I purchased and downloaded Chessmaster Grandmaster Edition online.
The game downloaded and plays fine but when i go to play online it asks for a cd key?
I never received this and it is not included in any file I downloaded or email.
Has anyone else purchased online through the ubi soft store and know what to do?
Thanks

did you verify your email address on your account to make sure it wasn't typed incorrectly?

Yes - no problem with email address -
Did you also purchase online?
Thanks

I think the best thing you can do in this case is to contact Support. The support website is http://support.ubi.com. Theyll be able to help you get online with your game.

Thanks!
Finally got support to respond and fix the error.
I am now able to play online.

I have the same problem. How was it fixed?

Isn't it obvious?

He called Ubisoft Technical Support, provided them with an Invoice/Order Number, and then they e-mailed him a CD Key.

Simple.