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Posted
I just installed chessmaster XI and the 1.01 and 1.02 patches, but I get this error when I try to open the program:

"This application has failed to start because Kernel.dll was not found. Re-installing the application may fix this problem."

I tried reinstalling and it didn't work. I am running Vista if that helps

I also unzipped the file using winzip and reinstalled and that did not help. I'm logged in as admin.
 
Posts: 4 | Registered: Sat May 10 2008Reply With QuoteEdit or Delete MessageReport This Post
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Did you install the patches manually or via the auto-update feature?
 
Posts: 691 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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I downloaded the patch and installed.
 
Posts: 4 | Registered: Sat May 10 2008Reply With QuoteEdit or Delete MessageReport This Post
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Okay... try running the latest patch again. I know you're logged in as Admin, but make sure you right-click on the file and select 'Run as Administrator'.
 
Posts: 691 | Registered: Sun August 22 2004Reply With QuoteEdit or Delete MessageReport This Post
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How do you try to open the program? (you use the shortcut on your desktop, you run the game from the "games" folder in Start menu, or...)
 
Posts: 365 | Location: ebutaljib's land | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
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I've tried everything - I've removed chessmaster and re-install by running "setup.exe" as administrator. I've installed the patch by running as administrator and I still get the message "kernel.dll was not found."
 
Posts: 4 | Registered: Sat May 10 2008Reply With QuoteEdit or Delete MessageReport This Post
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"How do you try to open the program? (you use the shortcut on your desktop, you run the game from the "games" folder in Start menu, or...)"

Thanks - Issue resolved - I was running the program from the wrong location ... silly silly me!
 
Posts: 4 | Registered: Sat May 10 2008Reply With QuoteEdit or Delete MessageReport This Post
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Thats what I thought. You probably moved/copied game.exe somewhere outside the Chessmaster Grandmaster edition folder and tried to run it from there. You have to create a shortcut not move/copy.

Always run gu.exe, not game.exe or chessmaster.exe. That way it will always check if you have the latest patch installed.
 
Posts: 365 | Location: ebutaljib's land | Registered: Wed November 12 2003Reply With QuoteEdit or Delete MessageReport This Post
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