Dear DM players,

We are all, here at Arkane Studios, very sorry to see that a lot of you guys are going through troubles, and sometimes heavy ones, while playing Dark Messiah.

We hope we will be giving you some hope through this message telling you that everybody is doing hard work over here working to fix the bugs you are facing.

Try to be patient as we are spending a lot of time to fix all this.

I might suggest you to post your problems here, specifying if it is Steam or retail version, Multi or solo player, and as much as you can in term of config details.

We will do our best to fix all the single player troubles (we cannot do much on the multi, as we did not develop it).

We will be realesing a patch very soon.

Thanks again for your patience and we'll be around the forums to help you guys as much as we can.

Cheers

Marco
Arkane Studios Dev Team

Thansk Marco for you replay i realy like that

Game: Singleplayer

Version: Steam (latest update, verifying thing)and retail version

Settings: I have setting all my options to High

Specs: AMD 3500+, 1GB, GF6800GT (AGP,256MB)7200rpm HD (maxtor)

Problem: Demo runs great with every setting on highest. The first level (tutorial) runs great to (low lowding time also). But when i go to the second level (start with riding a horse) there the problems start. First the loading time is about 5 min and my HD is swapping like hell (i think a memory bug, leak or whatever). Then when the game starts it runs a little bit shoppy but not realy bad (shoppy because of HD activities, not because of to low FPS) But then when the action starts (that gaint come in to action) then my HD starts to swap and the game becomes unplayable.

Extra info: When i set my texture to medium it runs ah little bit better but personaly i think there is something wrong in that part of the game because this memory usage it NOT normal anymore !!

WEll, I'mvery glad to hear that a patch is in the works, excellent show of support! The problem I'm having, is the game seems to randomly freeze when loading either the prolouge or chapter 1, so far its unplayable, I'm running Win XP with SP2, P4 3.0Ghz, 2GB PC-3200 RAM, 256MB ATI X800XT Omega 3.8 Drivers (fairly current) the game will hard freeze my comp usually 1/2 done on loading chapter 1, if you need any more info, let me know...

Can't even get passed tutorial because of this one. As soon as I equip the sword, everything goes black, cannot see anything at all except my arms. Same when I pick up crates. Anyone else with this, or any ideas? Didn't happen with the demo btw, no problems there, exactly the same system. This is very very poor IMO. I have the retail version running on an SLi rig with twin 7800GTX cards and FX55 processor.

i brought the game throw steam it says unrelesd but i can get it the shop plz sort this out as i am a happy about this

Game: Singleplayer

Version: Retail

Settings: Mostly on low or off or cant run the game!

Spec: AMD 64 3000+, 4Gb RAM, GF6800GT (AGP, 256Mb)

Problem: The game jerks, sound and video. Audio is doubling up and more. Had to lower all settings from recomended just to make it playable and then its touch and go. With my PC spec i should be running this game with full graphical settings, not on the lowest possible and in 800 x 600 To say im disappointed would be a understatement. Plus, the loading times suck.

In a nutshell, im getting alot of the same as Bartleunen1983 "The first level (tutorial) runs great to (low lowding time also). But when i go to the second level (start with riding a horse) there the problems start. First the loading time is about 5 min and my HD is swapping like hell (i think a memory bug, leak or whatever). Then when the game starts it runs a little bit shoppy but not realy bad (shoppy because of HD activities, not because of to low FPS) But then when the action starts (that gaint come in to action) then my HD starts to swap and the game becomes unplayable."

Thanks, Arkane.
Looks like a great game, can't wait to get it working.
Running Steam downloaded version on:
P4 2.8Ghz
500MB DDR2 SDRAM
ATI X600 256MB
7200 RPM HD
All drivers updated.

Looks to me like graphics are not the problem even with my mediocre system: have run the Half Life 2 games on maxed out resolution without a burp.
Game seems to be hitting constantly on HD, which is looping/stuttering/crashing/freezing it.
Occurs on all setting levels at all resolutions.
Have tried numerous minor fixes, no change.

To Flynn.

Hi there,

Are you playing the game with high textures, models....

ecause it sounds to me that your 500 mb ram is a little bit not enough to run with high quality.

Try lower them down to medium and/or low and let me know is this changes something for you.

Cheers

Marco

Hey Marco,
Yes, my specs arelow. But the same thing occurs on the absolute minimum settings too. I'm at work, so can't provide exact details but will update this later.

Webbysan, check this out :

http://forums.ubi.com/eve/forums/a/tpc/f/8821027804/m/8321097694

It might help you.

Cheers

Marco

Hi there Arkane,

I've got a serious Problem: I cant't see the Intros and the the in-game-Videos.
The problem is that i CAN see the videos in DX9, but DX9 stresses my Computer very much so i play DM in DX8.1, but there i cant see the movies.

But without the movies, i dont understand the story, so please help me and the others, too!!!


Furthermore, i cant see my opponents in the Multiplayer, but i had tihs problem already in the beta!!!!
System:
P4 3Ghz, 1GB Ram, Fx5600 Ultra,Asus Mainboard,nVidia 91.47 drivers
Settings:
High,Shader low, no HDR,simple shadows, DX8.1

Game: Singleplayer

Version: Retail

Specs: Pent M 2.26; 2 GB RAM; Go 6600 {256mb}

Problem: Runs great through the prologue. I see the crystal in what looks like a study and then the screen goes into green/black garble and lcoks the computer completely. Read someone else having the same problem.

Please fix.

Thank You

hKing1987 : Do not try to run pon DX8.1, it is not supported.
Most of the shaders we added to the Source engine do not have a DX8.1 fallback. (in your case the bink video player shader)
You may have a lot of atifacts or materials replaced with wireframe quads

Hi Marco,

First, thanks a lot for making yourself available on this forum. I think it's great that forums like this have enabled people to interact directly with game devs when games are in development or when facing post-release technical issues like these. I thought the DMM&M singleplayer demo was totally awesome, so I'm really looking forward to having some of the SP problems I'm having sorted out.

I am playing the DVD retail version of the game, not the Steam version.

OK, issue 1:
I get seemingly random Application Errors. I printscreened a few of them to get documentation, and here are samples of the messages. I hope these are helpful clues to you to figure out what's going on:

Sample a. ''The instruction at "0x2408b219" referenced memory at "0x0eb1fd50". The memory could not be "read". Click OK to terminate the program''

Sample b. ''The instruction at "0x2408b219" referenced memory at "0x2041fd50". The memory could not be "read". Click OK to terminate the program''

I would get these messages at pretty much anytime - during level loadups, during game, etc.

Issue 2: I get seemingly inappropriate messages that there are insufficient resources to complete a requested service.

My system, for your background:
------
AMD Athlon 64 2800+, L1 cache 64K, L2 512K
MSI K8T 800 mainboard
1GB Corsair DDR 200 MHz RAM
ATI Radeon X800XT ALL-IN-WONDER, AGP interface, 512 MB VRAM
SoundBlaster Audigy 2
Windows XP Home Edition SP2
------

Now then, the message I get, basically every time I play the game is,

''!!! QueryDosDevice failed. Insufficient system resources exist to complete the requested service.''

This error message dumps me to deskstop. Sometimes when I click OK on it, it goes away and I can just click on the game down in the task bar, which, after a minute or two, comes back up, stutters a bunch, and then is playable again.

I've tried going into the Task Manager/Processes tab and manually resetting the game's thread priority to maximum, but even though memory use climbs quickly by doing that, I still get really bad stuttering problems and the game isn't playable.

I'm not a programmer and I'm not even going to pretend to understand how game programming works, but I look at the package and think, "Gosh, I'm not that far off the 'Recommended' system, am I? (3.2 GHz CPU, 1 GB RAM, 128 MB Dx9 compatibile GPU, Dx9 compatible sound card, etc.)

Not sure what to say. Game just seems to think I've got a lot less to go around than I do.

Issue 3: The load times are hideously long. Like 5-10 minutes long. I finally gave up and just got a book to read while levels were loading and waited for the hitching audio to notify me when I needed to pay attention to the game. There's no real messages I get from the game during loads or anything, so I can't really say what's going on.

Thanks for reading, I hope this is helpful to your team. I'll be looking forward to the patch and hoping to have some fun with the game!

Lol, ok, so what should i do now??????
I cant play in dx9.0, it sresses my pc very much, but on the cover, it says FX series are supportet.
So could you create such a fallback??
Or n ew shaders????

Game Mode: Singleplayer

Game Version: Steam

Detail Level: Tried High, Medium and Low

Computer Specs:

Processor: AMD Athlon 64 X2 Dual Core 4400+
Ram: 2.0 GB DDR 400Mhz
Video Card: ATi Radeon x1800XT 256mb
Sound Card: Sound Blaster Audigy 2

No overclocking of the CPU, Ram or Videocard is being done.

Problem: As listed by some above, I get crashes in the First level with the horse, at random but very frequently ( I haven't been able to play the game past this point ). When it crashes and I go to the Task Manager to end task, the memory usage is anywhere between 880Mb to 1.5Gb for mm.exe, plus additional pagefile usage.

Thanks for the prompt post, hopefully all these problems can get fixed.

Game: Singleplay

Version: Steam

Settings: As yet have not got into the game.

Specs: nvidia Geforce 7600GT, AMD 4400 dualcore, creative audigy 2, 2GB ram

When i try to run i get "mm.exe has encountered a problem and needs to close"
When i choose to debug with .net developer i get "Unhandled exception at 0x0f365c80 in mm.exe: 0xC0000005: Access violation writing location 0x0f365c80." im not sure if thats of any use.

Hi Fatboyz,

When are you getting the error message and what does it says exaclty ?

Cheers

Marco

quote:

Originally posted by hKing1987:
Hi there Arkane,

I've got a serious Problem: I cant't see the Intros and the the in-game-Videos.
The problem is that i CAN see the videos in DX9, but DX9 stresses my Computer very much so i play DM in DX8.1, but there i cant see the movies.

But without the movies, i dont understand the story, so please help me and the others, too!!!


Furthermore, i cant see my opponents in the Multiplayer, but i had tihs problem already in the beta!!!!
System:
P4 3Ghz, 1GB Ram, Fx5600 Ultra,Asus Mainboard,nVidia 91.47 drivers
Settings:
High,Shader low, no HDR,simple shadows, DX8.1

I am very sorry hking, but you will need DX 9.

Marco

Is there no chance to recreate the bink shaders or update/upgrade them.
This is bulls***, so why do you write on the cover that FX series, so the fx5600Ultra too, are supportet?
It is clear that a 5600ultra cant display DM in DX9 mode, the card is to old for that...
Ok, you want to make money, thats one reason....