EIB it asks for the 2nd disk and then freezes when I put it in it won't recognize the 2nd disk with the CD door locked shut

System Model: HP Pavilion dv9000
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-56, MMX, 3DNow (2 CPUs), ~1.8GHz
Memory: 2046MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: NVIDIA GeForce Go 76000

This message has been edited. Last edited by: dadeocole,

You may be experiencing problems because of some of the processes
running in the background of Windows. Too many can interfere with a game's
proper function. To eliminate some of these extraneous processes, you
can put your computer into a "selective startup". However some
programs may need to be disabled manually, such as your antivirus and other
security software.

To put your machine into a selective startup, go to the Start menu, and
choose Run. Delete anything on the Open line that you'll find there,
and type in the word MSCONFIG. Click on OK, and that will bring up a
program called the System Configuration Utility.

Look down the list of startup items (not the tab labeled Startup), and
choose Selective Startup (if it is not already selected). If you don't
see this, make sure you've clicked on General, near the top of the
window. Once you've chosen Selective Startup, uncheck 'Load Startup
Items', and leave 'Process System.INI file' and 'Process Win.INI file'
checked. Once you're done here, click OK, and let it reboot your computer.

Your Windows environment may look different and you may get an error
relating to your sound device not working (ignore this for now). Try
running the game again. If the game loads and seems to be working, the
problem is most likely related to one or more programs you have scheduled
to load with Windows. You can then revert the settings back the way they
were, and in a trial and error fashion, disable some programs using
the startup tab (in the msconfig utility) to try to find the culprit.

_____________________


If you are still having issues here are some other steps that could resolve the problem.
First, you should make sure that you have the latest firmware and
drivers available for your CD-ROM drive. This can be done by visiting the
CD-ROM manufacturers website.

Then, clear out your C:\WINDOWS\TEMP directory (this is a storage area
where files are stored before they are installed). Delete everything
in this file, and your problem may be solved completely.

If this does not work, you may also need to clear out your internet
cache by deleting the files in your C:\WINDOWS\Temporary Internet Files
directory. Every web site you have ever visited is stored here, so you
do not need this information. We advise that you sort by type and leave
the cookies stored here (these are small files which allow other
servers you might visit in your web surfing to recognize you if you've
visited before).

- Empty your recycle bin.

- Run Scandisk and Defrag your hard drive.



If you still have problems installing, you may not have the necessary
hard disk space to install the game. You will need to clean out
unnecessary files on your hard drive or otherwise allocate more space if you
wish to install and play.


If all else fails, try a safemode install.
1. Copy the contents of the disc to a new folder on your desktop.
2. Restart Windows in Safe Mode.
3. Run setup.exe from the setup folder in the new folder you created
on your desktop.
4. Restart the computer in normal mode and try the game.