so basically ubisoft has possibly one of the worst customer service setups I have ever seen honestly there is almost no way of contacting anyone and the website is of no help... it would probably be easier to download a pirated copy of the game but considering I paid for it I want it to work... any help would be appreciated.

What's the exact error message?

Activation failed?

And also you should post your complete dxdiag.

Right now I don't know what your question is.