Hi
When I try to log in to CMLive, i get the message above (i have chessmaster 9000)
any ideas?

I don't think the online play for Chessmaster 9000 works anymore.

Yes; it's official. Online Play is no longer available with Chessmster 9000.

I'm really surprised by this. Ubisoft doesn't seem to mind still selling the program (e.g., it's still available at Best Buy and bestbuy.com) but they don't support online play anymore? If anyone has a solution to this please post it - I find it almost impossible that this would be the case, though that may just be wishful thinking. I understand that newer versions are out, but when companies withdraw support they're typically not still trying to rake money in from sales of the product they're not supporting!

As I previously stated, online play is no longer supported for CM 9000. That's all there is to it.

BestBuy's price for CM 9000 is $9.99; much less than it's original price of $39.99. In other words, they're trying to get rid of excess inventory... Ubisoft has nothing to do with it.

Thanks for the reiteration - I appreciate it - but I'm still disappointed by this. I have plenty of games that are of the same vintage (or older) as Chessmaster 9000 that are still supported for online play. I don't think I want to find out the reason for them stopping support - I can't imagine Chessmaster requires the same sort of server hardware that something like an RTS does so I don't expect that it's the cost of the 'server farms' necessary to run the (10's or 100's? of) games of Chessmaster 9000.

I'll have to see if my Fritz still works for online play so I can play my brother. Bummer.

Again, thanks for the response (that's a serious thank you, not a sarcastic one!)

I have purchased the 10th edition on a softwarehouse in Brazil, city of Passo Fundo, county of Rio Grande do Sul. By the way, it´s a legal copy ok? I have the serial number and the fiscal ticket/cupom.
I can´t log in Ubi.com and the program says "Could not log to the router! The client is incompatible with the server: (ERR:50)"
I tried to install the US patches and didn´t work on my computer. After a contact with the deliverer in the Brazil (Eletronic Arts Ltda.) the support said to me that the fail is caused by viruses and spywares. I have antivirus and antispywares installed and updated in my computer. I´m wondering if could be a better idea return the game to the softwarehouse and ask for compensation (take my money back). Unfortunately I had plans to play online. The game without online matches isn't attractive for me. I did my best searching for patches, contacting the support and trying to solve the problem. I´m tired.

By the way, I tried to install four times. I uninstall the program by windows features "control panel - add/remove programs". After this I remove the folder that the game was installed (C:\Program Files\Ubisoft\Chessmaster10th.....). Then, I restarted the windows and reinstalled the game and tried to install the US patches (like the support said to me) and was impossible to install the patches (Anim8.dll - unknown version). Four times.
I tried to install the game in another folder too, but the same problem happened.

My computer´s profile:

Notebook Toshiba Satellite M55-S325
Intel Pentium M Processor 1.73GHz
504 MB RAM
Operational System: Microsoft Windows XP Professional
Version 2002
Service Pack 2
Video: Mobile Intel 915GM/GMS, 910GML Express Chipset Family
LAN Adapter: Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
Wireless Adapter: Intel PRO/Wireless 2200BG Network Connection

I paied R$49,90 (quarenta e nove reais e noventa centavos) for the game in 15th July. About US$31,58.

If you're getting the error "Anim8.dll - Unknown version" then you're installing the wrong patches. Try installing the UK patches.

See the Chessmaster 10th Edition FAQ for more details.

Sorry, didn't work too!
The deliverer support said to use de US patches. I used and they didn't work. The same with the UK patches (game.exe:unknown version) I don´t know what´s happening. Thanks.

Okay, you're getting a different error message... it sounds like you may be installing an older patch.

From the Help menu, select 'About Chessmaster 10th Edition'. In the About form, you should see a version number in the bottom right corner. What is the version number?

The King, Version 3.33 (May 14, 2004)

ChessMaster 10th edition
Version 1.0.0
For windows 98/ME/XP
2004 Ubisoft Entertainment

Okay... Try installing the UK 1.02 Patch.

Sorry, didn't work!

Is there any computer programs that interferes with the ChessMaster game?

I really don't know why the patches didn't work.

PS* I tried US 1.01 and UK 1.02

Disable your anti-virus/firewall software, and then try installing the patches (again, try both US and UK versions). If that's successful, then just enable your anti-virus/firewall software again.

There are a few incompatibility issues to be aware of... you can find it all in the Chessmaster 10th Edition FAQ.

Try to install everything: the US 1.01, US 1.02, US 1.03 (in that order)

If it fails, try to install: UK 1.02, UK 1.03



(if one of the 1.02 patches installs, you HAVE TO install the 1.03 patch over it!)

Also try to install the patches as administrator.



If everything fails contact the support.



Do you need the Chessmaster CD in your drive all the time to play?

I disabled my antivirus, antispyware and firewall programs. Nothing happened!!! The same problem. Both patches didn't work and the same messages are showed.

No, the program don't ask for the CD every time I play.

Thanks

quote:

Originally posted by missioneiro1978:
No, the program don't ask for the CD every time I play.

Then you have either some third version or an ilegal copy.


I suggest you contact the support.

If my copy is ilegal I think this is a great problem for Eletronic Arts in Brazil because that company is the publisher of the game in my country.
Maybe Ubisoft should keep contact with EA to discover what´s the problem of the brazilian version of CM10th.
I talk with the support provided by EA in Brazil and they ask me to send the game to another county (São Paulo). However, they don´t tell me who will pay the cost of the transport. The cost is more expensive than the game´s price.
Thanks for the help.

Well, if you have version 1.0.0 and you didn't install some kind of "no-CD" crack, then you must have a third party version.

I checked EA Brasil's website, and they don't have any patches for Chessmaster 10th Edition, so I don't know how sending it to them would do any good...

Even if you upgraded to Chessmaster Grandmaster Edition, you might run into the same problem (EA Brasil doesn't have any patches for it, either).

If possible, I would suggest returning (not exchanging) the game, and purchasing a different product.

quote:

Originally posted by jtentschert:
Thanks for the reiteration - I appreciate it - but I'm still disappointed by this. I have plenty of games that are of the same vintage (or older) as Chessmaster 9000 that are still supported for online play. I don't think I want to find out the reason for them stopping support - I can't imagine Chessmaster requires the same sort of server hardware that something like an RTS does so I don't expect that it's the cost of the 'server farms' necessary to run the (10's or 100's? of) games of Chessmaster 9000.

I'll have to see if my Fritz still works for online play so I can play my brother. Bummer.

Again, thanks for the response (that's a serious thank you, not a sarcastic one!)

Well this just sucks.. False advertising.. Will file a complaint with the FTC.. that sometimes gets something moving

What false advertising? You don't really expect a 7 year old game to still be supported, do you?

Besides, online play for Chessmaster 9000 was dead long before they shut it down.

quote:

Originally posted by stumegan:
Well this just sucks.. False advertising.. Will file a complaint with the FTC.. that sometimes gets something moving

Aren't you over-reacting a bit?

I'm fairly sure that the End User License Agreement (EULA) that came with Chessmaster 9000 says that it's sold "as-is", and makes no mention of promising online services in perpetuity.

If you just purchased it, then you should have done some research beforehand. As the saying goes, caveat emptor!

Other than online play, it's still a good chess game... just make sure you install all the patches.