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Here are the options for getting help if you're having problems with Myst V: End of Ages (EoA).

1. For a technical problem, first look through the featured (stickied) topics at the top of the main Technical Help & Advice page. If you don't find anything there, do an Advanced Search, using as few key words as possible:
-- a. Click on the Find tab at the top of this page, then click on Advanced Search.
-- b. Type in your key word(s) in the Search Words box.
-- c. Click on the Forum down-arrow, then scroll down and click on MystV End of Ages- Technical Help & Advice.
-- d. Click on Search to find topics containing one or more of your key words.
-- e. Open a topic in the Search Results list by clicking on the link under Subject.
-- f. If that topic doesn't help, use your browser's Back arrow to go back to the Search Results list and try again.

If you get a 'Your query matched too many posts.' error, try fewer key words and/or different key words. Think a bit about other words that might be used to describe your problem.

2. If it's a game-play problem (that is, not a technical problem), do an Advanced Search in the Myst V End of Ages - Spoiler Discussion Forum. Again, use as few key words as possible.

3. Visit the Ubisoft Support Center.
-- First, try Search the Knowledge Base (FAQ), which takes you to the Ubisoft Solution Center's Answers page. Search for your problem using as few key words as possible, and be specific when you select a product and a category.
-- If you can't find an answer that fits, call Technical Support at (919) 460-9778 in the US or look for an International Technical Support phone number.

4. Send a support request/question to a Technical Support Representative using 'Ask a Question'.
-- Click on the Solution Center's Ask a Question tab. You can also check on the status of questions you've previously sent, as well as see your entire question history, by clicking on the My Stuff tab.
-- Log in and submit your report via Ask a Question.

5. Start a new topic (aka Discussion, click on the New tab at the top of the page), and ask the Technical Help & Advice Forum for help. Give all of the details you can and include a DxDiag report on your system in the new topic/Discussion. See Posting Guidelines and Myst V System Requirements under POSTING GUIDELINES, To post a DxDiag report, for a how-to.

Heimdall
Semper ubi sub ubi.

This message has been edited. Last edited by: Heimdall G,