What is the PTS?
The PTS, or Public Test Server, is a game version on which new Updates will be made available before their official release, in order to allow the community to try them and provide feedback to the development team.

Who can access the PTS?
The PTS is available to all PC players (both Uplay and Steam) who own a copy of The Division.

Please note: In order to access Last Stand and the Lost Signal Incursion on the PTS, you have to have owned the Season Pass when your character was imported. There will be another import in the following days.

Also, you may experience login queues as the server has limited capacity.

When does it open?
The PTS will open publicly on Tuesday, January 24th.

Why is it not available on consoles?
In order to successfully learn from the PTS, we must be able to constantly iterate and quickly react to community feedback. Also, it may happen that updates deployed on the PTS are partially unstable or do not represent the overall quality of the game. To deploy updates on a console, we need to go through a process called certification, during which the update needs to be tested and match a list of requirements in order to guarantee a high quality gameplay experience. Due to the very nature of the PTS, it would be very hard for us to release updates as regularly and quickly on console versions than it will be on PC.
With that said, we are investigating ways to make the PTS available to console gamers in the future.

What experience should I expect on the PTS?
The PTS is a testing server. By playing on the PTS, you must understand that:

  • You will face issues, bugs, and crashes
  • You may also lose items and progress
  • The PTS version is not final, and features may be incomplete, or missing entirely
  • Localization may be missing
  • The PTS is not for playing and enjoying the game


Is everything on the PTS going to make it to the live game?
No. We may use the PTS to test things before deciding if they should make it to the live servers or not. Also, based on community feedback, some aspects of the features and modifications implemented on the PTS may change entirely before implementation on the live servers.

Access

Do I have to download the game again to access the PTS?
Yes, the PTS is a different product and you will need to download the entire game client again.

Where do I download the game client?
The PTS version will directly appear in your Games on Uplay and Library on Steam. From here, you can download and install it as a normal game.

Do I have to create a new character on the PTS?
No, your characters from the live game will be transferred to the PTS. However, in some cases, we may ask you to create new character for testing purposes.

Will my progress on the PTS transfer to the live servers?
No, your progress will not transfer. Also, your character data will be imported from the live servers to the PTS regularly, and overwrite your current progress on the PTS.

Will the PTS remain open constantly?
We will keep the PTS open for as long as needed in order to get as much feedback as possible. However, once we’ve gathered enough feedback, the PTS will close and only reopen when we have new things we would like to test.

Feedback & Discussions

Where can I give feedback?
You can give feedback on the PTS forums. These will open on Tuesday, January 24th.

Where do I get information on what’s new on the PTS?
We will publish all information about new changes and opening and closing times on the PTS forums.

Is there an NDA on the PTS?
No, the PTS is not protected by any NDA and you are free to talk about it publicly, make videos, livestream, etc. However, in some cases we may decide to implement an NDA during specific test phases.