I just installed Brothers in Arms Hell's Highway on Vista. When I start it up, the screen turns black and I only hear the sound of the Ubisoft intro and then some background music, but screen remains black! What should I do????

Ikan-david

If you would post your system specs, i.e. Processor, RAM, Video card. With that info we can take a closer look and find out what could be causing the problem.

Proccessor is 2.7 mHz, 2GB RAM the GPU card is an ATI X1200 with shaders 3.0 (i think this is the problem, because it's a very weak graphics card and not supported by Ubisoft. I was already planning to buy a new graphics card...?

Im planning to buy an ATI radeon HD4000, is that ok?

Sorry i meant hd 4350

Ikan-david

Unfortunately you are right about the video card. The Radeon X1200 does not have the proper pixel shader to render the game. This will cause the black screen.
Now keep in mind that the Radeon HD 4350 that you are wanting to upgrade to is not fully supported and not guaranteed to play the game. Not saying that it will not play the game but the video card was designed after the game was released and it has never been tested. You may come across some compatibility issues. Your best bet unless someone that reads this can post that they have had no problems playing the game with that card is to stick with the HD 3000 series or any of the other supported cards listed on the box.

The salesperson at the computer store recommended the ati radeon hd4650, so i took that one, and the game works and it's great! Thanks for the help!

My game cant even start!!! im running on vista 32bit ,and im getting that was an error and has to terminate...and also im getting a msg with some things r missing!!?? i reinstall 4 times now...and nothing...What i have to do??
And why there isnt a cd key in the box????
Plz someone help!

PS,im meeting the specs on my laptop!!

quote:

Originally posted by xtrmsnpr:
My game cant even start!!! im running on vista 32bit ,and im getting that was an error and has to terminate...and also im getting a msg with some things r missing!!?? i reinstall 4 times now...and nothing...What i have to do??
And why there isnt a cd key in the box????
Plz someone help!

PS,im meeting the specs on my laptop!!

If you would post your system specs, i.e. Processor, RAM, Video card. With that info we can take a closer look and find out what could be causing the problem.

To answer the question about the CD key, it should be located on the back of the manual.

Hello I have the same problem, I have a intel core 2 duo, 2G of ram and video this is waht found.

Tks

Accelerator in Use: Mobile Intel(R) 945 Express Chipset Family
Video BIOS: 1284
Current Graphics Mode: 1280 x 800 True Color (60 Hz)

gordocastillo


The Mobile Intel video chipset is what is going to cause issues. Unfortunately it is below minimum system requirements. It does not have the proper shader model nor onboard video RAM to produce the real time 3D graphics that the game is going to try to display.

Wat can I do? change the laptop? WTF this is my first video game and store gay told me it would work, and now they dondt change me the game

gordocastillo

I am sorry to hear that the store representative gave you misinformation. Since the rep told you that the game would work on your system and the system does not meet requirements you should speak to the store manager.

the thing is that there is NO serial number in the box!!!
the game is not running...omg..

15 pounds gone for nothing!!!!

quote:

Originally posted by xtrmsnpr:
the thing is that there is NO serial number in the box!!!
the game is not running...omg..

15 pounds gone for nothing!!!!

my system specs-

intel core duo quad 2.4ghz
8600gt 512mb
2gb ram

and no im not a retard so i could not find the serial number on the back on the manual :S

xtrmsnpr

The install code is: 55SSA-5DSN2-CHHTA-6X8EY-JN6B4 . This code is only used during the installaion. The install code should be on a sticker inside the game case above where the disks sit. However I do know that on rare occasions the sticker will be missing.

The online CD key is printed on the back of your manual in the format EIB-xxxx-xxxx-xxxx. The cd key is only entered when you are attempting to join a multiplayer game.

I hope this helps.