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i bought this game couple of days ago and it installs ok and everything but when i click to play it the lockdown logo comes up and then theres an error report and a crash file opens up in notepad but all my specs match the ones the game needs..whats up
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R6 Council Member![]() |
Would help if you posted the error log. Is all your drivers up to date?
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I had exactly the same problem. I got the following log file:
Lockdown caused an Access Violation in module Lockdown.exe at 001b:0056540e. Command Line : "C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe" Exception handler called in Main Thread. Error occurred at 8/20/2006 19:15:04. C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe, run by Rob. 1 processor(s), type 586. 480 MBytes physical memory. Read from location 00000000 caused an access violation. Registers: EAX=bf000000 CS=001b EIP=0056540e EFLGS=00210202 EBX=00400000 SS=0023 ESP=0012f950 EBP=033d89a0 ECX=00000000 DS=0023 ESI=033e6268 FS=003b EDX=bf000000 ES=0023 EDI=033c3460 GS=0000 Bytes at CS:EIP: 8b 11 50 ff 92 a4 00 00 00 8b 4e 2c 8b 51 04 6a Stack trace: 0056540E: Lockdown.exe! static void RSCharacterDataMgr::ClearCharacters(void), <no file>, <no line> Module list: names, addresses, sizes, time stamps and file times: C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\FMOD.DLL, loaded at 0x00320000 - 161280 bytes - 417332c9 - file date is 1/26/2006 07:27:22 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe, loaded at 0x00400000 - 5197824 bytes - 343a802b - file date is 1/26/2006 08:32:40 C:\WINDOWS\system32\D3DX9_27.DLL, loaded at 0x00e00000 - 2319568 bytes - 42e18e12 - file date is 7/22/2005 19:59:04 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\PROTECT.DLL, loaded at 0x01050000 - 261098 bytes - 43d8cc44 - file date is 1/26/2006 08:21:58 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\UBISTATS.DLL, loaded at 0x10000000 - 159744 bytes - 43ba8bac - file date is 1/26/2006 07:27:28 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\BINKW32.DLL, loaded at 0x18000000 - 193024 bytes - 433afc89 - file date is 1/26/2006 07:11:18 C:\WINDOWS\system32\xpsp2res.dll, loaded at 0x20000000 - 2897920 bytes - 411096b9 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\D3D9.DLL, loaded at 0x4fdd0000 - 1689088 bytes - 41109693 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\DBGHELP.DLL, loaded at 0x59a60000 - 640000 bytes - 4110969a - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\uxtheme.dll, loaded at 0x5ad70000 - 218624 bytes - 411096bb - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\COMCTL32.dll, loaded at 0x5d090000 - 611328 bytes - 411096af - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\LPK.DLL, loaded at 0x629c0000 - 22016 bytes - 411096aa - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\DINPUT8.DLL, loaded at 0x6ce10000 - 181760 bytes - 411096b0 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\D3DIM.DLL, loaded at 0x6d910000 - 436224 bytes - 3b7dfe48 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\d3d8thk.dll, loaded at 0x6d990000 - 8192 bytes - 41109692 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WS2HELP.dll, loaded at 0x71aa0000 - 19968 bytes - 411096f3 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WS2_32.dll, loaded at 0x71ab0000 - 82944 bytes - 411096f2 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WSOCK32.DLL, loaded at 0x71ad0000 - 22528 bytes - 411096ff - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WINSPOOL.DRV, loaded at 0x73000000 - 146432 bytes - 411096b6 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\ddraw.dll, loaded at 0x73760000 - 266240 bytes - 411096a0 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\DCIMAN32.dll, loaded at 0x73bc0000 - 8704 bytes - 4110969f - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\DSOUND.DLL, loaded at 0x73f10000 - 367616 bytes - 411096d4 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\MSCTF.dll, loaded at 0x74720000 - 294400 bytes - 411096ea - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\OLEACC.dll, loaded at 0x74c80000 - 163328 bytes - 3b7dfe1e - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\USP10.dll, loaded at 0x74d90000 - 406528 bytes - 411096ba - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\msctfime.ime, loaded at 0x755c0000 - 177152 bytes - 411096eb - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\MSVCP60.dll, loaded at 0x76080000 - 413696 bytes - 41109751 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\IMM32.DLL, loaded at 0x76390000 - 110080 bytes - 411096ae - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\comdlg32.dll, loaded at 0x763b0000 - 276992 bytes - 411096b0 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WINMM.dll, loaded at 0x76b40000 - 176128 bytes - 411096d6 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WINTRUST.dll, loaded at 0x76c30000 - 176640 bytes - 411096b9 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\IMAGEHLP.dll, loaded at 0x76c90000 - 144384 bytes - 411096a9 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\CLBCATQ.DLL, loaded at 0x76fd0000 - 498688 bytes - 42e5be90 - file date is 7/26/2005 05:39:44 C:\WINDOWS\system32\COMRes.dll, loaded at 0x77050000 - 792064 bytes - 411096b4 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\OLEAUT32.dll, loaded at 0x77120000 - 553472 bytes - 411096f3 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\WININET.dll, loaded at 0x771b0000 - 664576 bytes - 449bcfaa - file date is 6/23/2006 12:25:32 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll, loaded at 0x773d0000 - 1050624 bytes - 4110968c - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\ole32.dll, loaded at 0x774e0000 - 1285120 bytes - 42e5be93 - file date is 7/26/2005 05:39:48 C:\WINDOWS\system32\SETUPAPI.dll, loaded at 0x77920000 - 983552 bytes - 411096b0 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\CRYPT32.dll, loaded at 0x77a80000 - 597504 bytes - 41109691 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\MSASN1.dll, loaded at 0x77b20000 - 57344 bytes - 411096e3 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\MSACM32.dll, loaded at 0x77be0000 - 71680 bytes - 411096cf - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\VERSION.dll, loaded at 0x77c00000 - 18944 bytes - 411096b7 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\msvcrt.dll, loaded at 0x77c10000 - 343040 bytes - 41109752 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\USER32.dll, loaded at 0x77d40000 - 577024 bytes - 42260159 - file date is 3/2/2005 19:09:30 C:\WINDOWS\system32\ADVAPI32.dll, loaded at 0x77dd0000 - 616960 bytes - 411096a7 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\RPCRT4.dll, loaded at 0x77e70000 - 581120 bytes - 411096ae - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\GDI32.dll, loaded at 0x77f10000 - 280064 bytes - 43b34feb - file date is 12/29/2005 03:54:36 C:\WINDOWS\system32\SHLWAPI.dll, loaded at 0x77f60000 - 474112 bytes - 449bcfaa - file date is 6/23/2006 12:25:30 C:\WINDOWS\system32\Secur32.dll, loaded at 0x77fe0000 - 55808 bytes - 411096c1 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\kernel32.dll, loaded at 0x7c800000 - 984064 bytes - 44ab9a84 - file date is 7/5/2006 11:55:02 C:\WINDOWS\system32\ntdll.dll, loaded at 0x7c900000 - 708096 bytes - 411096b4 - file date is 8/4/2004 15:00:00 C:\WINDOWS\system32\SHELL32.dll, loaded at 0x7c9c0000 - 8453632 bytes - 44b64ba4 - file date is 7/13/2006 14:33:28 Any ideas? |
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It looks like a corrupt InstallShield file, not so uncommon problem. You need to find this (0701) folder and delete (or, better, rename) it. It's usually here:
C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701 Then download the corrected version of InstallShield from: http://support.installshield.com/kb/files/Q108322/Insta...dEngineUpdate701.exe and install it and then reinstall the game. |
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I did excatly what you said and im am still getting that error message as well
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Same as! Tried what you suggested natasha, no joy! Im gutted, I just wanna play the dam thing!!
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Heh .. sorry it didn't work. A slightly longer and better procedure is to do everything that i described above and delete the pre-existing {3BB33584-3860-4772-AEE9-D8E61F552896} Lockdown install directory before reinstalling the game. So:
1. uninstall the game 2. delete/rename 0701 folder (see above) 3. download and install corrected InstallShield (see above) 4. delete:{3BB33584-3860-4772-AEE9-D8E61F552896} which can be found in: C:\Program Files\InstallShield Installation Information\{3BB33584-3860-4772-AEE9-D8E61F552896} 5. reinstall the game --- before doing all this, check that you have the most recent ATI/Nvidia drivers, audio drivers, other hardware drivers, etc., download the most recent DirectX from MS. There are also a few entries in the registry (under Ubisoft) but thay don't seem to influence this problem either way. |
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lol so i did what you were saying to do - im gonna try the delete pre-install folders now - but this time before star force came up to ask for the cd key i got this message here.... it was unexpected honestly,
so im gonna go back and see if this solves the problem - if not, looking for some other ways that might fix it Lockdown caused an Access Violation in module Lockdown.exe at 001b:0056527e. Command Line : "C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe" Exception handler called in Main Thread. Error occurred at 12/2/2006 21:04:10. C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe, run by Brian. 1 processor(s), type 586. 503 MBytes physical memory. Read from location 00000000 caused an access violation. Registers: EAX=bf000000 CS=001b EIP=0056527e EFLGS=00210202 EBX=00400000 SS=0023 ESP=0012f950 EBP=02d83ac8 ECX=00000000 DS=0023 ESI=02d91380 FS=003b EDX=bf000000 ES=0023 EDI=02d6e588 GS=0000 Bytes at CS:EIP: 8b 11 50 ff 92 a4 00 00 00 8b 4e 2c 8b 51 04 6a Stack trace: 0056527E: Lockdown.exe! static int IkeDataMgr::IsDataModified(void), <no file>, <no line> Module list: names, addresses, sizes, time stamps and file times: C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\FMOD.DLL, loaded at 0x00320000 - 161280 bytes - 417332c9 - file date is 1/20/2006 13:00:10 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\Lockdown.exe, loaded at 0x00400000 - 5269504 bytes - 34350681 - file date is 1/20/2006 17:00:18 C:\WINDOWS\system32\D3DX9_27.DLL, loaded at 0x00e00000 - 2319568 bytes - 42e18e12 - file date is 7/22/2005 19:59:04 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\PROTECT.DLL, loaded at 0x01050000 - 254938 bytes - 43d15ca7 - file date is 1/20/2006 16:58:32 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\UBISTATS.DLL, loaded at 0x10000000 - 159744 bytes - 43ba8bac - file date is 1/20/2006 13:00:14 C:\Program Files\Ubisoft\Red Storm Entertainment\Rainbow Six Lockdown\BINKW32.DLL, loaded at 0x18000000 - 193024 bytes - 433afc89 - file date is 1/20/2006 12:43:48 C:\WINDOWS\system32\xpsp2res.dll, loaded at 0x20000000 - 2897920 bytes - 411096b9 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\D3D9.DLL, loaded at 0x4fdd0000 - 1689088 bytes - 41109693 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\DBGHELP.DLL, loaded at 0x59a60000 - 640000 bytes - 4110969a - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\uxtheme.dll, loaded at 0x5ad70000 - 218624 bytes - 411096bb - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\COMCTL32.dll, loaded at 0x5d090000 - 617472 bytes - 44ef1b36 - file date is 8/25/2006 10:45:58 C:\WINDOWS\system32\LPK.DLL, loaded at 0x629c0000 - 22016 bytes - 411096aa - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\DINPUT8.DLL, loaded at 0x6ce10000 - 181760 bytes - 411096b0 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\D3DIM.DLL, loaded at 0x6d910000 - 436224 bytes - 3b7dfe48 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\d3d8thk.dll, loaded at 0x6d990000 - 8192 bytes - 41109692 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WS2HELP.dll, loaded at 0x71aa0000 - 19968 bytes - 411096f3 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WS2_32.dll, loaded at 0x71ab0000 - 82944 bytes - 411096f2 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WSOCK32.DLL, loaded at 0x71ad0000 - 22528 bytes - 411096ff - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WINSPOOL.DRV, loaded at 0x73000000 - 146432 bytes - 411096b6 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\ddraw.dll, loaded at 0x73760000 - 266240 bytes - 411096a0 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\DCIMAN32.dll, loaded at 0x73bc0000 - 8704 bytes - 4110969f - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\DSOUND.DLL, loaded at 0x73f10000 - 367616 bytes - 411096d4 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\OLEACC.dll, loaded at 0x74c80000 - 163328 bytes - 3b7dfe1e - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\USP10.dll, loaded at 0x74d90000 - 406528 bytes - 411096ba - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\msctfime.ime, loaded at 0x755c0000 - 177152 bytes - 411096eb - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\MSVCP60.dll, loaded at 0x76080000 - 413696 bytes - 41109751 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\IMM32.DLL, loaded at 0x76390000 - 110080 bytes - 411096ae - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\comdlg32.dll, loaded at 0x763b0000 - 276992 bytes - 411096b0 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WINMM.dll, loaded at 0x76b40000 - 176128 bytes - 411096d6 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WINTRUST.dll, loaded at 0x76c30000 - 176640 bytes - 411096b9 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\IMAGEHLP.dll, loaded at 0x76c90000 - 144384 bytes - 411096a9 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\CLBCATQ.DLL, loaded at 0x76fd0000 - 498688 bytes - 42e5be90 - file date is 7/25/2005 23:39:44 C:\WINDOWS\system32\COMRes.dll, loaded at 0x77050000 - 792064 bytes - 411096b4 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\OLEAUT32.dll, loaded at 0x77120000 - 553472 bytes - 411096f3 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\WININET.dll, loaded at 0x771b0000 - 664576 bytes - 45091362 - file date is 9/14/2006 03:31:30 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll, loaded at 0x773d0000 - 1054208 bytes - 44ef1b33 - file date is 8/25/2006 10:45:56 C:\WINDOWS\system32\ole32.dll, loaded at 0x774e0000 - 1285120 bytes - 42e5be93 - file date is 7/25/2005 23:39:48 C:\WINDOWS\system32\SETUPAPI.dll, loaded at 0x77920000 - 983552 bytes - 411096b0 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\CRYPT32.dll, loaded at 0x77a80000 - 597504 bytes - 41109691 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\MSASN1.dll, loaded at 0x77b20000 - 57344 bytes - 411096e3 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\MSACM32.dll, loaded at 0x77be0000 - 71680 bytes - 411096cf - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\VERSION.dll, loaded at 0x77c00000 - 18944 bytes - 411096b7 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\msvcrt.dll, loaded at 0x77c10000 - 343040 bytes - 41109752 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\USER32.dll, loaded at 0x77d40000 - 577024 bytes - 42260159 - file date is 3/2/2005 13:09:30 C:\WINDOWS\system32\ADVAPI32.dll, loaded at 0x77dd0000 - 616960 bytes - 411096a7 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\RPCRT4.dll, loaded at 0x77e70000 - 581120 bytes - 411096ae - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\GDI32.dll, loaded at 0x77f10000 - 280064 bytes - 43b34feb - file date is 12/29/2005 05:54:36 C:\WINDOWS\system32\SHLWAPI.dll, loaded at 0x77f60000 - 474112 bytes - 45091361 - file date is 9/14/2006 03:31:30 C:\WINDOWS\system32\Secur32.dll, loaded at 0x77fe0000 - 55808 bytes - 411096c1 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\kernel32.dll, loaded at 0x7c800000 - 984064 bytes - 44ab9a84 - file date is 7/5/2006 05:55:02 C:\WINDOWS\system32\ntdll.dll, loaded at 0x7c900000 - 708096 bytes - 411096b4 - file date is 3/15/2006 23:00:00 C:\WINDOWS\system32\SHELL32.dll, loaded at 0x7c9c0000 - 8453632 bytes - 44b64ba4 - file date is 7/13/2006 08:33:28 |
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Hi ... i tried everything suggested in this thread.... uninstalled game .... re installed installshield ... there was no folder named {3BB33584-3860-4772-AEE9-D8E61F552896} so could not delete it
then i installed the game but still i m getting the same freakin error .... Please help me ... Using Sony Laptop, 1 Gig RAM, 100 Gig HDD, Intel Card i think ... What should i do ... pls help ... |
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Tried what suggested and blah, nothing. Same problem...I have now spent 4 hours on this game trying to get it to work and I hope it is worth it when i can finally play the darn thing.
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mines too anyone could help me please...i spend time and money on this... always receive crash log on the middle of the game...this sucks.. ang the patch cannot find my rainbow six lockdown |
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