Results 1 to 4 of 4

Thread: Service unavailable when sending statistics??? | Forums

  1. #1
    Ok, so I'm having the same problems that everyone else has been having (crash after the Ubisoft logo). I've updated all of my drivers but this seems to be a network error or something. Here's where the errors are:
    <pre class="ip-ubbcode-code-pre">
    2011-08-17 20:55:22 [ 7160] INFO MainViewQt.cpp (320) Started with product id 30, game version 4, exe path C:/Program Files (x86)/Steam/steamapps/common/from dust/From_Dust.exe, arguments en-US -orbit_cookie 3484584971, working directory C:/Program Files (x86)/Steam/steamapps/common/from dust/, cookie 3484584971.
    2011-08-17 20:55:23 [ 7160] ERROR ViewUtils.h (188) Untranslated string LOADING
    2011-08-17 20:55:24 [ 7160] ERROR ViewUtils.h (188) Untranslated string LOADING
    2011-08-17 20:55:24 [ 8524] INFO OrbitFacade.cpp (1035) Downloading Satellite list from URL http://static3.cdn.ubi.com/orb...st/satellitelist.txt.
    2011-08-17 20:55:24 [ 8160] INFO ProductConfiguration.cpp (198) Reading file C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/data/30/config/product_config.yml.
    2011-08-17 20:55:25 [ 9828] INFO PatchDownloader.cpp (710) No lingering files. Skipping creation of lingering files file
    2011-08-17 20:55:26 [ 8576] INFO PatchDownloader.cpp (710) No lingering files. Skipping creation of lingering files file
    2011-08-17 20:55:26 [ 8160] INFO ProductConfiguration.cpp (198) Reading file C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/data/30/config/product_config.yml.
    2011-08-17 20:55:26 [ 8160] INFO ProductConfiguration.cpp (62) Product configuration version is 1.0
    2011-08-17 20:55:26 [ 8524] INFO Profile.cpp (112) Logging in user Sharpie129.
    2011-08-17 20:55:28 [ 7884] ERROR AdFacade.cpp (495) No such key '' for element
    2011-08-17 20:55:30 [ 7964] INFO OrbitGameFacade.cpp (73) Starting game with product id 30.
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (143) A game connected to the pipe.
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (204) Start game request. Cookie is 3484584971
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (222) Sending game start accepted to game.
    2011-08-17 20:55:31 [ 6548] INFO OrbitGameFacade.cpp (407) Incoming get OSI request. Product id is 30, subproduct id is 4.
    2011-08-17 20:55:31 [ 6548] INFO OrbitGameFacade.cpp (458) OSI Pipe ubisoftosipipe_30_4 created for game.
    2011-08-17 20:55:31 [ 4268] INFO OrbitGameFacade.cpp (135) Game connected to OSI pipe.
    2011-08-17 20:55:51 [ 4268] INFO OrbitGameFacade.cpp (297) Game disconnected.
    2011-08-17 20:55:52 [ 4268] ERROR ApplicationViewQt.cpp (505) Service unavailable when sending statistics
    </pre>

    Any thoughts?
    Reply With Quote Reply With Quote

  2. #2
    I have the same problem... I don't find anything that can help me. Please, let me know if you found the solution.
    Reply With Quote Reply With Quote

  3. #3
    2011-08-17 20:55:26 [ 8524] INFO Profile.cpp (112) Logging in user Sharpie129. 2011-08-17 20:55:28 [ 7884] ERROR AdFacade.cpp (495) No such key '' for element
    There's have been several reports about this problem, but there's not a whole lot we can do about it here. I'd suggest contacting Ubisoft's Technical Support and send them the logs or wait for the patch.
    Reply With Quote Reply With Quote

  4. #4
    Junior Member
    Join Date
    Jan 2012
    Posts
    3
    Quote Originally Posted by Sharpie129 View Post
    Ok, so I'm having the same problems that everyone else has been having (crash after the Ubisoft logo). I've updated all of my drivers but this seems to be a network error or something. Here's where the errors are:
    <pre class="ip-ubbcode-code-pre">
    2011-08-17 20:55:22 [ 7160] INFO MainViewQt.cpp (320) Started with product id 30, game version 4, exe path C:/Program Files (x86)/Steam/steamapps/common/from dust/From_Dust.exe, arguments en-US -orbit_cookie 3484584971, working directory C:/Program Files (x86)/Steam/steamapps/common/from dust/, cookie 3484584971.
    2011-08-17 20:55:23 [ 7160] ERROR ViewUtils.h (188) Untranslated string LOADING
    2011-08-17 20:55:24 [ 7160] ERROR ViewUtils.h (188) Untranslated string LOADING
    2011-08-17 20:55:24 [ 8524] INFO OrbitFacade.cpp (1035) Downloading Satellite list from URL http://static3.cdn.ubi.com/orb...st/satellitelist.txt.
    2011-08-17 20:55:24 [ 8160] INFO ProductConfiguration.cpp (198) Reading file C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/data/30/config/product_config.yml.
    2011-08-17 20:55:25 [ 9828] INFO PatchDownloader.cpp (710) No lingering files. Skipping creation of lingering files file
    2011-08-17 20:55:26 [ 8576] INFO PatchDownloader.cpp (710) No lingering files. Skipping creation of lingering files file
    2011-08-17 20:55:26 [ 8160] INFO ProductConfiguration.cpp (198) Reading file C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/data/30/config/product_config.yml.
    2011-08-17 20:55:26 [ 8160] INFO ProductConfiguration.cpp (62) Product configuration version is 1.0
    2011-08-17 20:55:26 [ 8524] INFO Profile.cpp (112) Logging in user Sharpie129.
    2011-08-17 20:55:28 [ 7884] ERROR AdFacade.cpp (495) No such key '' for element
    2011-08-17 20:55:30 [ 7964] INFO OrbitGameFacade.cpp (73) Starting game with product id 30.
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (143) A game connected to the pipe.
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (204) Start game request. Cookie is 3484584971
    2011-08-17 20:55:30 [ 7696] INFO OrbitGameFacade.cpp (222) Sending game start accepted to game.
    2011-08-17 20:55:31 [ 6548] INFO OrbitGameFacade.cpp (407) Incoming get OSI request. Product id is 30, subproduct id is 4.
    2011-08-17 20:55:31 [ 6548] INFO OrbitGameFacade.cpp (458) OSI Pipe ubisoftosipipe_30_4 created for game.
    2011-08-17 20:55:31 [ 4268] INFO OrbitGameFacade.cpp (135) Game connected to OSI pipe.
    2011-08-17 20:55:51 [ 4268] INFO OrbitGameFacade.cpp (297) Game disconnected.
    2011-08-17 20:55:52 [ 4268] ERROR ApplicationViewQt.cpp (505) Service unavailable when sending statistics
    </pre>

    Any thoughts?
    If anyone gets past this please post! I have the same problem.
    Reply With Quote Reply With Quote

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •