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Posted
Right windows xp i have just installed my BIAHH and when go to start the game it tries to
load it then suddenly fails saying "biahh.exe has encountered a problem and
needs to close. sorry for the inconvenience" then straight after disaply
filenames not found. anyone know how to solve this problem? my computer is fine
to run it i checked everything. was hoping there was some solution to it. any
help would be greatly appreciated
 
Posts: 2 | Registered: Sun June 07 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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If you could post your system specs i.e. Processor, RAM, Video card and we can take a look.
 
Posts: 139 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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Processor:Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs)
Memory:2048MB RAM
Hard Drive:250 GB
Video Card:NVIDIA GeForce 9600 GT
Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Motherboard:Asus P5VD2-VM SE
 
Posts: 2 | Registered: Sun June 07 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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So there are a couple of things that you are going to want to try. First, update the drivers for your video card, sound card and mother board. These three drivers will work in tandem with each other so each update is important. If the error still occurs there could be an install problem. Before reinstalling the game you will want to put your system into a general selective startup. You will do this by going to Run in your Start Menu and typing msconfig. Stay on the General tab and uncheck Load Startup Items. Do not uncheck anything else. Click Apply and Close and it will ask you to restart. Allow this to happen. Once the computer reboots go into your system tools and run both Disk Cleanup and Disk Defragmenter. This will set your computer up for a clean install of the game. At this time go ahead and uninstall and reinstall the title.
 
Posts: 139 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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