We were told on the Ubi forum that pre-order DVDs of Cliffs of Dover would be despatched on 28th March.
I have heard nothing and www.findmyorder.com still only says 'Order in Process'. Can you please confirm when my order will be despatched?
I got this usual absolutely useless reply:
Thank you for contacting the Ubisoft Store.
The product that you ordered is a pre-order and has not yet been released to the public. Although we do not have an estimated release
date, as soon as it is available your order will be promptly fulfilled and you will be notified via email.
If you purchased via credit card, rest assured your card will not be charged until the product has been released.
Can you please work your usual magic and see if there is anyone actually alive in there that can tell us what is happening and can we expect an email on despatch?
Yep same here, Checked with my bank and no money has been taken from my card either. The fact you guys havnt taken payment is the hugh worry, Its now the 29th 1 day after we were told it woulld be sent and there is no sign of anything happening. Less than two days to get it here for release and with normal post office speed, some may say you are cutting it a little fine.