I have an old game that I used a little on my old computer, now have new computer running Windows XP. The sound seems to be distorted both in the music that is played at the beginning of the game and when the characters are talking from their books etc. Also the images in the book come and go with lots of static. I can't understand a word they say. Is this the way the game is, or is it my system??
jc

Hi Jcadig,
First I would like to welcome you to the forum. If you are talking about Myst, the characters in the red and blue book are staticy on purpose. You only hear dribs and drabs of conversation. As you collect more red and blue pages, there will be more you will hear. If this is not what you are talking about, let me know and give a little more info on where in game the problem is.

Thanks for reply:
It is Myst, Masterpiece Edition. I recall that the sound of the brothers in the books in the library was bad, but it seems worse than I recall and I don't recall the music as the program is starting, to be bad at all. I'm sure it was very clear. However, the music isn't that much of a problem. I would like to hear the narration as well as possible though, so if it is some setting or configuration I can modify to get clearer messages, I would certainly like to give it a try.
jc

The most common causes of Myst Masterpiece Edition (MME) sound problems are (a)conflicts among various installed versions of QuickTime and/or (b)the fact that MME doesn't like the latest version of QuickTime.

Do NOT boot up with the MME disc in the drive, or with any disc in any drive. ALWAYS log into Windows with full Administrator privileges (NOT into a Limited User or Power User account), and close all open applications before doing any of the following.

Do these suggestions, in the order shown. It's best to print out the instructions, so that you can check off each step as you complete it.
-- a. Use Control Panel's Add or Remove Programs to uninstall MME.
----- 1. Click on Start > Control Panel > Add or Remove Programs. Wait for the "Currently installed programs" list to populate, which might take a minute or so.
----- 2. Scroll down the "Currently installed programs" list to the Myst Masterpiece Edition entry, and click on the entry to highlight it.
----- 3. Click on Remove or Change/Remove, and follow the prompts to uninstall MME. If you have more than one instance of MME installed, repeat to uninstall all instances.
----- 4. Do not close Add or Remove Programs - continue to the next steps.

-- b. Uninstall QuickTime.
----- 1. Scroll down the "Currently installed programs" list to the QuickTime entry, and click on the entry to highlight it.
----- 2. Click on Remove or Change/Remove, and follow the prompts to uninstall QuickTime. If you have more than one instance of QuickTime installed, repeat to uninstall all instances.
----- 3. Close Add or Remove Programs and Control Panel back to the Desktop.
-- c. Use Windows (not Internet) Explorer to browse to C:\Program Files, and delete the C:\Program Files\QuickTime folder. Be careful to delete only the \QuickTime folder!
-- d. Reboot, log into Windows with full Administrator privileges, and close all open applications.

-- e. Go to OldVersion.com, and download the QuickTime 6.5.0 install file (quicktime650.exe) to a folder, not to the Desktop.
----- 1. Click on Start > Run, and browse to the folder where you saved quicktime650.exe.
----- 2. Double-click on the file to put it in the Open: box.
----- 3. Click on OK to install QuickTime. Accept the installation defaults, including a QuickTime start icon on the Desktop.
----- 4. When installation is complete, close back to the Desktop.

-- f. Click on the QuickTime start icon to start the program.
----- 1. On the top taskbar, click on Edit > Preferences > QuickTime Preferences.
----- 2. On the QuickTime Settings panel, select About QuickTime to verify that you have QuickTime 6.5.
----- 3. Select Browser Plug-in and click on the "Play movies automatically" box to put a check in it.
----- 4. Click on MIME Settings.... Click on the "+" by each of the following to expand the listing and:
-------- a. For Streaming - Streaming movies, click on both boxes to put checks in them.
-------- b. For Video - Video only and video with audio file formats, check all of the boxes EXCEPT for "SMIL 1.0 file".
-------- c. For Audio - Audio only file formats, check all of the boxes EXCEPT for "Sound Designer II file".
-------- d. For MPEG - MPEG system, video, and audio files, check ALL of the boxes.
-------- e. For MP3 - MPEG layer III movies and streams, uncheck ALL of the boxes.
-------- f. For Images - Still image files, check all of the boxes EXCEPT for "BMP image file".
-------- g. For Miscellaneous - Miscellaneous file formats, check all of the boxes EXCEPT for "Flash file".
-------- h. Click on Apply > OK.
----- 5. Select File Type Associations, and click on File Types.... Click on the "+" by each of the following to expand the listing and:
-------- a. For Streaming - Streaming movies, uncheck BOTH of the boxes.
-------- b. For Video - Video only and video with audio file formats, check ONLY the box for "QuickTime movie".
-------- c. For Audio - Audio only file formats, check all of the boxes EXCEPT for "WAVE audio file".
-------- d. For MPEG - MPEG system, video, and audio files, check all of the boxes EXCEPT for "MPEG media file" and "SD video file".
-------- e. For MP3 - MPEG layer III movies and streams, uncheck ALL of the boxes.
-------- f. For Images - Still image files, check ONLY the boxes for "MacPaint image file", "PICT image file", and "QuickTime Image file".
-------- g. For Miscellaneous - Miscellaneous file formats, uncheck the boxes for "GIF image file" and "JPEG image file" (check the other boxes).
-------- h. Click on Apply > OK.
----- 6. Select Instant-On and check the "Enable Instant-On" box.
----- 7. Select Music, and click on the "General MIDI" radio button to activate it.
----- 8. Select Sound Out, and:
-------- a. Under Choose a device for playback:, select "waveOut: Windows' preferred device".
-------- b. For Rate:, select "22.050 kHz".
-------- c. For Size:, select "8 bit".
-------- d. For Use:, select "Mono".
----- 9. Select Video Settings, and click on the "Safe Mode (GDI Only)" radio button to activate it.
-- g. Close the QuickTime Settings panel, and then close QuickTime back to the Desktop.

-- h. Insert the MME disc into the drive, and allow it to spin up to speed. If it autostarts, cancel back to the Desktop. DO NOT install DirectX or QuickTime from the DVD!
----- 1. Click on Start > Run, and browse to Setup.exe on the MME disc.
----- 2. Double-click on Setup.exe to put it in the Open: box.
----- 3. Click on OK to install MME. Accept the installation defaults, including an MME start icon on the Desktop.
----- 4. When installation is complete, close back to the Desktop.

-- i. Right-click on the MME start icon, and:
----- 1. Click on Properties in the resulting drop-down menu, and click on the Compatibility tab.
----- 2. Under Compatibility Mode, click on the "Run this program in compatibility mode for:" box to check it.
-------- a. Select "Windows 98 / Windows Me" mode.
----- 3. Under Display settings, click on the "Disable visual themes" box to check it. Leave the other two boxes unchecked.
----- 3. Under Input settings, click on the "Turn off advanced text services for this program" box to check it.
----- 4. Click on Apply > OK.

-- j. Click on the MME start icon, and play MME.

Heimdall
Semper ubi sub ubi

This message has been edited. Last edited by: Heimdall G,