Page 50 of 89 FirstFirst ... 40484950515260 ... LastLast
Results 491 to 500 of 890

Thread: User Support | Forums

  1. #491
    After you down time my game will not open, I was on level 45
    Reply With Quote Reply With Quote

  2. #492
    Yesterday when I logged in, I was prompted with the frequent visitor "punch card" and told I got a small coffee but it never appeared in my items and then I didn't see the card when I logged in today...?
    Reply With Quote Reply With Quote

  3. #493

    my CSI won't load and stuck after the maintenance
    why?
    Reply With Quote Reply With Quote

  4. #494
    i am having problems loading the game it gets to about 75% then all i get is a white screen where play should be
    Reply With Quote Reply With Quote

  5. #495
    i just bought some ubicredits and and never got them when will get them
    Reply With Quote Reply With Quote

  6. #496
    Player Experience Manager
    Join Date
    Mar 2011
    Posts
    545
    Originally posted by RelayaSkye:
    I don't know if this was intended or if it's a glitch. But is it no longer possible to click/open equipment to see what's being processed there or see how many open slots you have available? I've accessed two different accounts to see if it was a user glitch or something and my friend's acct can't open/view the equipment slots either.

    Also, friend doesn't recall buying the basic equipment as she always uses my lab for the speed bonuses in equipment sharing, yet it was there today. Upgrade? Glitch? Possible she forgot as it's been a few days of no play for her, but thought I'd ask anyway.

    <span class="ev_code_GREEN">

    Unfortunately, reloading is all that can be done at the moment. Server issues are very common as a player base scales up quickly and we are doing everything we can to keep up with demand. Reloading is really the best thing you can do in this situation, as the server capacity fluctuates within a fraction of a second.

    </span>

    I don't know if this was intended or if it's a glitch. But is it no longer possible to click/open equipment to see what's being processed there or see how many open slots you have available? I've accessed two different accounts to see if it was a user glitch or something and my friend's acct can't open/view the equipment slots either.

    Also, friend doesn't recall buying the basic equipment as she always uses my lab for the speed bonuses in equipment sharing, yet it was there today. Upgrade? Glitch? Possible she forgot as it's been a few days of no play for her, but thought I'd ask anyway.

    "Don't blink. Don't even blink. Blink and you're dead. They are fast, faster than you could believe. Don't turn your back. Don't look away. And don't blink. Good luck."


    <span class="ev_code_Green">

    This issue has been reported by some players and has been forwarded to the appropriate people.

    Thank you so much for reporting it!

    </span>



    i just bought some ubicredits and and never got them when will get them

    <span class="ev_code_Green">

    Please Contact Support

    </span>
    Reply With Quote Reply With Quote

  7. #497
    um ive had a few energy boosts, and when ive gone to use them, theyre just not there :/
    please fix it
    Reply With Quote Reply With Quote

  8. #498
    Yeah, refresh/load does nothing and I've checked now at various times of the day to see if a less busy server might work better.


    On an unrelated note... Dunno if it's the way my screen coloring is to the font coloring or if I'm not the only one to have this issue, but your shade of green does not stand out enough against the blue background. As a manager type person, I should think readability would be more important for ya. All in favor for personalization, but can ya pick a lighter shade of green? Thanks in advance!


    [quote]Originally posted by Arad1:
    Originally posted by RelayaSkye:
    I don't know if this was intended or if it's a glitch. But is it no longer possible to click/open equipment to see what's being processed there or see how many open slots you have available? I've accessed two different accounts to see if it was a user glitch or something and my friend's acct can't open/view the equipment slots either.

    Also, friend doesn't recall buying the basic equipment as she always uses my lab for the speed bonuses in equipment sharing, yet it was there today. Upgrade? Glitch? Possible she forgot as it's been a few days of no play for her, but thought I'd ask anyway.

    <span class="ev_code_GREEN">

    Unfortunately, reloading is all that can be done at the moment. Server issues are very common as a player base scales up quickly and we are doing everything we can to keep up with demand. Reloading is really the best thing you can do in this situation, as the server capacity fluctuates within a fraction of a second.

    </span>

    <span class="ev_code_Green">

    This issue has been reported by some players and has been forwarded to the appropriate people.

    Thank you so much for reporting it!

    </span>
    "Don't blink. Don't even blink. Blink and you're dead. They are fast, faster than you could believe. Don't turn your back. Don't look away. And don't blink. Good luck."
    Reply With Quote Reply With Quote

  9. #499
    Player Experience Manager
    Join Date
    Mar 2011
    Posts
    545
    <span class="ev_code_WHITE">I have now changed to white! Woohoo!
    Thank you for the suggestion, I totally agree!
    </span>
    Reply With Quote Reply With Quote

  10. #500
    Ever since 5 days of playing the game,the game's data was all scrambled up like broken files!I can't play but I wont give up and I'll be paitient until u guys fix it!
    Reply With Quote Reply With Quote

Page 50 of 89 FirstFirst ... 40484950515260 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •