I have a copy of Myst IV that I got as a gift a year ago.. I'm just getting around to installing it and I've found that the package is missing the second disc! Too late to return the game for an exchange, so I was hoping someone might be able to burn me a copy of their disc 2 and send it to me or something like that.. a long shot, but hey, can't hurt to ask right?

I have the PC/Mac version and am going to install it on a Mac, so if any kind soul out there is able to help me out.. let me know!

Welcome to the Forums!

You can get a replacement disc from Ubisoft for $10. Here's the official Ubisoft return or replacement policy .

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Q. I Need replacement for lost or damaged Game CD or Manual.

A. Please contact Ubi Soft Technical Support before sending your product to us.
In many cases, a replacement is not the best solution. Our support representatives will help you determine if a replacement is necessary or available. You will need to first acquire an RMA (Return Materials Authorization) number to process your return or replacement. Without an RMA number from a support representative, your replacement request will not be processed. Please click here or call (919) 460-9778 to contact a support representative.

If we determine a return or replacement is necessary:

Within the 90-day warranty period:
Please return the product (media only) along with a copy of the original sales receipt, showing the date of purchase, a brief description of the difficulty you are experiencing including your name, address (No PO Boxes), RMA and phone number to the address below. If the product was damaged through misuse or accident (cracks, scratches), or if you do not have a dated sales receipt, then this 90-day warranty is rendered void and you will need to follow the instructions for returns after the 90-day warranty period.

After the 90-day warranty period:
Please return the product (media only) along with a check or money order for the amount corresponding to your product (see replacement fees below) made payable to Ubi Soft, a brief description of the difficulty you are experiencing including your name, address(No PO Boxes), RMA number and phone number to the address below.


Replacement Fees
Important! Be sure to read the above policy before sending anything to Ubi Soft Technical Support!

Xbox 360, PlayStation 3, Wii game replacements.....$15 ea.

PC, MAC, Playstation 2, Xbox, Gamecube, PSP, DS...$10 ea.

Replacements for older consoles and handhelds........$10 ea.

All manuals or reference cards...............................$5 ea.

CD Keys............................................................$5 ea.


Warranty Address and Contact Information

Phone: (919) 460-9778
Hours: 9am – 9pm (EST), M-F

Address:
Ubisoft Replacements
3200 Gateway Centre Blvd, Ste 100
Morrisville, NC 27560

Please use a traceable delivery method when sending products to Ubi Soft.

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