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I purchased and downloaded Chessmaster Grandmaster Edition online.
The game downloaded and plays fine but when i go to play online it asks for a cd key? I never received this and it is not included in any file I downloaded or email. Has anyone else purchased online through the ubi soft store and know what to do? Thanks |
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did you verify your email address on your account to make sure it wasn't typed incorrectly?
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Yes - no problem with email address -
Did you also purchase online? Thanks |
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Community Manager & Frag Doll ![]() |
I think the best thing you can do in this case is to contact Support. The support website is http://support.ubi.com. Theyll be able to help you get online with your game.
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Thanks!
Finally got support to respond and fix the error. I am now able to play online. |
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I have the same problem. How was it fixed?
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Chessmaster Moderator![]() |
Isn't it obvious?
He called Ubisoft Technical Support, provided them with an Invoice/Order Number, and then they e-mailed him a CD Key. Simple. |
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