Ok just bought the game, Installed on computer, now this message comes up.

Fix it please!!!

It's a conflict with the SecuRom copy protection, the disc is used as a check against piracy, unfortunately, it can conflict with some drives and give the message you've received.
There are three things you can try:
1:
Check on the drive makers website to see if there's a firmware update.
2:
Install the SPTD drivers that virtual drives use, in order to force the online activation, which should mean that you no longer need the DVD in the drive:
SPTD driver
3:
The last resort, buy a different drive.

quote:

There are three things you can try:
1:
Check on the drive makers website to see if there's a firmware update..

Checked that, drivers up to date

quote:

2:
Install the SPTD drivers that virtual drives use, in order to force the online activation, which should mean that you no longer need the DVD in the drive:
SPTD driver..

did that, still no change

quote:

3:
The last resort, buy a different drive.

yeah right, I will just pop out to best buy or circuit city and spend $100 or more for a game that cost me $40.00

thanks for making the game a complete waste of my money, since I still cannot play the stupid thing!!!!!!

Unless you have a laptop, I fail to see how a drive could cost that much, I can buy DVD writers here for as little as £15 to £20.
And if this game's protection gives trouble, you could find others with the same SecuRom protection will give trouble too.

yes it is a laptop.

One that is less then three months old

I apologize for being rude, it is very frustrating, buying a game that wont even play on the computer, and I did not mean to take it out on you. Thank You for the help

Ok I tried once again to run the game.

I downloaded the SPTD drivers from the link provided again, ( I saved them in a differant location, so now have two copies)

Stilll asking me for original DVD to be put in drive. Please explain further how I can play the game????

did you actualy run the install on the sptd drive and not just save the file on your hard drive?

yes ran the install, rebooted to finish the install. still same problem

I even after posting this have re re installed the program, double checked drivers, firmware, and re reinstalled ( yes I ran the executable file) the SPTD program, still no luck with this game.

Sure would be nice if I could play it,

This message has been edited. Last edited by: rmc2017,

I can not get it to work eather. Same problem, no help. I would just like to play the game...

Here is the response from Ubisoft, I called tech support Monday afternoon this is what they sent me to do

Response (Fred) - 03/17/2008 05:14 PM
please try the following steps to see if this helps the game

Reinstall the game and launch the update 1.2 manually (http://patches.ubi.com/settlers_6/settlers_6_v1.2.exe)
Then go into the folder THE SETTLERS - Rise of an Empire\base\bin\
Open/edit the file s6patch.ini
Replace "TagesDisc" by "TagesOnline"
Save and exit the file.
Launch and allow the game to update automatically..
Run online activation

Fred
Ubisoft Technical Support

To everyone who posted thanks for being patient with this grouchy old guy, who lost hist temper

Glad to hear you got it solved, the TagesOnline, used to be automatic, if the SPTD drivers were present, I can only assume they changed something in one of the patches.
Just remember though, in case you change computers, the activations are limited to three, if you go over that it no longer works and you'll need to get in touch with Ubi.
Now go on and enjoy the game.

thanks for all the help and patience. I hope the response hat Ubisoft sent me, will help others with the same problem

It helped me, but then my CD key got messed up.

i have done all of the above and still cant play, my CD key wont work now. so i uninstalled and kept trying and nothing, i have never had a problem playing any new game, this is a first. wtf is Ubi doing? Do they not care about this game at all?

went and bought a brand new dvd player and this game still wont work. still says insert original dvd, well the original dvd is in there Ubi, why make a game noone can play, i tried to play this at work too on 4 different hi-end 5000 dollar computers and the same thing happens. Anyone have any ideas?

quote:

Originally posted by karochiten:
went and bought a brand new dvd player and this game still wont work. still says insert original dvd, well the original dvd is in there Ubi, why make a game noone can play, i tried to play this at work too on 4 different hi-end 5000 dollar computers and the same thing happens. Anyone have any ideas?

you didnt try it on that many high end pc's or they are all using poor drives. I have installed the game on a laptop my main desk top and my old desk top as well as a friends 2 pc's not one of these had a problem reading the dvd so to say you tried it on high end pc's must be irrelivent as the disc drives in them must be poor as every oither person with disc drive errors that got a new drive fixed the problem.

I had same problem, read the posting in this thread I put from Fred at tech support, it worked for me, should work for all

Hi, I have tried it also with several computers, the same problem. 4 diferent DVD drives, even DVD ROM drive, and still problem with Insert DVD. Ubi does not have money for good programmers? Why are they using **** copy protection, to go down with sale? I will never again buy any game from Ubi... Two weeks of my life are away with reinstalling fresh windows (because of virual drives and daemon tools etc), in hope that it is in software. No, Even fresh copy of windows, only with 4 drivers (audio, video, chipset, ethernet), without updates and the stupid game still dont work. Maybe I have poor drives, all 4, but the game should not depend on stupid drive. They should make a working copy protection, not an unworking game. How should I explain to my 14 year old son that he should be a programmer to run the stupid game?

I was just as frustrated as all of you.

Read the post in this thread (I posted it) it was from the email from FRED @ UBIsoft Tech Support

Follow those instructions it should work.

Response (Fred) - 03/17/2008 05:14 PM
please try the following steps to see if this helps the game

Reinstall the game and launch the update 1.2 manually (http://patches.ubi.com/settlers_6/settlers_6_v1.2.exe)
Then go into the folder THE SETTLERS - Rise of an Empire\base\bin\
Open/edit the file s6patch.ini
Replace "TagesDisc" by "TagesOnline"
Save and exit the file.
Launch and allow the game to update automatically..
Run online activation

Fred
Ubisoft Technical Support

Tried it...didn't work. Glad it worked for you though.