The last couple of weeks I have been waiting to get a reply from Ubisoft support. I have sent a ticket about 2+ weeks ago, and still don't have a reply. This is either really bad customer support, or it might be some bug.
The support ticket was sent from an unused account, since I could not login to this account at the time. Now that I have managed to log in via my PSN, I sent another one from this account, so no excuses this time.
So what happened is that my email randomly got changed to firstname.lastname@example.org. I did not do this myself, I am 100% sure of that. Also, my password is changed, and there is somehow 2step verification on my account. I do NOT recall putting that on (which might have been a good idea). When I try to change my email when i log in to the account manager via my PSN, I can't because there is another gamesoft gmail set as a second email address. So I would have to enter email@example.com.
Just in case you didn't realize yet, firstname.lastname@example.org is not my mail account. I have never heard of it, and still don't know what or whose it's supposed to be.
I would like to get my account back, because I have been using it since Driver San Fransisco on the PS3, and there are some games on it I'd like to play again.