System Requirements and Solutions to problems | Forums

[Sourcy]

Problem : Cant start game, getting error : "Failed to set display"
This error occours on both demo and full version.

DXDIAG:

------------------
System Information
------------------
Time of this report: 5/23/2006, 00:50:20
Machine name: SOURCE
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: MS-7125
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Memory: 1024MB RAM
Page File: 432MB used, 2026MB available
Windows Dir: E:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip type: GeForce 6600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0140&SUBSYS_81A41043&REV_A2
Display Memory: 128.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2006 15:29:00, 3968512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/9/2006 15:29:00, 3650368 bytes
Device Identifier: {D7B71E3E-4200-11CF-1653-AEA103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0140
SubSys ID: 0x81A41043
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Live! Audio [DF00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80611102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0252 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/19/2002 12:47:52, 837548 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 32, 30
Static/Strm HW 3D Bufs: 32, 30
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Realtek AC97 Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_75851462&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6070 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/21/2006 11:16:44, 3964352 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

[unreal_az]

Can you update your monitor driver so it's actualy the monitor you have? Also can you set your refresh rate to 75 by default.?

[Sourcy]

Hmmm, it should be the right driver. on my right-click - properties - settings it says on display 1. Syncmaster 710N.

Cant set it to 75hz, only 72

[unreal_az]

Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Default Monitor

Strange... try to reinstall the driver.

[Jorgosch]

What's the problem? TFT monitors usually only run at 60Hz.

[exojie]

*Supported Video Cards at Time of Release
NVIDIAâ® GeForce" 3/4/FX/6 families (GeForce 4 MX NOT supported)
ATIâ® Radeonâ® 8500/9000/X families Matrox Parhelia"

Laptop versions of these cards may work but are NOT supported.

i have ati mobility radeon 9000/9100 IGP, it says laptop version MAY work, so i should not buy the game, right? since it is not supported...

[Waylander1981]

Hello all, would appreciate some advice why HOMM V does not work for me - every time I try loading it, it opens, then an error message comes ups. See below:

------------------
System Information
------------------
Time of this report: 5/23/2006, 23:05:40
Machine name: NIGHTHAW-3FOOL4
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
Language: English (Regional Setting: English)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.40GHz
Memory: 512MB RAM
Page File: 327MB used, 920MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0 (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0000.0900 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file qasf.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.
Display Tab 1: No problems found.
Sound Tab 1: The file ev19x8mp.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: ATI RADEON 9600 Series AGP (0x4152)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4152&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6587 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/5/2006 13:46:59, 252928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 1/5/2006 13:46:40, 1420288 bytes
Device Identifier: {D7B71EE2-0212-11CF-096A-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4152
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Creative SB AudioPCI
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_8938&SUBSYS_59381102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ev19x8mp.sys
Driver Version: 5.12.0001.4210 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 11/25/2000 12:10:00, 522268 bytes
Other Files:
Driver Provider: Creative Technology Ltd.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 5000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Thanks in advance

Waylander1981

[unreal_az]

Waylander1981 try service pack 2. Link in first post from this thred.
@Jorgosch i was talking about the fact that directx recognises the monitor as default.
@exojie srry but i've seen a lot of people having problems with your video card and i suggest you check out back here when the patch arives.It's due to come this week.

[hogzhed666]

Hi !
I think i have the same problem as everybody else here ? the game returns to desktop after loading ?
------------------
System Information
------------------
Time of this report: 5/23/2006, 18:54:20
Machine name: *
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: FUJITSU SIEMENS
System Model: D1875
BIOS: Version 5.00 R1.02-01.1875
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
Memory: 510MB RAM
Page File: 392MB used, 857MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: ATI RADEON 9600 Series AGP (0x4152)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4152&SUBSYS_0290174B&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Plug and Play-bildskärm
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6606 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/22/2006 05:56:42, 257536 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: Saknas
Mini VDD: ati2mtag.sys
Mini VDD Date: 3/22/2006 05:56:22, 1522688 bytes
Device Identifier: {D7B71EE2-0212-11CF-356D-9A22A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4152
SubSys ID: 0x0290174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: Creative SB Extigy
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\Vid_041e&Pid_3000&Rev_0100&MI_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sbext.sys
Driver Version: 5.12.0001.0038 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/31/2002 03:21:32, 1152916 bytes
Other Files:
Driver Provider: Creative Technology Ltd.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: SigmaTel C-Major Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_105E1734&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: STAC97.sys
Driver Version: 5.10.4200.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/6/2004 12:13:34, 262096 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Edit: This part was not needed.

[Dendroid_Arch]

Hai Waylander, I also had problems with playing the game. And I had a very strange solution. I have 2 harddrives ( c: and e: ) I rerserved my e: drive for games but for some reason I'm not able to play from this drive. After I installed the game on the main drive (c it ran perfectly..Perhaps this info helps you.