I wanted to say thank you to Brent and the staff that made it possible to talk to him about my bad experiences with Ubisoft.
As most of you know I mentioned a UBI tech that swore over the phone to me. She is no longer with the company, so no one has to worry about this kind of treatment again.
I still have mixed emotions about Starforce howerver.
After talking to Brent for I'm sure was well over an hr last night....I decided to reinstall the SHIII game on a newly reformatted computer to give it one last try.
Since I still haven't received my replacement copy UBI sent, I used a friends. I couldnt wait. LOL and since my co worker didn't want the game anylonger as he said it was to buggy I have his for the moment.
Anyway.....I also loaded and burnt (or tried to burn) my wifes and my 25th wedding anniversary pics that my daughter had surprised us with a party....Well TO my surprise........My Plextor 40/12/40a drive took 4 min to burn instead of 2.
Then the problems came. (for the record this drive has the latest firmware flashed)
After the burn I got this error:
Plextor error seek.synch,atip or mechanical positioning error- medium error 03/02/00
After I burned the pics I tried to view them they werent there! The drive couldnt even read the disc.....Tried it in the dvd rom drive and it seemed they were all there.
Tried a few more discs (retail discs, games,microsft office etc) but the drive was not able to read them.
I tried rebooting the computer...
Heres what happened....
The Plextor light kept on blinking.....9 blinks then a pause then 9 more.etc etc.Windows could not load until I opened the tray on the plextor....then after getting into windows I tryed to close the tray...It wouldnt close.
I slowly forced it closed with the finger....
After doing this...It looks as if its trying to read...but nothing is in the drive....I get a pause every so often of a disc icon by the mouse cursor. And I cant open anything on the desktop, without it taking 2 minutes.
Shut the system down and started up again and its still doing the same thing.
I called Plextor...We use Plextor alot in our business too. Their tech told me the same thing my tech told me.
It seems that the drive has failed or it cant read the media. Well da it can't read any media! I have to think that this could be Starforce related only because of the posts on the forum. Im going to have to reformat the 2nd time now. OMG this isn't what I was hoping for.
I was having Atapi time out errors on this Plextor after installing SHIII you can verify that in my past posts. But I never did try to burn with the drive until late last night when all of this occured after the burn.
So I and my staff are baffled! At the moment I feel that Starforce is the problem.
I want all of you who have had drives die to please post!
Thanks again however to UBI and the staff for apologizing about the past problems. You guys do care and I thank you.