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Myst IV Revelation
Myst IV Revelation Technical Help
Hand Curser has vanashing point lines attached!|
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Hi
Im having a problem with my in game curser, the fingers of the hand tool stretch till they hit the top of the screen creating 4 vertical lines which go to a vanashing point , this doesn't change when the tool toggles between grab and point modes, i've tryed playing around with the game graphic settings and have V 1.03 update but nothing works. Please help. Everything else is fine. Thanks Ade |
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Moderator & Community Assistant |
Welcome to the Forums!
Have you updated your video, sound, and mouse drivers to the latest available from your PC or motherboard manufacturer? Heimdall Semper ubi sub ubi |
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Hi
Thanks for the welcome. Ive checked all my drivers, they are all up to date. Is there another possibility? Ade |
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Moderator & Community Assistant |
There are actually several other possibilities! The following assume that you're running Windows XP and not Vista.
In general, -- When playing Revelation, always log into Windows with full Administrator privileges, not into a Limited User or Power User account. -- Reboot immediately before playing Revelation, close all open applications, and do NOT run any other applications before starting the game. -- Do NOT boot up with Revelation Disc #2 in the drive, or any disc in the drive. -- When ready to play Revelation, insert Disc #2 into the drive and allow it to spin up to speed. Cancel back to the Desktop if it autostarts. -- Always use the Desktop icon to start Revelation, not a disc menu item. First, you apparently have a video problem. Since your drivers are current, you may have a video chipset that is not completely supported by Revelation. Supported video chipsets are: -- AMD/ATI Radeon 7000 to 9800 or later -- NVIDIA GeForce 2/3/4/FX/6XXX/7XXX/8XXX or later -- Matrox Parhelia (PC only) -- Intel i865G to i915G These chipset families are the only ones that will properly run Revelation. However, note that laptop models of these chipsets are NOT fully supported and may NOT properly run Revelation. If you don't know which video chipset you have: -- a. Click on Start > Run. -- b. Type dxdiag in the box. -- c. Click OK, and let the blue bar in the lower left corner of the Dxdiag window finish crawling and disappear. -- d. Look under Device on the Display tab to find your video chipset. Next, if you DO have a supported video chipset, run the Revelation Configuration Utility. If you accepted the Revelation install defaults, myst_detection.exe is in C:\Program Files\Ubisoft\Myst IV - Revelation\bin\configurator. -- a. Log into Windows with full Administrator privileges, and close all open applications. -- b. Click on Start > Run. -- c. Browse... to myst_detection.exe, and double-click on the file to put it in the Open: box. -- d. Click on OK to run the Utility. Do all of the items under Minimum Specifications have green checkmarks? If not, which items and what do they have instead of green checks? Also, is everything correct under Video capabilities? If the Configuration Utility shows that everything is OK, try the following suggestions. -- It's a good idea to print out the instructions, so that you don't forget (or incorrectly apply) a step. -- Play Revelation after completing each suggestion, to see if you still have the hand problem. 1. Install the latest end-user runtime release of DirectX 9.0c, available starting here. When you get to the point in the download process that gives you the Run/Save/Cancel window, click on Run and follow the prompts. Reboot when installation is complete. 2. Run the game using Windows Compatibility Mode. Right-click on the Desktop Revelation start icon, then: -- a. Click on Properties in the resulting drop-down menu, and click on the Compatibility tab. -- b. Under Compatibility Mode, click on the "Run this program in compatibility mode for:" box to check it. ----- 1. Select "Windows 98 / Windows Me" mode. -- c. Under Display settings, click on the "Disable visual themes" box to check it. Leave the other two boxes unchecked. -- d. Under Input settings, click on the "Turn off advanced text services for this program" box to check it. -- e. Click on Apply > OK. -- f. Start Revelation using the Desktop icon. 3. You may have a system problem that you don't know about. To eliminate that possibility, do all of the steps under Overall Windows and Hard Disk Tune-up in Myst IV: Clean Boot Install/Re-install With Win XP. Even if this doesn't solve the Revelation issue, Windows will run much better. 4. Carry out section 2 ("Revelation may be asking for something....") in Myst IV: Miscellaneous Fixes for Video Problems With Win XP. Post back if you have questions or if the above don't make the hand problem go away. Heimdall Semper ubi sub ubi This message has been edited. Last edited by: Heimdall G, |
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Hi
I too have this problem and have followed all the suggestions but still cannot resolve the issue. I am running Vista Homepremium on an aspire 5103WLMi with a ATI radeon Xpress 1100 latest driver 10/12/2008 no matter what I d Ihave the vanishing points which is very distracting when trying to move around. Thanks zigglepig |
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Moderator & Community Assistant |
Welcome to the Forums!
The latest Vista video driver from Acer for your Aspire 5103WLMi is "VGA_ATI_v8.362", 114 MB, VGA_ATI_v8.362.zip , available starting here. Suggestions: 1. Install Vista SP1, which should also install DirectX 10.1. SP1 is available through either Internet Explorer > Tools > Windows Update or Microsoft's Windows Vista Service Pack 1 Five Language Standalone (KB936330). 2. Install the latest Vista mouse/touchpad driver from Acer for your Aspire. This is "Synaptics Pointing Driver 9.0.3c", 22.7 MB, Synaptics Pointing Driver 9.0.3c.zip, available starting here. 3. Some problems that appear to be video-related are actually due to the sound driver. Install the latest Vista sound driver from Acer for your Aspire. This is "Audio_Realtek_vx.10.0.5605_WHQL_XP_Vista_x86", 41.6 MB, Audio_Realtek_vx.10.0.5605_WHQL_XP_Vista_x86.zip, available starting here. 4. Some programs run properly on Vista only if you run them with full Administrator privileges and with the Run as administrator option enabled. See How to use User Account Control (UAC) in Windows Vista. 5. Try what's called out in: -- How to troubleshoot application compatibility issues in Windows Vista -- How to troubleshoot issues that may prevent a program from being installed correctly on a Windows Vista-based computer -- Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista Heimdall Semper ubi sub ubi |
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Hi
thanks for the info but I have newer drivers than those you have listed on the machine the vga driver is 2007 mine is decemeber 2008. I also have service pack one installed and tried the mouse driver but it states mine is newer. The vanishing point is the only problem I have otherwise the game functions normally it just is very visable and very annoying. thanks sharon |
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Moderator & Community Assistant |
Did you try what's called out in:
-- How to troubleshoot application compatibility issues in Windows Vista -- How to troubleshoot issues that may prevent a program from being installed correctly on a Windows Vista-based computer -- Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista ?? Heimdall Semper ubi sub ubi |
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Hi
I have gone through all the links you sent and the drivers but nothing is working. I update drivers everyweek. I have tried running in all the compatibility modes. Everything but the darn vanishing point is still there. Thanks |
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Moderator & Community Assistant |
If you have a video driver dated December 2008, you probably downloaded it from the AMD/ATI website or got it from another site that did. Keeping your drivers up-to-date is a good idea, but you don't want to get overly-enthusiastic. Especially with a laptop's video drivers!
Laptops are specialized beasts. Manufacturers like Acer always "tweak" the original reference drivers (the ones from the video chipset manufacturer, like AMD/ATI) to take best advantage of a specific laptop's graphics system. If you install a non-tweaked Catalyst driver from AMD/ATI, video problems may result. Your Revelation problem is a good example. Additionally, a video chipset installed on a laptop's motherboard is NOT the same as one installed on/integrated into a desktop's motherboard. The required drivers are different, and a desktop driver should NOT be installed on a laptop. With AMD/ATI, the choices on their Find a driver page are "Mobility Radeon" and "Integrated/Motherboard". Neither of these driver categories is what you want for your laptop. AMD/ATI feels strongly enough about this issue to post a direct warning. From their website's Knowledge Base: "Mobility Radeon™ Support for Windows Vista Currently AMD does not provide any driver support for Mobility Radeon™ products. All driver and technical support for Mobility Radeon™ products is provided by the original laptop or notebook manufacturer. The drivers that are available for download at ati.amd.com are for desktop products only. To download Windows Vista Mobility Radeon™ drivers or driver updates for your laptop or notebook product, please visit your laptop or notebook manufacturer's website." BTW, the same caveats apply to laptop sound drivers, and what appears to be a video problem can actually be related to your sound driver. The latest Vista sound driver from Acer for your Aspire is "Audio_Realtek_vx.10.0.5605_WHQL_XP_Vista_x86", 41.6 MB, Audio_Realtek_vx.10.0.5605_WHQL_XP_Vista_x86.zip, available starting here. In general, -- When playing Revelation, always log into Windows with full Administrator privileges, not into a Limited User or Power User account. -- Reboot immediately before playing Revelation, close all open applications, and do NOT run any other applications before starting the game. Also close any anti-virus, anti-spyware, and anti-adware programs running in the background. -- Do NOT boot up with Revelation Disc #2 in the drive, or any disc in the drive. -- When ready to play Revelation, insert Disc #2 into the drive and allow it to spin up to speed. Cancel back to the Desktop if it autostarts. -- Always use the Desktop icon to start Revelation, not a disc menu item. Try the following: 1. Turn off Vista Aero before playing Revelation. -- a. Right-click on a blank area of the Desktop, then click on Personalize. -- b. Click on Windows Color and Appearance > Open classic appearance properties for more color options. -- c. Under Color scheme, select Windows Vista Basic. -- d. Click on OK. -- e. Play Revelation. 2. Apply both Revelation patches, which are available here. I recommend applying the 1.02 patch and then the 1.03 patch. The 1.02 patch is 41.1 MB, while the 1.03 patch is only 15.4 MB, which may mean there's "good stuff" included in 1.02 that isn't included in 1.03. Apply the patches as follows: -- a. Log into Vista with full Administrator privileges, and close all open applications. -- b. Click on Start > Run. -- c. Browse to myst4_v1.00_to_v1.02_pc.exe, and double-click on it to put it in the Open: box. -- d. Click on OK to start the install process. -- e. Follow the Wizard's instructions, and accept the install defaults. -- f. Reboot when installation is complete. -- g. Close all open applications. -- h. Click on Start > Run. -- i. Browse to myst4_v1.0_to_v1.03_pc.exe, and double-click on it to put it in the Open: box. -- j. Click on OK to start the install process. -- k. Follow the Wizard's instructions, and accept the install defaults. -- l. Reboot when installation is complete. -- m. Play Revelation. 3. The latest Vista video driver from Acer for your Aspire 5103WLMi is "VGA_ATI_v8.362", 114 MB, VGA_ATI_v8.362.zip, available starting here. -- a. Uninstall your existing video driver using Control Panel's Add or Remove Programs utility. ----- 1. Click on Start > Control Panel > Programs > Programs and Features. ----- 2. Click on the video driver entry, then click on Uninstall. Follow the Wizard's prompts. ----- 3. When uninstalling is complete, close back to the Desktop. –- b. Reboot, and cancel out of any attempt by Vista to install a new video driver. The default VGA driver will be installed. -- c. Install the "VGA_ATI_v8.362" driver using Start > Run. Reboot when installation is complete. -- d. Play Revelation. 4. If none of the above help, install Revelation from a clean boot. -- a. Uninstall Revelation using the Add or Remove Programs utility. -- b. Do step 1 in How to troubleshoot a problem by performing a clean boot in Windows Vista. -- c. Re-install Revelation. -- d. Do step 7 in How to troubleshoot a problem by performing a clean boot in Windows Vista. -- e. Play Revelation. -- f. If Revelation still doesn't play properly: ----- 1. Run the game with full Administrator privileges and with the Run as administrator option enabled. ----- 2. Run the game in Compatibility Mode. ----- 3. Install both patches. ----- 4. All 3 of the above together. Heimdall Semper ubi sub ubi This message has been edited. Last edited by: Heimdall G, |
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Hi! This is my first post...
I am having the exact sameproblem, and i'm so relievedthat I'm not the only one. First off, I'd like to say that I have nothing against this product. Granted, it has unjustly inconvenienced hundreds of users-- probably more than 50%-- because of it's poor design. still, it has worked perfectly on my system up until now. (actually since June, but i've been lazy...) I haven't tried all of the solutions in this thread because my system is different. I have a Dell Optiplex 320 running Vista Home Basic (32-bit)with a core 2 duo and an ATI RADEON XPRESS 200 series chipset w/ latest drivers etc. When i run config utility, everything's ok, including the vid card... but not the vid driver! this confuses me bc my card doesnt meet sys requirements, but i have the latest driver... (ok mb my card is to blame but i'd like to avoid purchasing a new one.) to give you more info, i'll include the dxdiag. please help! (unfortunately, doesn't look like i can attatch files, so i'll have to copy it in full... ------------------ System Information ------------------ Time of this report: 1/24/2009, 19:42:19 Machine name: DELL-PC Operating System: Windows Vista™ Home Basic (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 320 BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.1.10 Processor: Intel(R) Core(TM)2 Duo CPU E4400 @ 2.00GHz (2 CPUs), ~2.0GHz Memory: 2014MB RAM Page File: 1407MB used, 2864MB available Windows Dir: C:\Windows DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI RADEON XPRESS 200 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Xpress Series (0x5A61) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_5A61&SUBSYS_01E51028&REV_00 Display Memory: 782 MB Dedicated Memory: 31 MB Shared Memory: 750 MB Current Mode: 1024 x 768 (32 bit) (75Hz) Monitor: Dell E177FP Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll Driver Version: 7.14.0010.0603 (English) DDI Version: 9Ex Driver Attributes: Final Retail Driver Date/Size: 7/31/2008 23:32:30, 3823616 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-1921-11CF-C371-EF21A1C2CA35} Vendor ID: 0x1002 Device ID: 0x5A61 SubSys ID: 0x01E51028 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (SoundMAX Integrated Digital HD Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1983&SUBSYS_102801E5&REV_1004 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.5100 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 9/27/2006 16:42:02, 301568 bytes Other Files: Driver Provider: AnalogDevices HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (SoundMAX Integrated Digital HD Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.5100 (English) Driver Attributes: Final Retail Date and Size: 9/27/2006 16:42:02, 301568 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line In (SoundMAX Integrated Digital HD Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.5100 (English) Driver Attributes: Final Retail Date and Size: 9/27/2006 16:42:02, 301568 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1002, 0x4388 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 1/19/2008 00:53:42, 194560 bytes | Driver: usbd.sys, 1/19/2008 00:53:17, 5888 bytes | +-+ USB Human Interface Device | | Vendor/Product ID: 0x413C, 0x2105 | | Location: Port_#0001.Hub_#0002 | | Matching Device ID: generic_hid_device | | Service: HidUsb | | Driver: hidusb.sys, 1/19/2008 00:53:17, 12288 bytes | | Driver: hidclass.sys, 1/19/2008 00:53:16, 38912 bytes | | Driver: hidparse.sys, 1/19/2008 00:53:16, 25472 bytes | | | +-+ HID Keyboard Device | | | Vendor/Product ID: 0x413C, 0x2105 | | | Matching Device ID: hid_device_system_keyboard | | | Service: kbdhid | | | Driver: kbdhid.sys, 1/19/2008 00:49:17, 15872 bytes | | | Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 1/19/2008 00:49:18, 54784 bytes | Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes | + HID-compliant mouse | Vendor/Product ID: 0x0461, 0x4D15 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 1/19/2008 00:49:16, 15872 bytes | Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 1/19/2008 02:42:19, 54328 bytes | Driver: sermouse.sys, 1/19/2008 00:49:16, 19968 bytes | Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 111.3 GB Total Space: 238.5 GB File System: NTFS Model: WDC WD2500JS-60NCB1 ATA Device Drive: D: Model: PBDS DVD+-RW DH-16W1S ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/19/2008 00:49:51, 67072 bytes Drive: E: Model: PBDS CD-ROM DH-48N1P ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), 1/19/2008 00:49:51, 67072 bytes -------------- System Devices -------------- Name: Broadcom 440x 10/100 Integrated Controller Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01E51028&REV_02\4&B7B19ED&0&48A4 Driver: n/a Name: ATI RADEON XPRESS 200 Series Device ID: PCI\VEN_1002&DEV_5A61&SUBSYS_01E51028&REV_00\4&35432CA9&0&2808 Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 7.01.0001.0809 (English), 8/1/2008 01:40:27, 3894272 bytes Driver: C:\Windows\system32\DRIVERS\ativcaxx.cpa, 10/1/2006 16:10:35, 328162 bytes Driver: C:\Windows\system32\DRIVERS\ativcaxx.vp, 10/1/2006 16:10:35, 929 bytes Driver: C:\Windows\system32\DRIVERS\ativvpxx.vp, 9/9/2007 01:37:08, 52400 bytes Driver: C:\Windows\system32\DRIVERS\ativpkxx.vp, 5/30/2007 14:37:38, 2096 bytes Driver: C:\Windows\system32\DRIVERS\ativokxx.vp, 5/30/2007 14:37:38, 2096 bytes Driver: C:\Windows\system32\DRIVERS\ativdkxx.vp, 4/18/2007 11:19:50, 2096 bytes Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0013 (English), 7/31/2008 22:51:17, 53248 bytes Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0603 (English), 7/31/2008 23:32:30, 3823616 bytes Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0196 (English), 7/31/2008 23:15:58, 4463104 bytes Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0018 (English), 7/31/2008 23:47:27, 159744 bytes Driver: C:\Windows\system32\atiicdxx.dat, 6/23/2008 08:47:40, 174820 bytes Driver: C:\Windows\system32\atiumdva.dat, 7/31/2008 23:15:27, 3107788 bytes Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0011 (English), 7/31/2008 23:04:18, 50688 bytes Driver: C:\Windows\system32\atibrtmon.exe, 3/5/2008 19:38:44, 90112 bytes Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1009 (English), 7/31/2008 23:03:58, 45568 bytes Driver: C:\Windows\system32\atiumdva.cap, 7/6/2008 10:07:48, 3568 bytes Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4203 (English), 7/31/2008 23:45:29, 700416 bytes Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4177 (English), 7/31/2008 23:46:42, 270336 bytes Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2538 (English), 7/31/2008 23:47:15, 327680 bytes Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0005.0000 (English), 7/31/2008 23:47:05, 258048 bytes Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2513 (English), 7/31/2008 23:46:53, 43520 bytes Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3134.42828 (English), 7/31/2008 23:47:38, 425984 bytes Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.7873 (English), 7/31/2008 23:10:58, 9687040 bytes Driver: C:\Windows\atiogl.xml, 7/24/2008 05:01:05, 14505 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1002&DEV_5A3F&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&08 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_1002&DEV_5A33&SUBSYS_01E51028&REV_01\3&AD6EAB4&0&00 Driver: n/a Name: ATI I/O Communications Processor LPC Controller Device ID: PCI\VEN_1002&DEV_438D&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&A3 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:14, 16440 bytes Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_1002&DEV_438C&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&A1 Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:13, 16440 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:10, 45112 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:30, 21560 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/19/2008 02:43:06, 110136 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_438B&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9C Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_438A&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9B Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4389&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9A Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4388&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&99 Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4387&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&98 Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4386&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9D Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 39424 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 04:46:05, 8704 bytes Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes Name: ATI I/O Communications Processor SMBus Controller Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_01E51028&REV_13\3&AD6EAB4&0&A0 Driver: n/a Name: ATI I/O Communications Processor PCI Bus Controller Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&AD6EAB4&0&A4 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&A2 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/18/2008 23:30:49, 53760 bytes Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_1002&DEV_4380&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&90 Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:13, 16440 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:10, 45112 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:30, 21560 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/19/2008 02:43:06, 110136 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMSpeech Decoder DMO,0x00600800,1,1,, Canon G.726 DMO Decoder,0x00000000,1,1,, MP3 Decoder DMO,0x00600800,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00600800,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, CyberLink AudioCD Filter,0x00600000,0,1,CLAudioCD.ax,5.00.0000.4417 Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063 Multiple File Output,0x00200000,2,2,WMM2FILT.dll, WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll, WMT Import Filter,0x00200000,0,1,WMM2FILT.dll, ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,,6.06.6001.18000 CyberLink Audio Wizard,0x00200001,1,1,CLAudWizard.ax,1.00.0000.1215 Color Space Converter,0x00400001,1,1,,6.06.6001.18063 WMT Interlacer,0x00200000,1,1,WMM2FILT.dll, WM ASF Reader,0x00400000,0,0,,11.00.6001.7000 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6001.18063 VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063 Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055 CyberLink DVD Navigator,0x00600000,0,3,CLNavX.ax,7.00.0000.3014 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000 WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll, 9x8Resize,0x00200000,1,1,WMM2FILT.dll, StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000 WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll, MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063 Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055 MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063 SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18000 WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll, Canon MDP Motion-JPEG Decoder,0x00200001,1,1,CanonMDPMJPEGDecoder.ax,2.05.0000.0005 Stretch Video,0x00200000,1,1,WMM2FILT.dll, CyberLink Demultiplexer,0x00200000,1,0,cldemuxer.ax,1.00.0000.4528 Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063 MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063 _ VSO Preview Filter,0x00200000,0,1,VsoVprev.ax,3.00.0000.0036 MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll, DV Splitter,0x00600000,1,2,,6.06.6001.18000 Canon Actual Data Length Setter,0x00200000,1,1,CanonActualDataLengthSetter.ax,2.04.0000.0005 Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063 Canon Custom Resizer SaveMode,0x00200000,1,1,CanonDESResizer.ax,2.05.0000.0006 Canon Resizer,0x00200000,1,1,CanonResizer.ax,2.04.0000.0006 HP VTK MPEG-1 Encoder,0x00200000,3,3,hpqvtk01.dll,120.00.0110.0011 Frame Eater,0x00200000,1,1,WMM2FILT.dll, Allocator Fix,0x00200000,1,1,WMM2FILT.dll, ACM Wrapper,0x00600000,1,1,,6.06.6001.18063 Video Renderer,0x00800001,1,0,,6.06.6001.18063 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000 Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll, Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000 Video Port Manager,0x00600000,2,1,,6.06.6001.18063 Video Renderer,0x00400000,1,0,,6.06.6001.18063 Bitmap Generate,0x00200000,1,1,WMM2FILT.dll, Proxy Sink,0x00200000,1,0,WMM2FILT.dll, Proxy Source,0x00200000,0,1,WMM2FILT.dll, HP VTK Rotate Filter,0x00200000,1,1,hpqvtk01.dll,120.00.0110.0011 WM ASF Writer,0x00400000,0,0,,11.00.6001.7000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000 CyberLink Audio Decoder,0x00200000,1,1,claud.ax,6.01.0000.3628 WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll, MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll, File writer,0x00200000,1,0,,6.06.6001.18000 Canon Image Rotation Filter 1.1,0x00200000,1,1,CanonRotateFilter.dll,1.01.0001.0005 Canon G.726 Decoder,0x00800000,1,1,CanonG726Decoder.ax,1.00.0000.0003 DVD Navigator,0x00200000,0,3,,6.06.6001.18000 WMT DV Extract,0x00200000,1,1,WMM2FILT.dll, MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll, Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000 CyberLink MPEG-4 Splitter,0x00200000,1,2,clm4splt.ax,1.00.0000.3229 CyberLink TimeStretch Filter,0x00200000,1,1,clauts.ax,1.00.0000.4024 Canon Motion-JPEG Decoder,0x00200001,1,1,CanonMJPEGDecoder.ax,2.05.0000.0005 AVI Draw,0x00600064,9,1,,6.06.6001.18063 Canon Text Source Filter,0x00200000,0,1,CanonTextSourceFilter.ax,2.05.0001.0013 CyberLink Audio Effect,0x00200000,1,1,CLAudFx.ax,6.00.0000.2731 WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000 Record Queue,0x00200000,1,1,WMM2FILT.dll, DV Video Decoder,0x00800000,1,1,,6.06.6001.18000 HP VTK Frame Grabber Filter,0x00200000,1,1,hpqvtk01.dll,120.00.0110.0011 Cyberlink SubTitle Importor,0x00200000,1,1,CLSubTitle.ax,1.00.0000.1604 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000 Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000 WMT Log Filter,0x00200000,1,1,WMM2FILT.dll, MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000 IVF source filter,0x00600000,0,1,Ivfsrc.ax,5.10.0002.0051 WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll, StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000 Smart Tee,0x00200000,1,2,,6.06.6001.18000 Overlay Mixer,0x00200000,0,0,,6.06.6001.18000 CyberLink Video Effect,0x00200000,1,1,CLVidFx.ax,1.00.0000.1523 CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,6.00.0000.3614 AVI Decompressor,0x00600000,1,1,,6.06.6001.18063 WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll, AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063 WMT Volume,0x00200000,1,1,WMM2FILT.dll, Wave Parser,0x00400000,1,1,,6.06.6001.18063 MIDI Parser,0x00400000,1,1,,6.06.6001.18063 Multi-file Parser,0x00400000,1,1,,6.06.6001.18063 File stream renderer,0x00400000,1,1,,6.06.6001.18063 Canon WAV Dest,0x00200000,0,0,CanonWavDest.ax,2.04.0000.0004 HP VTK Resize Filter,0x00200000,1,1,hpqvtk01.dll,120.00.0110.0011 CyberLink Line21 Decoder Filter,0x00200000,0,2,CLLine21.ax,4.00.0000.6929 WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll, AVI Mux,0x00200000,1,0,,6.06.6001.18000 Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063 File Source (Async.),0x00400000,0,1,,6.06.6001.18063 File Source (URL),0x00400000,0,1,,6.06.6001.18063 Canon Motion-JPEG Encoder,0x00200000,1,1,CanonMJPEGEncoder.ax,2.04.0000.0004 AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000 AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000 SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000 Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000 WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll, Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000 Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll, BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18000 MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063 psWav Dest,0x00200000,0,0,psWavDes.ax,1.01.0000.0002 Indeo® video 4.4 Decompression Filter,0x00640000,1,1,Ir41_32.ax,4.51.0016.0003 Indeo® video 4.4 Compression Filter,0x00200000,1,1,Ir41_32.ax,4.51.0016.0003 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000 WDM Streaming Data Transforms: Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,6.00.6001.18000 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,, WMVideo9 Encoder DMO,0x00600800,1,1,, MSScreen 9 encoder DMO,0x00600800,1,1,, DV Video Encoder,0x00200000,0,0,,6.06.6001.18000 Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055 MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063 Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000 Logitech Video (I420),0x00200000,1,1,,6.06.6001.18000 Intel Indeo(R) Video R3.2,0x00200000,1,1,,6.06.6001.18000 Intel Indeo® Video 4.5,0x00200000,1,1,,6.06.6001.18000 Indeo® video 5.10,0x00200000,1,1,,6.06.6001.18000 Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000 Microsoft RLE,0x00200000,1,1,,6.06.6001.18000 Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,, WMAudio Encoder DMO,0x00600800,1,1,, IMA ADPCM,0x00200000,1,1,,6.06.6001.18063 PCM,0x00200000,1,1,,6.06.6001.18063 Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063 GSM 6.10,0x00200000,1,1,,6.06.6001.18063 CCITT A-Law,0x00200000,1,1,,6.06.6001.18063 CCITT u-Law,0x00200000,1,1,,6.06.6001.18063 MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063 Audio Capture Sources: Microphone (SoundMAX Integrated,0x00200000,0,0,,6.06.6001.18000 Line In (SoundMAX Integrated Di,0x00200000,0,0,,6.06.6001.18000 Midi Renderers: Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063 Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063 WDM Streaming Capture Devices: SoundMAX HD Audio I,0x00200000,1,1,,6.00.6001.18000 ,0x00000000,0,0,, Logitech QuickCam Messenger,0x00200000,0,2,,6.00.6001.18000 WDM Streaming Rendering Devices: ,0x00000000,0,0,, SoundMAX HD Audio O,0x00200000,1,1,,6.00.6001.18000 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18000 Video Capture Sources: Logitech QuickCam Messenger,0x00200000,0,2,,6.00.6001.18000 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18000 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18000 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18000 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18000 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000 Audio Renderers: Speakers (SoundMAX Integrated D,0x00200000,1,0,,6.06.6001.18063 CyberLink Audio Renderer,0x00200000,1,0,cladr.ax,6.00.0000.2812 Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063 Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063 DirectSound: Speakers (SoundMAX Integrated Digital HD Audio),0x00200000,1,0,,6.06.6001.18063 |
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Moderator & Community Assistant |
Welcome to the Forums!
Questions: 1. Are you doing what I call out several times above under "In general"? 2. Have you carried out *ALL* of: -- a. In my post of Sun December 28 2008 15:22, suggestions 4 and 5? -- b. In my post of Sun January 04 2009 12:27, under Try the following:, steps 1, 2, and 4? If not, do so now! 3. Is your Radeon Xpress 200 video chipset integrated on the motherboard, or is it on a separate card? 4. What's the source of your currently-installed video driver? 5. Did your mouse come with the Optiplex, or did you buy it separately? Heimdall Semper ubi sub ubi |
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Thanks for replying!
1. I wasn't, but I tried it and it didn't seem to make any difference. I tried it several times, because most of the troubleshooting steps require reboots. 2. a. #4 didn't work #5-- tried everything in 1st and 3rd articles at no avail; 2nd article seemed irrelevant, so I didn't. b. #1--no luck #2-- no luck, but I didn't have the patches so it's good that I do now. #4--already tried it a while back with no luck. 3. I don't know exactly... it seems like it must be on the motherboard, because the only category it shows up in on the ATI website is "Integrated/Motherboard." If it's not on the motherboard, that could be a problem. 4. I got the driver from ATI.com. 5. It came with the Optiplex, and it's working fine. A couple other things... my computer's been a little suspicious ever since I downloaded the latest ATI driver. Every time I start up, I get 5 popups: an update to EA download manager which I cancel every time because it never works, a message from Live OneCare telling me to back up my computer, an ATI window telling me to register the product, a UAC window for windows installer (which I always cancel), and, most notably, a window with the ATI logo with this error message: "Could not load file or assembly 'MOM.Implementation, Version=2.0.3257.27085, Culture=neutral, PublicKeyToken=90ba9c70f846762e' or one of its dependencies. The system cannot find the file specified." Also, ATI Catalyst will no longer start since I updated it. And as i already mentioned, the Configurator says my driver is no good (but my chipset is compatible.) Skype was also always on in the background until I changed that before I did what you said. Thanks, Ethan |
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Moderator & Community Assistant |
Again, in general,
-- When playing Revelation, always log into Windows with full Administrator privileges, not into a Limited User or Power User account. -- Reboot immediately before playing Revelation, close all open applications, and do NOT run any other applications before starting the game. Also close any anti-virus, anti-spyware, and anti-adware programs running in the background. -- Do NOT boot up with Revelation Disc #2 in the drive, or any disc in the drive. -- When ready to play Revelation, insert Disc #2 into the drive and allow it to spin up to speed. Cancel back to the Desktop if it autostarts. -- Always use the Desktop icon to start Revelation, not a disc menu item. "...a UAC window for windows installer (which I always cancel)". Depending on what UAC wants you to do, cancelling may well be a mistake, since doing so may prevent the proper installation of the video driver. Could be that's one of the reasons you're having problems! Also, did you in fact successfully register the ATI driver? Before you do any of the following, read through How to troubleshoot issues that may prevent a program from being installed correctly on a Windows Vista-based computer, especially "Run the program installer in compatibility mode" and "Run the program installer as an administrator". Suggestions: 1. Install the latest video driver from ATI for your Radeon Xpress 200 chipset. Assuming the chipset is integrated on the motherboard, this is "ATI Catalyst™ 9.1 Display Driver for Windows Vista (32 bit) - Motherboard/IGP Drivers", available here. Download and install as follows: -- a. On the AMD/ATI page, download 9-1_vista32_dd_ccc_wdm_enu_74233.exe. ----- 1. Download the file to the Desktop. ----- 2. When downloading is complete, you'll have an icon for the file on the Desktop. -- b. Download AMD/ATI's CATALYST Uninstaller (cat-uninstaller.exe). ----- 1. Download the file to the Desktop. ----- 2. When downloading is complete, you'll have an icon for the file on the Desktop. -- c. Double-click on the cat-uninstaller.exe Desktop icon to start the program. ----- 1. Follow the Wizard's instructions to remove all AMD/ATI files. The program will take a minute or so to search your hard disk(s) - wait for it! ----- 2. Reboot/restart when prompted. ----- 3. If Windows wants to install a video driver during reboot, cancel it. Windows will then install its default video driver. -- d. Download and install Microsoft .NET Framework Version 2.0 Redistributable Package (x86). ----- 1. Reboot when installation is complete. -- e. When Windows startup is complete, double-click on the 9-1_vista32_dd_ccc_wdm_enu_74233.exe Desktop icon to run the program. ----- 1. Follow the Wizard's instructions, and reboot when prompted. -- h. Log into Windows with full Administrator privileges, close all open applications, and start Revelation. Note that some programs run properly under Vista only if you run them with full Administrator privileges and with the Run as administrator option enabled. See How to use User Account Control (UAC) in Windows Vista, and also: -- Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista -- How to troubleshoot application compatibility issues in Windows Vista 2. Whether it's already installed or not, download and install the latest mouse driver from Dell for your Optiplex, available here. BTW, if you don't already have the URL, Dell's Vista drivers and downloads for your Optiplex 320 are available starting here. Heimdall Semper ubi sub ubi |
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Hi again,
Thank you so much for all your help. After installing the ATI driver (for the umpteenth time, I might add) and following your instructions to the letter, the problem is solved and I can resume laughing at all those folks who can't get this game to work! (just kidding.) And I registered with ATI, as (I think) you reccommended. Now next time I have a problem with this game, I'll know who to ask. |
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Moderator & Community Assistant |
You're welcome. Enjoy Revelation!
Heimdall Semper ubi sub ubi |
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Myst IV Revelation
Myst IV Revelation Technical Help
Hand Curser has vanashing point lines attached!
