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Posted
Not sure if this is the right place to ask about Chessmaster Live on Xbox 360 or not... Couldn't find a place for that. I'm playing several Message Chess games and my inbox seems to be corrupt. There's one game that shows up with no opponent gamertag and when I choose it, it tells me I've been defeated and my ELO is now 0 (was 1100+ !). When I try to delete the game I get the message that the chess server is unavailable -- but the server IS available or i couldn't see my inbox! My other games work okay but this one is hosed somehow. Any thoughts about how to fix or who to contact?

Thanks in advance!

Jeff
 
Posts: 3 | Registered: Sat March 21 2009Reply With QuoteEdit or Delete MessageReport This Post
Chessmaster Moderator
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As the majority of people here on the forums use the PC version, you'll need to contact Technical Support.

Read the following post: Contacting Ubisoft Technical Support.

Please note that you'll get a better response if you make a phone call, rather than submit a ticket via the website.

Hope this helps! Smile


 
Posts: 1569 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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Forum for Chessmaster Live is here:
http://forums.xbox.com/852/ShowForum.aspx
 
Posts: 1098 | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
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KHollister - thanks for the link to Ubisoft Tech Support -- I may be blind, but I don't see a support phone number on the website. Can you possibly give me a number to call? Thanks!!
 
Posts: 3 | Registered: Sat March 21 2009Reply With QuoteEdit or Delete MessageReport This Post
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The link for Ubisoft International Support has all the phone numbers listed, inlcluding a U.S. phone number. Smile


 
Posts: 1569 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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