Question:
Hi! As you may have noticed I'm one of the Unpaid Volunteer Forum Moderators and Tech-Support Hangers-On. We are Volunteers. We are Unpaid. We want Cookies and Milk! Butter and Honey! Give us some bread! Dough baby!

Ok, see, that's semi-satyrical, but rather on the light-hearted jovial inane banter side of things.

Let that be an example for what belongs in here.

On a more serious note, if you just can't wait to scream and yell at Ubi. You can't stand the thought of going through The post over here and you really do have a gripe that you want to be heard by the masses.. Well, here you go, have at it.

But fair warning:

• If you make gripes that a moderator feels belong in here, in other technical threads, they will find their way here.
  
• If you make gripes that are intended to be hurtful, just contain a profusion of bad language, aren't that well thought out, or lack punctuation; then it will be modified.
  
• If you provide a well thought out, at least partially punctuated post, it might be sent or actually read by someone at Ubi.
  
• It is more likely that your message will be read by someone at Ubi if you send it to them via the steps here. Or you call them, or you write a handwritten message (do people still do that?)
  

Alright, that's all there is to it.

Oh, wait! Why is this a poll? Lets see:

Did you come to this thread to Gripe, Read Other Peoples Gripes, Oops I clicked the wrong thread!, I was forced to come here by the hand of divine intervention, or SquiggleDeWabbits!

Choices:
Gripe: I came here to Gripe!
Read: I came here to read your Gripe!
OOPS!: I clicked the wrong button!
Force: I was forced to come here by the hand of divine intervention!
SquiggleDeWabbits!: What's up with all these exclamation marks?

 

is it ok if i stick my first post up in here Maztec.... not the second one lol

modarith, hmm, if I could remember the contents of it :P

Go for it If you could tone down the pro-piracy vent that'd be good.

Maz

its not PRO Piracy(I can understand why you thought so though). I was making a point lol. I'm agenst Piracy as well, I Mean its not fair that I pay and others don't, but it does happen....

First of all I too was experiencing a problem with loading the game from DVD, but this is not the first time. Actually now that I think about it "Splinter Cell" wouldn't work ether which is also Ubi Soft. Myst being on DVD-Rom and "Splinter Cell" being on CD-Rom, I'm now more sure then not that it has everything to do with the Piracy Protection Methods, then the Disc Format.

Now with that said lets look at facts:
1. The "DVD Issues? In Here!" topic has more views and replys then any other on this board. So its easy to conclude that this isn't a small problem.
2. The Piracy Protection Methods that they implement have the same loop holes as everyone else. If i wanted to I could install any game on 100's of computers all with one copy....

IM NOT GOING TO I'M JUST SAYING THAT I CAN

3. People are returning games because they would rather have there money then a set of $40 coasters, I mean what's the good in a game you cant play....
4. This doesn't motivate more people to buy your games because word of mouth is very affective, I buy most games because I saw my friend playing it, but if I see that same person frustrated cause of some problem that shouldn't be a problem in the first place. Well I change my mind real fast.

So lets talk about Piracy (OHH NO NOT THAT TOUCHY SUBJECT).
I'm not going to say where I'm not going to say how, I'm just going to say if people want games free they will get them free, but alot of us don't because we support your games, Ubi Soft, Cyan, and everyone else that had a hand in this great game, and they deserve there paychecks just as much as we do. However there are always people that are going to take what they can when they can (its nothing new =P), and I promise For Them Piracy Protection Methods are a very VERY small hurdle in archiving that goal, but to your standard Joe the one that goes out and buys the game this is a VERY Big hurdle and there not making the jump well at all. So you end up hurting the consumer more then the person not paying a dime, which doesn't make much sense. Then the consumer takes the game back which in affect hurts you. This is not accomplishing anything.

My whole point in the above statement isn't PRO Piracy its just whats going on like it or not, and I think Gaming companys need to know this. Thats all I am trying to say...

Well then what's the answer to this problem? I don't know. I'd like to say that you might have to accept the fact that things are going like they are. That some people are going to take advantage of what they can. So try to make things as easy as you can for the consumer and we will come back next time. Ubi Soft makes alot of good games and I'm sure there's alot of people who agree with me. We will support you in the future

ohh and one more thing, alot of people spent there last $40 on your game (me included) and just don't have the funds or the means to buy a new DVD-ROM Drive when the one we have obviously works because it will install the Game in full.....

Well thanks for listening to my rant if you did =)

Your correct, it isn't pro piracy. Was the followup context you used before that made it such.

I paid $40 for the game also. I actually had these same issues with Doom3 of all things. But the bulk of the views to the thread in question are caused by the Dual Layer DVD issues, not SafeDisc. Albeit some are caused by SafeDisc. Which belongs in the class of reasons why I finally split that thread up

Maz


PS: I'll try not to make it a habbit to respond to everything here.

I bought Doom3 too diddent have that problem hmmmmm.

The Plot Thickens.

hmmmm thats funny lol

http://www.penny-arcade.com/view.php3?date=2004-10-08&res=l

Hi,
I bought DOOM3 too and didn't have any problems installing it. It seems the people who pay for the software have more to lose than those who don't need to pay for it. Perhaps when people stop buying the software the companies will learn.

One: Unlikely --- More likely that they'll start suing like the MPAA and RIAA. :P

Hi,
If people stopped buying poor quality software products, then the companies making it would have no income and the bad products would disappear. I, like most people will pay good money for a good product when I have a middle class income. But I agree with you, our world is not ideal and they are more likely to use their cash reserves to sue those who can least afford their products. :P

i am an owner of doom3 too. i had not a single glitch running it from the beginning to the very end. why does ID can and UBI can't? this is the question.

Uh oh, it's getting close to Christmas, and we all know what Ubi does around Christmas, don't we, boys & girls? It's Ubis' time to FLAKE OUT!

First Uru. Now the Revelation patch. This company just doesn't get it. And I really don't think they know their artists on a first name basis. "You there...draw this!" Sorta like lawyers & creators came together in some unholy matrimony.

Ubi wants to dump Cyan so bad they can taste it. If Uru was a shoot 'em up/level up game it'd be No.1 in Ubi's line-up. They don't have the patience for thought or QA.

Corona... hey buddy quit spreading disinformation and making it sound like fact.

The truth is we're human beings and screw up. But one thing we don't want to do is "dump" Cyan. Sheesh...

As for the patch, it's being fixed now.

Hey, come in here and whine and gripe and b#*ch all you want to but please, don't just state useless, false, and inflammatory remarks about the company whose forums you're using to do it.

That's just... negative, mean and a big drag.

Corona... you need a spanking.

Well I'll be glad when they fix the ATI graphics problem. Spire looks terrible with the depth of field missing. But hey the game is nice too play. Pity I've finished it. Only cost $90AU for the game, another DVD drive (tested in 3 drives), over 8 hours installing and patching and lousy graphics. What a great game

I submitted the following to Ubisoft in the "Ask a Question" section:

The reference number for this question is '041112-000418'

My question is: How did this product ever become acceptable for release to the public ?

I purchased your game for $90AU, making sure my machine fulfilled the minimum PC requirements, only to find it does not install via my DVD ROM drive. I then proceeded online to the forums at www.mystworlds.com to seek answers to my problem. I followed the forum threads to obtain the necessary information to install the game.
I installed the safedisc program only to find disc 2 is unable to load the rest of the game, I returned to the forums to discover my DVD ROM requires an upgrade. I tested 3 DVD ROM drives (only one is under 12 months old) and only one will read the discs. This drive was used to fully install the game. I was informed via forums that fault lies with DVD manufacturers and that Ubisoft knew of the problem.
The game was functioning and can be played at 1024x768 with all features enabled. I used autoupdate feature, downloaded patch, and game is now lacking in graphic detail to an extent that the game is unenjoyable, but perservered. Saving and loading games is obviously stressing my machine judging by the time it takes to perform these functions.
I have finished the game but feel I am a victim of fraud, especially after playing all previous Myst games.
I have also purchased DOOM3 and had no trouble installing game in the same computer with the old DVD ROM drive or had any problems with graphics and saving or loading games. This game I also finished and it cost me $90AU also.
My games machine (one several in a network) is as follows: ASUS DVD ROM now LiteOn DVD ROM, Abit AT7 MAX2 Mobo, 512MB DDR Corsair memory, AMD XP2700+ processor, ATI RADEON 9600XT 256MB memory graphics card and SATA harddrive with 500W PSU running WinXP home.
I believe that if ID Software can create a game and place it on a media which installs via almost any DVD ROM drive then Ubisofts problems with DVD manufacturers is of their own making. I now seem to be an unwilling Beta tester and to also have paid for the privelege and am a pawn for Ubisoft in their push to get DVD manufacturers to upgrade their DVD drives. And I have a dysfunctional game from Ubisoft, crippled by a patch from Ubisoft and the only course of action open to me is to either re-install the game or transfer more files from the DVD to the harddrive (to overwrite patch) adding to the time (2 days) already expended just to install a game which obviously did not pass any Quality Assurance standard I could recommend to anyone. I haven't even mentioned all the other people I know and have heard of, also having the same problems.

Their reply thus far:

Your question has been received. You should expect a response from us within 72 business hours.

DO NOT REPLY TO THIS EMAIL! You must login to our database to update this question or incident by clicking on the link below. Again, please DO NOT REPLY directly to this email.

Dex, keep in mind that ID released Doom3 as single layer.

Nobody knew the dual-layer issue existed nor what its extent was until this game came out.

I think you have missed my point, sadly. ID Software used a media which is the lowest common denominator for all DVD drives, thereby ensuring a trouble free installation as far as data reads.

True enough. Oh well. Bit late for that whole discussion, finger pointing, or griping about it at this point in time. With all normal theory, if the hardware had been designed correctly, it should support the media. Unfortunately the manufacturers don't necessarily follow the specs they themselves publish and create.

Dual-layer is a recent technology and any software company respectful of its customers, would be aware of problems with the implementation of new technologies and hence avoid them. The push to force unknowledgeable users into firmware upgrades of their DVD drives can only cause more problems with their hardware as we all know a firmware flash can go awry even in the best of environments.