I have been having problems with my chessmaster from day one. Either it crashes, or when I exit a program it starts up programs that are completely unrelated. It would not go from true 3D to 2D view without crashing and now that customer support fixed that.. I now do not have the option of going back to true 3D. I contacted customer support about this new problem and the support person did not even read the question that I wrote to the end. He told me that Maybe my vidio card would not support the 8.1 direct X. If he would have read it to the end he would see that I had true 3D from the beginning and could not get to 2D, and now I just want to get back.
Without getting too windy here I would like to say that companies should take a little more time with products before they are released into the public so we can all avoid dissatisfactoin. I am tired of endless patches for glitches that are not well thought out, and it really tee's me off to know they are triming their R&D budgets by making me....the end user, the research tool.
The only reason I am posting here is because I could not figgure out where else to put it.