contact support, see the link in my previous post. You probably wont need the receipt anyway, since you did activate your game, they can see that it's legal
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  2. #12
    Black_Widow9's Avatar Community Representative
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    Please make sure you create a Ticket with Ubisoft Support. The link is in my signature.
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  3. #13
    i trying all day with no luck seems to be there is no support such as that from ubisoft any way i learned that Never throw away the receipt for anything and i think that i will buy the game for the second time and will keep the receipt this time thank you guys for the replays
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  4. #14
    Just wait a few days for the response by support, did you create a ticket?
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  5. #15
    I found Support were really, really useless too.
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  6. #16
    they sugested to replace the disk witch is not an option this all is
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  7. #17
    If they said to replace the disk without telling you how and If the shop you got it from doesn't help you, then maybe a friend who has the game could help you? Though, if the shop doesn't replace your disk, you should insist that support gives you an alternate solution
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  8. #18
    the support here suck's another site helped me who did not make a big deal of just one dam file i dowloaded it its 390 mb by the way and every thing works fine know
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  9. #19
    Originally Posted by ala1402 Go to original post
    the support here suck's another site helped me who did not make a big deal of just one dam file i dowloaded it its 390 mb by the way and every thing works fine know
    ALA1402! Hi!

    I am Brazilian and I am having the same problem. As I understand it this file 390mb solve your problem. Would provide it via a file hosting. I think if we get a file DataPC_Wetlands.forge in good condition and if we put in place in our corrupted would solve the problem.

    I thank you! Big Hug!
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  10. #20
    vayhekhuag's Avatar Banned
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    the cleaning did'nt do me any help.......
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