Please I need help, I really want finish the game. I installed the game with the patch, but it didnt need it, so now i am gonna delete my game and reinstall it again, I will start everithing again.
When I was playing and I killed the 3 robots my game crashed to desktop and i couldnt take the key that i need to HH. What must I do to fix it?? What are u talking about when u say that I must use savegame #3??
Please anwer me as fast as u can, I am ready to start again:
Here i post my Pc's information:
P4 2.66
RAM 256
Nvidia 5600 256
Thaks!

I have somewhat the same problem... I killed off the 3 bots, but the key got stuck in the slide where they came out. Now the game crashes when I try to exit the room! This seems like a serious bug in the game... I really hope a patch can fix this!

This is a known problem, but from what I've read Ubisoft doesn't intend to release a patch for it. Luckily someone made an unofficial patch to solve the problem (check the sticky "Information Regarding the Unofficial Patch/Save Editor"). If you save in that area, the save will get corrupted and will cause the game to crash. I'm not exactly sure about the correct way to solve the problem, but I think this should work (I suggest you make a backup of your save games first):

- download the BGAE Fix here: http://www.terrygoodkind.net/~rahly/bgae.php
- save in the area where the bug occurs, exit the game and use the BGAE Fix tool.
- select the save game you just made, and click "Central Hall Fix".
- Start BG&E again, load the save game and now you should have the key in your inventory. Give one to Double H and progress through the area.
- You'll eventually return to the same area where the bug occurred. Make a new save game there.
- Exit the game, use the BGAE Fix tool, select the save game and click "Central Hall Swap".
- When you load the save game, you should find yourself in the area before the Central Hall and should be able to progress without further problems.

I tried the fix, but when i load the game, i still have only one traingle key

Did you save in the same area where the bug occurs? If you fix that save, it should work (normally saving there will cause the game to crash if you exit the area).

I saved in the area where the bug is, but I still can't get the other key, even with the BGAE fix.

Are you certain it's not in your inventory after clicking using the "Central Hall Fix" on the savegame? If so there's probably not much you can do except for using other savegames:

http://forums.ubi.com/eve/forums/a/tpc/f/401101532/m/954104004#saves

Worked like a charm for me, thanks! thought i was screwed there for a while...