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Posted
Hey gang,

I just wanted to take a moment and reflect on how great the customer/fan service is by Wuzzi and the rest of the Ubi RS2 team. They try every/every-other week to keep us informed about the latest developments and actually talk to us blogger to blogger. There are not a lot of companies who take the time and talk and listen to customer feed back. That really means a lot to us Ubi gang. We are starting to understand that sometimes when we don't get an update, that you guys are crazy hard at work fine-tuning this game that we are so excited for. One example of how awesome they are is when head dev., Jason V, actually answered a fans question on his background in the business. The reason I'm bringing this up is because some companies treat there customers like garbage. Case in point, I just sent an email to a certain gaming co. that has such franchises with a certain black ops. agent named after a reptile and a whip-wielding vampire hunter who responded like i was nothing. That made me feel like dirt and betrayed. I just wanted to say thanks again Ubi gang. We really do appreciate your long hours and hard work. kudos to ya Clap
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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Ditto.
It seems that you are sucking up to Ubi for....something. Possibly a demo? Are you trying to slip one past us, sayajin4us?
 
Posts: 529 | Registered: Tue June 09 2009Reply With QuoteEdit or Delete MessageReport This Post
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No bro. Keeping it real since 1981. I just got to thinking that sometimes we forget to say thanks. That email from that certain gaming co. really ticked me off Angry. It is nice to see that a big co. like Ubi has cool people who appreciate their fans. I think Some companies get to arrogant and expect respect and gratitude from their fans like it's a birth-right. Respect is earned not expected. Oh well, I'm still gunna buy Castlevania ReBirth anyway Angry Blue Guy
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
Community Developer
Picture of Ubi_Wuzzi
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quote:
Originally posted by sayajin4us:
Hey gang,

I just wanted to take a moment and reflect on how great the customer/fan service is by Wuzzi and the rest of the Ubi RS2 team. They try every/every-other week to keep us informed about the latest developments and actually talk to us blogger to blogger. There are not a lot of companies who take the time and talk and listen to customer feed back. That really means a lot to us Ubi gang. We are starting to understand that sometimes when we don't get an update, that you guys are crazy hard at work fine-tuning this game that we are so excited for. One example of how awesome they are is when head dev., Jason V, actually answered a fans question on his background in the business. The reason I'm bringing this up is because some companies treat there customers like garbage. Case in point, I just sent an email to a certain gaming co. that has such franchises with a certain black ops. agent named after a reptile and a whip-wielding vampire hunter who responded like i was nothing. That made me feel like dirt and betrayed. I just wanted to say thanks again Ubi gang. We really do appreciate your long hours and hard work. kudos to ya Clap


Sharing it with the team right now Thumbs Up
Thanks a lot for your support !
 
Posts: 152 | Registered: Thu March 20 2008Reply With QuoteEdit or Delete MessageReport This Post
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You are very welcome Wuzzi. Keep up the good work!
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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When you say "team", how many people does that encompass? I mean, how many people are working on anything concerning RS2?
 
Posts: 529 | Registered: Tue June 09 2009Reply With QuoteEdit or Delete MessageReport This Post
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Its certainly inspiring for us to see such a unusual connection to the future user base. Thats what i enjoyed about the Conduit. HVS allways had an open ear for complaints, suggestions, feedback etc. I hoped for more developers to get more in touch with their userbase, and this forum here is on the right track. Even if its not as interactive as HVS. But thats two different things. HVS wants the support to start off their own IPs while Ubisoft is a settled dev. with lots of financial background (i asume lol). Nonetheless, having a good bond to the potential user base allways pays off with feedback and mouth to mouth propaganda.

Even if I would want to see more Updates on this forum, (who wouldn't want to know all there is to know about RS2 anyway???) I am very happy with the community work that you guys are doing. Keep it up. Can't wait for the next updates.
Why not post some pics of the dev. team, or some sketches here? That would be great updates^^
 
Posts: 39 | Registered: Thu August 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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The staff at Ubisoft really set the standard in dev./fanbase relations. Its something every gaming company should do, and you guys do it in style. I wish you guys success with all your games and God bless all you nice people.Big Grin
 
Posts: 172 | Registered: Mon September 07 2009Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by rs2fan_893:
The staff at Ubisoft really set the standard in dev./fanbase relations. Its something every gaming company should do, and you guys do it in style. I wish you guys success with all your games and God bless all you nice people.Big Grin


Well they do a great job. Not as personal as HVS is, but like I said. HVS is just starting with original games, and Ubisoft is a well experienced developer with lots of experience handling original IPs.
In that light, yeah, they are certainly one of the best of the big development houses when it comes to community relations.

Keep up that work. I enjoy coming here and whine and bitch about the lack of Multiplayer.
 
Posts: 39 | Registered: Thu August 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by driveby012:
quote:
Originally posted by rs2fan_893:
The staff at Ubisoft really set the standard in dev./fanbase relations. Its something every gaming company should do, and you guys do it in style. I wish you guys success with all your games and God bless all you nice people.Big Grin


Well they do a great job. Not as personal as HVS is, but like I said. HVS is just starting with original games, and Ubisoft is a well experienced developer with lots of experience handling original IPs.
In that light, yeah, they are certainly one of the best of the big development houses when it comes to community relations.

Keep up that work. I enjoy coming here and whine and bitch about the lack of Multiplayer.


LMAO Too Happy
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
Community Developer
Picture of Ubi_Wuzzi
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quote:
Originally posted by driveby012:
Why not post some pics of the dev. team, or some sketches here? That would be great updates^^


I guess we could do that. Let me just peek into our concept art database and find what I could share with you.
 
Posts: 152 | Registered: Thu March 20 2008Reply With QuoteEdit or Delete MessageReport This Post
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That would give us something to talk about for a while. Thanks for the effort.
 
Posts: 529 | Registered: Tue June 09 2009Reply With QuoteEdit or Delete MessageReport This Post
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Konami did it again. I don't care if I use their trademark. They just plain suck. If it weren't for 2 of their flagship series, I would be so done w/ them right now. I sent them another letter, one w/ detail and I got back th same canned response that I did form my first attempt. You have got to be kidding me. Everyone on here, if you own a Konami game, you are screwed. support, nah! They just want your money. That is their goal at the end of the day. Ubi you guys totally rock. keep up the good service. I don't even care how awesome RS2 is anymore. For you guys to actually talk to the fans has sold me already.
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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To be fair, the only real goal of any company is to make money. Some companies are just much better at making money and customer relations than other companies.
 
Posts: 529 | Registered: Tue June 09 2009Reply With QuoteEdit or Delete MessageReport This Post
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Case in point, Ubisoft Thumbs Up. they seem to be tops at both
 
Posts: 468 | Registered: Mon July 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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