Yes you can contact them:

http://support.ubi.com/

Click on the FAQ link and follow the Instructions

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Thanks BiteBug. I've had the game for about two months now and haven't really played it yet. It's quite annoying! I'm almost tempted to get one of the console versions instead because it looks like a good game and I hear that they don't have the reversing x-axis problem. However, I don't think I'll be able to exchange my PC version since it is so long since I bought it.

That must be awful.

I hope you have some luck with Technical Support



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Hi,

Just wondering if anyone has any news on this problem? I would love to play this game but have still yet to start since I find it unplayable due to the weird x-axis reversal. I've had it for 4 months now and it's just gathering dust...

hi all. i've posted a question about this on google answers:

http://answers.google.com/answers/threadview?id=408579

hopefully someone with lots of free time will whip up a directx app that we can use as a workaround!

--
Ryan Barrett
(http://snarfed.org)

I have found a kind-of solution, if anyone is still interested.
I recently bought a Logitech Dual Action gamepad which came with a nifty little piece of software called Profiler. It allows you to map pretty much anything to the gamepad including the mouse. I then chose to invert the mouse throught the gamepad.
I know this means you can't use a mouse(and have to buy hardware), but its a console game anyway really. I just mapped the gamepad as a PS2 controller.
I hope this can help someone as this is a pretty good game that doesn't deserve to be ruined by this stupid problem.

cheers

Look here for a solution to invert the Y-axis:

http://www.maf-soft.de/mafmouse/

This driver is able to invert or rotate mouse axes independently.