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Thread: January 2016 Priority - Fixing Top Issues | Forums

  1. #1
    Community Manager UbiEpi's Avatar
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    Jan 2015
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    January 2016 Priority - Fixing Top Issues

    January 2016 Priority - Fixing Top Issues

    We are aware that some players experience issues, and today we would like to provide visibility on our plan of action.

    The development team’s top priority in January are to fix:
    • Error 41 – Most recurrent PvP connection error
    • Extended matchmaking connection time - Irregularly long loading time for some players (especially in Ranked).
    • Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.
    • Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.
    • Game exploit in which Defenders are able to go outside during the preparation phase (bypassing the red wall).
    • Party of 4 Matchmaking - Some users experience much longer matchmaking times if they try to matchmaking with a party of 4 players.

    In order to stay up to date with the latest progress, you can now refer to the Top Priorities and Known Issues post, which has been updated with a new section that contains an overview of the top issues we are working on, with as much information as possible about them and the steps we are taking in order to fix it. This new section of the Known Issues post will also contain an estimation for the next communication update as well as the next title update.

    Upcoming Patches

    During January, we will be submitting two patches.
    Both of these patches will first be released on PC (faster deployment process) in order to test the impact the fixes have and adjust if needed and then deploy the updates at a larger scale (all platforms).

    Update 1.2
    • Estimated deployment on PC: January 7th
    • Estimated deployment on all Consoles: January 14th
    • Note that already, we can tell that patch 1.2 will not fix all of the top connection issues (full patch note to be released when it goes live on PC), but we are actively working on fixing these issues as soon as possible.

    Update 1.3
    • Estimated deployment on PC: Mid-January
    • Estimated deployment on all Consoles: End of January

    Update 2.0 (Season 1)
    • February

    Thank you for your patience and all the invaluable feedback you’ve been providing.
    Keep sharing issues encountered, feedback and good experiences as this helps us better shape the future of Rainbow Six Siege!
    Last edited by UbiEpi; 01-07-2016 at 08:16 PM.
     

  2. #2
    No thank you for getting on top of it
     

  3. #3
    Quote Originally Posted by UbiEpi View Post
    [B]January 2016 Priority - Fixing Top Issues

    • Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.
    • Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.
    I think both errors are connected because they appeared around the same time and it's possible to join result screens with the data synchronisation error which results in the infinite loading screen for the joining player...
     

  4. #4
    Member LAWZ-Witcher's Avatar
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    Dec 2014
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    Kaer Morhen
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    The fact that you guys are working on the issues is a great thing. Love the game, keep improving it, Kudos to the game developer and all the people associated with this game.
     

  5. #5
    Thanks for keeping us in the loop when it comes to progress and priorities when it comes to these upcoming patches! Even if they're just estimations of fix times it's still a level of communication that was sorely lacking before and I'm ecstatic to see more communication coming out for the community. Keep up the great work!
     

  6. #6
    Member JJ_ellison_B's Avatar
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    Sep 2015
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    Stockport,MCR,U.K
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    Quote Originally Posted by UbiEpi View Post
    January 2016 Priority - Fixing Top Issues

    We are aware that some players experience issues, and today we would like to provide visibility on our plan of action.

    The development team’s top priority in January are to fix:
    • Error 41 – Most recurrent PvP connection error
    • Extended matchmaking connection time - Irregularly long loading time for some players (especially in Ranked).
    • Failed data synchronization - Failed data screen resulting, in some cases, to no renown being issued at the end of a match.
    • Loading screen freeze (smoke background) - Some players get stuck in a screen when loading a match.
    • Game exploit in which Defenders are able to go outside during the preparation phase (bypassing the red wall).
    • Party of 4 Matchmaking - Some users experience much longer matchmaking times if they try to matchmaking with a party of 4 players.

    In order to stay up to date with the latest progress, you can now refer to the Top Priorities and Known Issues post, which has been updated with a new section that contains an overview of the top issues we are working on, with as much information as possible about them and the steps we are taking in order to fix it. This new section of the Known Issues post will also contain an estimation for the next communication update as well as the next title update.

    Upcoming Patches

    During January, we will be submitting two patches.
    Both of these patches will first be released on PC (faster deployment process) in order to test the impact the fixes have and adjust if needed and then deploy the updates at a larger scale (all platforms).

    Update 1.2
    • Estimated deployment on PC: January 7th
    • Estimated deployment on all Consoles: January 14th
    • Note that already, we can tell that patch 1.2 will not fix all of the top connection issues (full patch note to be released when it goes live on PC), but we are actively working on fixing these issues as soon as possible.

    Update 1.3
    • Estimated deployment on PC: Mid-January
    • Estimated deployment on all Consoles: End of January

    Update 2.0 (Season 1)
    • February

    Thank you for your patience and all of the valuable feedback you’ve been providing.

    Thank you for your patience and all the invaluable feedback you’ve been providing.
    Keep sharing issues encountered, feedback and good experiences as this helps us better shape the future of Rainbow Six Siege!
    Nice one ubiepi,hopefully the forums might clear of a little toxicity now...Slightly dissapointed about no tickrate improvement for ps4 yet but heres hoping thats a priority aswell???
     

  7. #7
    As someone who has experienced EA for the past 8 years in gaming, I can't begin to express how much I appreciate the transparency and advanced heads up on what's going to happen in the future. We all know the first month or two of this game being released has been frustrating from a matchmaking/netcode stand point, and I'm sure the Ubi developers echo that frustration as well.

    I'm just happy that common bugs and glitches like those 6 listed above are being addressed right now and the Ubi team is wasting no time in letting everyone know that they're aware and working on them to address them.

    Such a breathe of fresh air after having to deal with EA and their secrets from the community for so long.
     

  8. #8
    Junior Member avian's Avatar
    Join Date
    Nov 2015
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    2
    In most cases, with paid DLC many companies would prioritize getting the DLC out before core game fixes so they could make money. This new DLC model is great for both the developers and the customers.

    Those 6 issues are extremely annoying and I figured they were the reason for the delay. Thanks for the transparency and for making the best shooter of the year.
     

  9. #9
    Junior Member Apachez's Avatar
    Join Date
    Jun 2014
    Posts
    14
    Well, it's always good getting some clarity. I sincerely hope the game will continue to grow both casually and competitive wise.
    I will say that I can understand the community's frustration in regards to not only server issues but poor matchmaking of ranks as well as premade ranked matches, that's one of the few things i'd love to see the in the future but this was really needed, thanks.
     

  10. #10

    UBISOFT... never again...

    Got a game from 29.12.2015 - never had a chance to play that game... simply doesn't launch... how about that fix?...
    Last edited by dudiczek1; 01-11-2016 at 09:12 PM.
     

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