ubi.com    Forums  Hop To Forum Categories  Chessmaster  Hop To Forums  Chessmaster 11    Error on Vista

Moderators: KHollister
Go
New
Find
Notify
Tools
Reply
  
  Login/Join 
Posted
I have an error during opening Chessmaster Grandmaster edition - "a fatal error occurred loading the mentor opening book. The program will now terminate"
I instaled the game on Windows XP and there wasn't any problem.
Any ideas?
 
Posts: 4 | Registered: Sat October 31 2009Reply With QuoteEdit or Delete MessageReport This Post
Chessmaster Moderator
Picture of KHollister
Posted Hide Post
When you installed, did you install as the Administrator? You might need to re-install... right-click on the setup file and choose "Run as Administrator".

However, before you try that, take a look at this post...


 
Posts: 1584 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
Picture of ebutaljib
Posted Hide Post
Yes, did you installed it as administrator? And do you try to run the game as administrator or as another user? This is probably the reason why chessmaster can't access those folders, because windows restrict the access to those folders for that specific user.
 
Posts: 1122 | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I installed it as admin and also I tried "coping the folders in Users documents" but the problem still exists.
 
Posts: 4 | Registered: Sat October 31 2009Reply With QuoteEdit or Delete MessageReport This Post
Chessmaster Moderator
Picture of KHollister
Posted Hide Post
What version of Vista do you have? And do you have the latest Service Packs (1 and 2) installed?


 
Posts: 1584 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Vista Home premium 32 bit, yes I have sp 1, 2 installed.
 
Posts: 4 | Registered: Sat October 31 2009Reply With QuoteEdit or Delete MessageReport This Post
Picture of ebutaljib
Posted Hide Post
What if you run the game as administrator? (right click on the icon and "run as administrator...")
 
Posts: 1122 | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Same problem occurs
 
Posts: 4 | Registered: Sat October 31 2009Reply With QuoteEdit or Delete MessageReport This Post
Picture of ebutaljib
Posted Hide Post
Did you try to re-install? I mean uninstall the game completely, then install it again. Run the setup.exe as administrator when installing (right click on setup.exe)


Whatever you install under Vista or Windows 7 you always have to run "As administrator..."
 
Posts: 1122 | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
  Powered by Eve Community  
 

ubi.com    Forums  Hop To Forum Categories  Chessmaster  Hop To Forums  Chessmaster 11    Error on Vista

Terms of Use

Privacy Policy