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Posted
Latest updates, firewall is OFF, when I try to set up a lan game, I get "Could not connect to session". Any help?
 
Posts: 1 | Registered: Sun December 07 2008Reply With QuoteEdit or Delete MessageReport This Post
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Okay, you have all updates and your firewall is turned off. Do you have any anti-virus software running? That could be the issue... try disabling it.

Also, what operating system are you using?


 
Posts: 1583 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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I have the same problem! I am using windows Vista and my Sons computer is XP. I've completely disabled the Vista Firewall, my personal firewall and my anti-virus software. I've set full permissions on both computers. There should be no problems communicating between the computers, yet I am still getting this message? Please let me know if someone comes up with a solution.
Thanks,
Ed D.
 
Posts: 2 | Registered: Sun January 25 2009Reply With QuoteEdit or Delete MessageReport This Post
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Has anyone been able to play over a LAN with Vista? I think I may have found the problem:
According to KB929851 the dynamic range of TCP/UDP ports to be used by
applications on Vista or Win2k8 has changed from 1025 to 5000 to 49152 to
65535.

Chessmaster uses ports: TCP: 6668, 40000 - 42999

This might explain why I can get request from my Sons XP computer (UDP), but can not get a "handshake" via TCP because of my Vista Computer.

What do ya think?

Ed D.
 
Posts: 2 | Registered: Sun January 25 2009Reply With QuoteEdit or Delete MessageReport This Post
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No, I think it must be something else. I use LAN play on Windows Vista (with all the latest updates) all the time. Just earlier this morning, in fact...


 
Posts: 1583 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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Hi !

I am having the same problem in Windows Vista. I've tried everything you mentioned, disabling the windows firewall and my antivirus software.

Do you know if it has something to do with the version of Windows Vista ? I am currently using Windows Vista Home Premium edition.
 
Posts: 1 | Registered: Sat January 31 2009Reply With QuoteEdit or Delete MessageReport This Post
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Perhaps it has something to do with "protection" in Vista. Try running the game as administrator. (right-click on the chessmaster icon and select this option).
 
Posts: 1120 | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
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I'm having problems also.

Vista on one machine and Windows XP on the other. All security and antivirus disabled.

I am able to see the other player. When I send the challenge the other machine doesn't seem to be able to accept it.

Thanks for the help (trying to work with my 7 year old son on his game)!

Glenn
 
Posts: 1 | Registered: Wed February 04 2009Reply With QuoteEdit or Delete MessageReport This Post
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I suppose you've installed all updates on both computers, and checked your router to ensure that all the proper ports are opened?


 
Posts: 1583 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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Hello, came across this thread because I was having the same problem. Just thought I'd let everyone know how I fixed it.

In my network connections, I had my active connection to my router, but I also had two other network connections that aren't in use. I disabled the extra connections and it just started working.

Hope this helps someone else.
 
Posts: 1 | Registered: Sat July 04 2009Reply With QuoteEdit or Delete MessageReport This Post
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I am having the same problem. Have tried everything mentioned in this post but cannot get it working. I am running XP Pro (sp3) and when I create a game I get the error "could not connect to session". Has anyone got a fix for this? (Yes I am running the latest patches and have disabled AV and firewall). Please help!
 
Posts: 2 | Registered: Wed July 15 2009Reply With QuoteEdit or Delete MessageReport This Post
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Contact Ubisoft Technical Support... you can submit a help desk ticket via the website, but you'll get a better response if you call them.


 
Posts: 1583 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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Hi,
I contacted the US support line as per the suggestion. The support engineer suggested I call Microsoft as it is something in the OS that is causing it not to work. To say that this is midly frustrating is an understatement.

Any help or suggestions would be greatly appreciated. Thanks in advance.
 
Posts: 2 | Registered: Wed July 15 2009Reply With QuoteEdit or Delete MessageReport This Post
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I can see the other player, and we can chat, but the game will not start.
I can send a challenge and see that challenge on the other computer, but there is no way to accept the challenge.
I submitted a question to support, but their response is basically, "Get the information on your own"
 
Posts: 1 | Registered: Thu August 20 2009Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by c4690:
I can see the other player, and we can chat, but the game will not start.
I can send a challenge and see that challenge on the other computer, but there is no way to accept the challenge.
I submitted a question to support, but their response is basically, "Get the information on your own"

First, did you read the Chessmaster Grandmaster Edition FAQ, open all the required ports and temporarily disable your firewall/anti-virus software? If you haven't, then you should do this first thing.

Second, I've always advised to call Technical Support rather than submitting a HelpDesk ticket... doing the latter will most likely result in an automatic reply that doesn't do any good. But I seriously doubt they said anything close to "Get the information on your own"... please send me their response via private message, and I'll look into it.


 
Posts: 1583 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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I had the same problem, challenging my son through LAN did not work. Chat was working, player status was working. I am using windows 7 on both pcs. Problem was fixed after I installed
the latest patch on BOTH computers.
...actually only on pc needed the patch
 
Posts: 1 | Registered: Tue March 31 2009Reply With QuoteEdit or Delete MessageReport This Post
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