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Thread: Top Priorities and Known Issues | Updated 2/13/2017 | Forums

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    Top Priorities and Known Issues | Updated 2/13/2017

    Issue Name: Hit Detection/Registration
    • Priority: 1
    • Platform impacted: All platforms
    • Error description: Some users are experiencing situations that give them the impression that their bullets are not properly registering as a hit. Other instances lead to enemies not appearing to be aiming directly at the player in the Kill Camera, but still landing shots. It is also worth noting that high latency is not the biggest culprit when it comes to hit registration. Unstable latency leads to more of these issues than high latency, and is something that we will address in the Upcoming Fixes section.
    • Issue fix state: In progress
    • Upcoming fixes & timing:
      • Improved telemetry: Throughout Season 3, one of the primary focuses has been improving the data that we are collecting surrounding the hit registration issue. We have been able to use this data to determine the frequency of shots not registering (<1%) but also to track the cause. This will allow us to better determine the appropriate avenue to take and ultimately help us correct the issue at hand.
      • Align the Kill Camera: We will be taking steps during Season 3 to align the Kill Camera to properly represent where the enemy was aiming. This alignment glitch consists of a majority of the videos that we have seen on the subject, and has been recognized as a point of contention amongst the community.
      • Neck shots are not headshots: We have noticed that some players are landing a hit on the enemy’s neck, but believe they have scored a headshot. We are going to make an adjustment that will make this more noticeable in Season 4.
      • Unstable Connection Icon: Implementing a notification or icon when you are experiencing an unstable connection is something that we would like to implement down the road. We do not have a time frame for when this feature would be implemented.


    Upcoming Patches




    Online & Multiplayer

    [PS4] Parties split up during matchmaking [Reported]
    • Cross-region PS4 parties are being split up in the matchmaking process.



    Connectivity & Installation

    [PC][BattlEye] BattlEye Troubleshooting
    • We are aware that some users are encountering difficulty when attempting to run the game with BattlEye. Please refer to the FAQ here, and the troubleshooting thread here.

    [XB1/PS4/PC][Multiplayer] Connection Issues / IPv6 [In progress]
    • If your Internet provider is using an IPv6 protocol and you are experiencing issues with online functions of the game, please make sure that IPv4 protocol support is enabled in your router settings. Unfortunately due to sheer number of different router models available on the market we are unable to guide you how to do it, but information regarding this setting should be available in your router's manual or on your ISP's support website.



    Performance

    [PC][BattlEye] Poor Laptop FPS
    • We are aware that some users are facing significantly decreased performance when attempting to play on a laptop. Please refer to the troubleshooting thread here.

    [PC] Map Loading Times
    • Some users on PC are experiencing longer than normal load times for Favelas, Border, and Skyscraper.



    Bugs & Glitches

    [Bug/Glitch] Triggering Black Mirror with melee [Reported]
    • Mira's Black Mirror Device can be triggered by performing a melee attack from the front.
    • Fixed in 2.1.1.

    [Bug/Glitch] Players locked to camera angle [Reported]
    • Players are sometimes locked to a distant camera angle when loading into a match.
    • [Workaround] Do not press the dashboard button on console or alt-tab on PC during the winning showcase.
    • Fixed in 2.1.1.

    [Bug/Glitch] Stuck in a drone after spawning in [Reported]
    • In some instances, a Defender will spawn in while looking through a drone, and will not be able to control their Operator.
    • Fixed in 2.1.1.

    [Bug/Glitch] Charges and pellets destroyed through Black Mirror [Reported]
    • Exothermic Charges and Hibana Pellets can be destroyed through the Black Mirror via melee attack.
    • Fixed in 2.1.1.

    [Bug/Glitch] Diamond Weapon Skins [Reported]
    • Diamond Weapon Skins are not currently available in the store.
    • Fixed in 2.1.1.

    [Bug/Glitch] Obsidian Weapon Skin [Reported]
    • Obsidian Weapon Skin is not able to be applied to Year 2 Pass Operators.
    • Fixed in 2.1.1.

    [Bug/Glitch][Hibana] Pellets graphical glitch [Reported]
    • Hibana Pellets have a graphical glitch when used on Coastline.
    • Fixed in 2.1.1.

    [Bug/Glitch] Aki No Tsuru Weapon Skin [Reported]
    • Aki No Tsuru weapon skin is not properly rendering.

    [Bug/Glitch] Headgear Rook and Doc [Reported]
    • Rook and Doc share the same Red Crow headgear.
    • Fixed in 2.1.1.

    [Bug/Glitch][Mira] Rank Charms clipping [Reported]
    • Rank Charms clip through Mira's hand on the Vector.
    • Fixed in 2.1.1.

    [Bug/Glitch] Fuze Charge on windows [Reported]
    • On some windows, when a Fuze charge is placed on a barricaded window with unbroken glass, it will be destroyed after the first charge is fired.
    • Fixed in 2.1.1.

    [Bug/Glitch] Increased size of Reflex sights [Reported]
    • Reflex sights are larger. This is due to the normalization of the weapon optics and their distance from the camera.

    [Bug/Glitch][Shop] Items not displayed correctly [Reported]
    • Some items in the store are displayed as a magenta block.

    [Bug/Glitch] Wrong Operator Info while spectating [Reported]
    • Spectators sometimes see the wrong Operator info when viewing teammates.

    [Bug/Glitch] Limps clipping through walls [Reported]
    • Limbs clipping through reinforced walls.

    [Bug/Glitch] Drone camera reset [Reported]
    • Yokai Drone camera resets after leaving the drone control view and re-entering it.
    • Fixed in 2.1.1.

    [Bug/Glitch] Jackal see light [Reported]
    • Jackal cannot see the red light from active cameras while his Eyenox device is active.
    • Fixed in 2.1.1.

    [Bug/Glitch] Player Hear Ping [Reported]
    • When players are spotted by Cameras, they can see/hear the ping as well.

    [Bug/Glitch] Fuze Control [Reported]
    • Fuze loses control after detonating a second Cluster Charge while using his shield.

    [Bug/Glitch] HUD Flicker PS4 [Reported]
    • HUD sometimes flickers on PS4.

    [Bug/Glitch] Gap Black Mirror [Reported]
    • On some walls, there is a small gap between the Black Mirror and the wall.

    [Bug/Glitch] Hibana Pellets [Reported]
    • Hibana's X-KAIROS Pellets do not properly detonate after being triggered.

    [Bug/Glitch] Kairos Pellets [Reported]
    • X-KAIROS Pellets do not fire properly around corners.

    [Bug/Glitch] Charms [Reported]
    • Weapon Charms are able to be equipped to weapons, but are not displayed in game.

    [Bug/Glitch] Mira Black Mirror placement [Reported]
    • Mira is sometimes able to place her Black Mirror Gadget on barricaded doorways next to Reinforced Walls.
    • Fixed in 2.1.1.

    [Bug/Glitch] Canister on Black Mirror [Reported]
    • In some instances, the canister that expels the glass on a Black Mirror cannot be interacted with.
    • Fixed in 2.1.1.

    [Bug/Glitch] Gadgets [Reported]
    • Gadgets cannot pass through objects that had glass that was destroyed.

    [Bug/Glitch] Black Mirror Layers [Reported]
    • The Black Mirror does not always pass through both layers of a two layered wall.

    [Bug/Glitch] Black Mirror small & large walls [Reported]
    • The Black Mirror can be partially covered when placed between a large and small reinforced wall.

    [Bug/Glitch] Black Mirror non-LOS walls [Reported]
    • The Black Mirror can be deployed on non-LOS walls.

    [Bug/Glitch] DBNO Heavy Breathing [Reported]
    • "Heavy breathing" from DBNO state persists after being revived.
    • Fixed in 2.1.1.

    [Bug/Glitch] Clubhouse clipping [Reported]
    • A section of Clubhouse is accessible via clipping.

    [Bug/Glitch] C7E not firing [Reported]
    • C7E is not firing in alignment with weapon sights.

    [Bug/Glitch] Kapkan skin sleeve [Reported]
    • Kapkan Elite skin sleeve is sometimes not properly rendered.

    [Bug/Glitch] SAT Sidearm [Reported]
    • Sight on the SAT Sidearm is not properly aligned. Rounds land below the top of the front sight post.

    [Bug/Glitch] Renown Issues [Reported]
    • Following a server outage/back end maintenance, players may receive 0 Renown/XP. This issue is short lived, and is corrected after the scripts finish running 10-15 minutes after an outage/maintenance.

    [Bug/Glitch] Disappearing weapons after reviving a teammate [Reported]
    • If a player takes damage while reviving a teammate and then cancels the revive, their weapon will disappear. This persists until you switch weapons.

    [Bug/Glitch] Holiday Weapon Skins [Reported]
    • Cannot be applied to weapons.

    [Bug/Glitch] PS4/XB1 Unable to interact with Scoreboard [Reported]
    • In some instances, console players will not be able to interact with the scoreboard.

    [Bug/Glitch] Headgear Textures [Reported]
    • Some headgear appears to have muddied/softened textures.
    • Fixed in 2.1.1.



    General

    [XB1/PS4/PC][General] Hit Registration for both players in 1st Person View is inaccurate [In progress]
    • Please refer to the "High Priority Issues" section at the top of the thread.

    [PC/XBOX][Weekly Challenge] Weekly Challenge not Updating [Reported]
    • SAT Operator challenges not awarding properly during weekly challenge.

    [PC][General] Monitor Display [Reported]
    • Triple monitor display configurations are no longer functional.
    Last edited by Ubi-Surulies; 02-10-2017 at 12:46 PM. Reason: Bug + Glitches UPDATED
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