-
be wary of any help you might need and how you are treated from the people you rent your server from. Heres what you might get.
From: VSK Gaming Servers
> Subject: Re: Re: New Raven Shield Server Order
> Sent: 02 Jul 2003 21:17:52
>
> #1 We are a game server provider, We lived up to
> our end of the bargain.
> #2 We are not a game server administration training
> course.
> #3 You are not to call us expecting us to teach you
> how to use something you ordered, @ our dime.
> #4 Use the support forums.
> #5 I could care less were you rent from, I would
> really much appreciate if you would take your
> server elsewhere.
>
> We do not owe you the world, We do not owe
> you anything actualy, You ordered a game server wich you were provided if
> you ordered a server without being knowledged on how to use it first
> thats your fault not ours, Did you call best buy or email best buy when you got
> your computer to ask them how to surf the net ? Did you call the developers of
> the game asking them how to play it ? No you either payed thousands of dollars
> to have someone teach you or you learned it by your self just like everyone
> else, You think just because you sent us a few bucks for a server were supposed
> to teach you how to use it, Think again.
-
be wary of any help you might need and how you are treated from the people you rent your server from. Heres what you might get.
From: VSK Gaming Servers
> Subject: Re: Re: New Raven Shield Server Order
> Sent: 02 Jul 2003 21:17:52
>
> #1 We are a game server provider, We lived up to
> our end of the bargain.
> #2 We are not a game server administration training
> course.
> #3 You are not to call us expecting us to teach you
> how to use something you ordered, @ our dime.
> #4 Use the support forums.
> #5 I could care less were you rent from, I would
> really much appreciate if you would take your
> server elsewhere.
>
> We do not owe you the world, We do not owe
> you anything actualy, You ordered a game server wich you were provided if
> you ordered a server without being knowledged on how to use it first
> thats your fault not ours, Did you call best buy or email best buy when you got
> your computer to ask them how to surf the net ? Did you call the developers of
> the game asking them how to play it ? No you either payed thousands of dollars
> to have someone teach you or you learned it by your self just like everyone
> else, You think just because you sent us a few bucks for a server were supposed
> to teach you how to use it, Think again.
-
That's a shame that anyone running a business would behave in such a way. If you are still looking for a provider. I would be willing to give ya a week trial on our servers.
We are running a special till July 7th.
16 person public/private server
2gb Diskspace
FREE TeamSpeak/Ventrilo or GameVoice hosting
FREE Clan web site
Our datacenters are:
Dallas IP: 69.56.129.34 CONNECTION: OC192 (9Gbps) via Qwest
San Francisco IP: 65.60.32.220 CONNECTION: 1 Gigabit connection (1000Mbps) via Optigate
NYC IP: 65.125.224.51 CONNECTION: 2x OC48 via UUNET
If your interested email me at bnelson@smart-hosting.co
Sorry to hear about your troubles, not all hosting providers have horrible support.
Cheers,
Brad Nelson
Smart-Hosting.com
Your SMART choice for Raven-Shield Hosting!
-
-
Funny he didn't tell you what he said & only what I did,
Now others will have to see what I had to deal with renting to this guy.
He ordered a server & got his server, He immediatly started emailing billing for support in wich I directed him to use our support forums as I do everyone else that mistakenly emails me for support but he continued emailing & calling me instead of using our support forums like he was informed.
He continued to email & call me getting smart & demanding support wich he was directed numerous times to our support forums as you see in the above post.
We are the largest supplier of raven shield servers on the net with no other complaints now ask yourself who is @ fault here him or me.
Here's what others think of our service http://www.vskgamingservers.com/foru...48402836e4ce77
Be warned smart hosting or whatever your name is if you decide to rent to this guy.
Message Edited on 07/03/0311:21PM by RayAtVSK
-
Nice try on the damage control you only have 54 more forums to find. NO, im gonna make sure that people know what your service is like. Your servers crash and you dont provide support on them nice. Good business ethics there. This is the letter I orginally wrote. I called your company 2 times and emailed you 2 times if thats to much for your ma and pa garage business im sorry to have inconvienced you. See for yourself:
Obviously you dont understand the value of customer service. I dont act like a total **** when my patients come to see me. Nor do i act like they are stupid when they dont understand what type of disease process they have. I dont appreciate being hung up on or treated like im an idiot. I'm not as computer literate as you are. I just need a little help. All i need to know is if i can reboot this computer remotely and how to do it. This is a one month test trial of your hardware. Im still willing to do business with you, however I wont tolerate the way im being treated, im sure we can find another server network that would be willing to take our money.
Another thing, Ray, take some spelling classes or learn to use spell checker; focus on your grammer , heres a tip, it makes it look much more professional. Your just making yourself look as stupid as you really are.
RayAtVSK wrote:
- Funny he didn't tell you what he said & only what I
- did,
-
- Now others will have to see what I had to deal with
- renting to this guy.
-
-
- He ordered a server & got his server, He immediatly
- started emailing billing for support in wich I
- directed him to use our support forums as I do
- everyone else that mistakenly emails me for support
- but he continued emailing & calling me instead of
- using our support forums like he was informed.
-
- He continued to email & call me getting smart &
- demanding support wich he was directed numerous
- times to our support forums as you see in the above
- post.
-
- We are the largest supplier of raven shield servers
- on the net with no other complaints now ask yourself
- who is @ fault here him or me.
-
-
- Here's what others think of our service <a
- href="http://www.vskgamingservers.com/forum/viewfo
- rum.php?f=8&sid=68618b3c0faf9cfff348402836e4ce77"
- target=_blank>http://www.vskgamingservers.com/foru
- m/viewforum.php?f=8&sid=68618b3c0faf9cfff348402836
- e4ce77</a>
-
- Be warned smart hosting or whatever your name is if
- you decide to rent to this guy.
-
-
-
-
-
- Message Edited on 07/03/03â 11:21PM by RayAtVSK
RayAtVSK wrote:
- Funny he didn't tell you what he said & only what I
- did,
-
- Now others will have to see what I had to deal with
- renting to this guy.
-
-
- He ordered a server & got his server, He immediatly
- started emailing billing for support in wich I
- directed him to use our support forums as I do
- everyone else that mistakenly emails me for support
- but he continued emailing & calling me instead of
- using our support forums like he was informed.
-
- He continued to email & call me getting smart &
- demanding support wich he was directed numerous
- times to our support forums as you see in the above
- post.
-
- We are the largest supplier of raven shield servers
- on the net with no other complaints now ask yourself
- who is @ fault here him or me.
-
-
- Here's what others think of our service <a
- href="http://www.vskgamingservers.com/forum/viewfo
- rum.php?f=8&sid=68618b3c0faf9cfff348402836e4ce77"
- target=_blank>http://www.vskgamingservers.com/foru
- m/viewforum.php?f=8&sid=68618b3c0faf9cfff348402836
- e4ce77</a>
-
- Be warned smart hosting or whatever your name is if
- you decide to rent to this guy.
-
-
-
-
-
- Message Edited on 07/03/03â 11:21PM by RayAtVSK
-
I read quite a few of your forums, and you guys need serious help in the Customer Service area.
I doubt I'd rent from you even if it was free.
Oh, and this:
We are the largest supplier of raven shield servers on the net with no other complaints now ask yourself who is @ fault here him or me.
Doesnt really match what you say here:
Posted: Mon May 05, 2003 3:33 am Post subject:
--------------------------------------------------------------------------------
Might try asking in the ravesheild forums due to the fact we don't got alot of clients for that game.
So you are the largest on the net but don't ge a lot of clients for this game?
RayAtVSK wrote:
- Funny he didn't tell you what he said & only what I
- did,
-
- Now others will have to see what I had to deal with
- renting to this guy.
-
-
- He ordered a server & got his server, He immediatly
- started emailing billing for support in wich I
- directed him to use our support forums as I do
- everyone else that mistakenly emails me for support
- but he continued emailing & calling me instead of
- using our support forums like he was informed.
-
- He continued to email & call me getting smart &
- demanding support wich he was directed numerous
- times to our support forums as you see in the above
- post.
-
- We are the largest supplier of raven shield servers
- on the net with no other complaints now ask yourself
- who is @ fault here him or me.
-
-
- Here's what others think of our service <a
- href="http://www.vskgamingservers.com/forum/viewfo
- rum.php?f=8&sid=68618b3c0faf9cfff348402836e4ce77"
- target=_blank>http://www.vskgamingservers.com/foru
- m/viewforum.php?f=8&sid=68618b3c0faf9cfff348402836
- e4ce77</a>
-
- Be warned smart hosting or whatever your name is if
- you decide to rent to this guy.
-
-
-
-
-
- Message Edited on 07/03/03â 11:21PM by RayAtVSK
http://bdcpaging.com/files/MapHelperv12.zip
http://teamghost.com
http://thecombatzone.net
Message Edited on 07/03/0309:39PM by RevRaz
-
No one rents this game,
Our not alot of clients is still more than anyother provider, We got as many raven shield servers as others game server providers have all games combined together.
50 Raven shield servers is not a lot in our book compared to our 250+ Ut servers or 150+ Moh servers.
-
RayAtVSK wrote:
- Funny he didn't tell you what he said & only what I
- did,
-
- Now others will have to see what I had to deal with
- renting to this guy.
-
-
- He ordered a server & got his server, He immediatly
- started emailing billing for support in wich I
- directed him to use our support forums as I do
- everyone else that mistakenly emails me for support
- but he continued emailing & calling me instead of
- using our support forums like he was informed.
-
- He continued to email & call me getting smart &
- demanding support wich he was directed numerous
- times to our support forums as you see in the above
- post.
-
- We are the largest supplier of raven shield servers
- on the net with no other complaints now ask yourself
- who is @ fault here him or me.
-
You are at fault. Why not give the guy some help instead of sending him to a forum? Im sure somewhere down the line someone helped you. So what if you need to spend some time helping him learn. He is a paying customer and deserve better support then "give me your money and leave me alone". Better that you teach him then let him mess up the server everytime he tries to do something.
You wont last long treating customers like that. Every fly by night server rental company out there fades away. Number one cause, lack of support.
-
RayAtVSK wrote:
- No one rents this game,
-
- Our not alot of clients is still more than anyother
- provider,
-
What?
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