Thread: AC Unity Companion App | Forums

  1. #11
    Black_Widow9's Avatar Community Representative
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    Please make sure to get in touch with Support so they can assist you.
    https://support.ubi.com
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  2. #12
    My app has stopped to work +3weeks ago. Still no solution to fix it?
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  3. #13
    andynaruto10's Avatar Member
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    Waiting for Ubi Support to answer my ticket.
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  4. #14
    Also made a ticket a few days ago. Still heard nothing...
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  5. #15
    Same thing my app won't login, made a ticket but all they keep saying is that they have passed it on to the development team........passing the buck...useless support team.
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  6. #16
    andynaruto10's Avatar Member
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    Ubisoft Support: Our development team are aware of the additional issues caused by this and the problems you are experiencing. Please be patient with us as they are looking to fix this as quickly as possible for you!
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  7. #17
    Originally Posted by Black_Widow9 Go to original post
    Please make sure to get in touch with Support so they can assist you.
    https://support.ubi.com
    I don't want to be negative but I feel like a ping pong ball, since the support team points me to look on the forum

    Originally Posted by Paul C @Ubisoft Support
    This issue has been forwarded up to the development team for further review. However, that is all that we can do at this time, as we have no further information.

    If any additional information becomes available, it will be posted to the game's official forum at http://forums.ubi.com/forumdisplay.p...s-Creed-Mobile
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  8. #18
    Soooo. its been a few weeks. anyone get this app working yet?
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  9. #19
    andynaruto10's Avatar Member
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    21/01/2020, Ubisoft Support: Sorry for the delay. We have now fixed the AC Unity Companion App.








    ​sarcasm
     2 people found this helpful
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  10. #20
    Originally Posted by andynaruto10 Go to original post
    21/01/2020, Ubisoft Support: Sorry for the delay. We have now fixed the AC Unity Companion App.








    ​sarcasm
    That's really soon !!
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