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Posted
I bought Bothers in Arms:EiB for pc,im running in Windows Vista and when i try to play appears an error screen with the Error code 1275,ill be more than happy if someone could give me info about it and how to fix it
NOTE:i havent been ablte to play.
Thanks
 
Posts: 4 | Registered: Mon August 17 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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silenrock

Just wondering if you are getting this error during installation or when you are trying to launch the game itself. Also, if you would post your system specs so we can take a look.
 
Posts: 146 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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Windows Vista Home premium )6.0,compilstion 6001
Hp-Pavillion
Bios:Phoenix AwardBios v6.00pg
Processor AMD Athlon 64x2 Dual Core Proccesor 4000+(2 CPUs) 2.1 GHz
1918MB RAM
1491MB used,2592MB
DirectX 10

when i try to startup the game the error code appears, the installation was succesful (i think)
 
Posts: 4 | Registered: Mon August 17 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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silenrock

Running the game on Vista will cause this error.
You will want to update your Starforce drivers. You can find the Starforce driver updates at this link.

http://www.star-force.com/support/drivers/
 
Posts: 146 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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pleas escuse my ingorance but,may i ask what is star force???,i visited the website but i don seem t ounderstand what exactly to do.
Thanks,and sorry
 
Posts: 4 | Registered: Mon August 17 2009Reply With QuoteEdit or Delete MessageReport This Post
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PROBLEM SOLVED,thank you and sorry for wsting your time,but i have another question:whn i try to play Multiplayer it asks me about a CDkey,and i try to put the 1 that is in the box above the discs but it seems to be 2 long for the fields,and i dont have the 1 in hte back of the manal,what should i do,i Live in Mexico,so should i contact techical support in Mexico??.
Thanks
 
Posts: 4 | Registered: Mon August 17 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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silenrock


The multiplayer CD key should be on the back of the manual. It will start with EIB-xxxx-...

If it does not have this the copy is basically defective and you will want to take the game back to the retailer and get a replacement copy.
 
Posts: 146 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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ohh crap,i bought it in USA,i guess i wont be able to play Multiplayer,but thanks.
 
Posts: 4 | Registered: Mon August 17 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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silenrock


You can also contact the Ubisoft phone support (919)460-9778 and they can replace the CD key for you. All you would have to do is send a scanned copy of the back of the manual for proof of purchase. They will be able to direct you on how to do this.
 
Posts: 146 | Registered: Tue October 21 2008Reply With QuoteEdit or Delete MessageReport This Post
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Hi there! I had this problem in that when I clicked on the shortcut on the desktop this message appeared "To install the application, you must have Administrator privileges on your computer". May I know how to deal with this problem? I am already using an admin account.
 
Posts: 1 | Registered: Fri August 28 2009Reply With QuoteEdit or Delete MessageReport This Post
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