I get connected but after entering my key, it continually asks me from my activation key that I already entered from the e-mail after downloading the game. I downloaded the game before getting the e-mail if that makes any difference. I did register the game, so what can I do?

It sounds like you may be entering the wrong code, or perhaps you're entering the key wrong... look at this for details:

My game tells me I need a key, where is my key?

If you're positive you're using the right code, the first thing I would do is check to make sure you're not entering a '1' where you should be entering a lowercase 'L', an 'O' where you should be entering a '0' (zero), etc.

If all else fails, contact the Digital Download Support Center.

Registration is more of a marketing/advertising matter, so it has no bearing on activation.

Hope this helps!

I copied and pasted the key sent in the e-mail I received, so it has to be the correct key. I will contact the source you stated, but it seems like some other issue...

Do you know how long it takes to get an answer from them? I submitted the question this morning and have not received a reply.

Normally, it takes about 1 business day; as this is the weekend, you'll probably hear something on Monday.

The problem was my firewall. I am using Look 'n' Stop and I saw in the log it was blocking the sending of information. I switched to Windows Firewall in Vista and it said some features of the program were blocked, so I clicked on Unblock and it worked! I need to set up rules to allow the connection for Look 'n' Stop firewall, but later...